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  • Compassionate Leadership: Sustaining Wisdom, Humanity and Presence in Health and Social Care

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Compassionate Leadership: Sustaining Wisdom, Humanity and Presence in Health and Social Care

by Michael A. West (Author) Format: Paperback
4.6 out of 5 stars (369)
on any 4 qualifying items | Terms
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Those who work in health and social care give inspiring support for the health, happiness and well-being of all – communities, societies and nations. Yet their workplaces often harm their own health and well-being, affecting care quality, motivation, patient satisfaction and corroding cultures of compassion.

In these pages, an evidence-based approach to transforming the leadership and cultures of health and social care teams and organisations is described. Practical, powerful and compelling, it describes a strategy based on the core human value of compassion, showing that by sustaining that value in health and social care, we can cultivate wisdom, humanity, presence and high-quality in health and care services. Supplemented with practical resources, case examples and searching questions for discussion, it offers a simple, radical and powerfully effective strategy for change.

It is a call for leaders to nurture compassion within themselves and across health and social care institutions, to support healthier and happier institutions and communities. It challenges leaders at every level to have the courage and authenticity to embody compassion in their leadership now and for the long-term future.
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  1. Print length
    340 pages
  2. Language
    English
  3. Publisher
    The Swirling Leaf Press
  4. Publication date
    2 July 2021
  5. Dimensions
    15.6 x 1.96 x 23.39 cm
  6. ISBN-10
    0995766975
  7. ISBN-13
    978-0995766976
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Product details

  • Publisher ‏ : ‎ The Swirling Leaf Press
  • Publication date ‏ : ‎ 2 July 2021
  • Language ‏ : ‎ English
  • Print length ‏ : ‎ 340 pages
  • ISBN-10 ‏ : ‎ 0995766975
  • ISBN-13 ‏ : ‎ 978-0995766976
  • Item weight ‏ : ‎ 570 g
  • Dimensions ‏ : ‎ 15.6 x 1.96 x 23.39 cm
  • Best Sellers Rank: 31,709 in Books (See Top 100 in Books)
  • Customer reviews:
    4.6 out of 5 stars (369)

About the author

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Michael A. West

Michael A. West

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Michael West CBE is a Senior Visiting Fellow at The King’s Fund, London, Professor of Organisational Psychology at Lancaster University, Visiting Professor at University College, Dublin, and Emeritus Professor at Aston University, where he was formerly Executive Dean of Aston Business School.

He graduated from the University of Wales in 1973 and was awarded a PhD in 1977 for research on the psychology of meditation. He has authored, edited and co-edited 20 books and has published more than 200 articles in scientific and practitioner publications on teamwork, innovation, leadership, and culture, particularly in healthcare. He is a Fellow of many professional associations including the British Psychological Society, the American Psychological Association, the Academy of Social Sciences, the International Association of Applied Psychologists, and he is an Honorary Fellow of the Royal College of Physicians and Surgeons of Glasgow.

He led the NHS England Policy Research Programme into cultures of quality and safety. He also led the design and implementation of the NHS National Staff Survey. He assisted in developing the national framework in England, Developing People, Improving Care (2016) and the Collective Leadership Strategy for Health and Social Care (2017) in Northern Ireland. He is supporting Health Education and Improvement Wales’s ten-year strategy for developing compassionate leadership across all of health and social care. Michael co-chaired, with Dame Denise Coia, the two-year inquiry on behalf of the UK General Medical Council into the mental health and well-being of doctors, Caring for Doctors, Caring for Patients (2019). He also led the review for The King’s Fund, commissioned by the Royal College of Nursing Foundation, into the mental health and well-being of nurses and midwives across the UK, The Courage of Compassion: Supporting Nurses and Midwives to Deliver High Quality Care (2020).

Michael West was appointed a CBE in the Queen’s Birthday Honours List 2020 for services to compassion and innovation in healthcare.

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Customer reviews

4.6 out of 5 stars
369 global ratings

Customers say

Customers find the book important and well-researched, with recent evidence base supporting its content. Moreover, they appreciate its practical value, with one customer noting its applicability to both working and general practice. Additionally, the book receives positive feedback for its compassionate approach, with one review highlighting its principles and practice of leadership with backbone and heart.
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12 customers mention content, 12 positive, 0 negative
Customers find the content of the book important and amazing, with several noting it is filled with recent evidence base.
Interesting read and really helpful in my studies. It will be one of my go to books.Read more
Fantastic book that every leader should read....Read more
One of my favourite books from the last 2 years.Read more
Important read.Read more
10 customers mention practical, 10 positive, 0 negative
Customers find the book practical and helpful for their studies, with one customer noting it is essential reading for those in leadership roles, particularly in health and social care.
...the ship back on an even keel... and this collection of evidence, practices, and resources in an excellent place to begin!Read more
...as a resource for leadership programmes and it is an easy and informative book to read....Read more
...It’s so timely, relevant, packed full of practical as well as evidence based insights....Read more
Interesting read and really helpful in my studies. It will be one of my go to books.Read more
5 customers mention compassion, 5 positive, 0 negative
Customers appreciate the compassionate approach of the book, with one mentioning its emphasis on humility.
...all his years of experience working in healthcare and compassion into this timely book....Read more
Amazing book on compassionate leadership has helped me refocus on what’s importantRead more
Compassion, humility and Integrity are the garments of grace worn by successful leadersRead more
Perfect for MsC studies as well as displaying genuine compassionRead more

Top reviews from the United Kingdom

  • Miley
    5 out of 5 stars
    Perfect for MsC studies as well as displaying genuine compassion
    Reviewed in the United Kingdom on 21 February 2022
    Format: Paperback
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    This book has been invaluable for supporting me with my MSc studies as well as opening my eyes regarding being a good leader within my new nursing role. West passionately sums up the struggles heath care staff have endured throughout the Pandemic and eloquently delivers advice for leaders in order for them to support and lead their teams through the art of compassion. This book is filled with modern and up to date evidence and is easy enough to read, understand and relate to. An absolute steal for the price!

    3 people found this helpful
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  • Jurga
    5 out of 5 stars
    Good
    Reviewed in the United Kingdom on 23 September 2025
    Format: Paperback
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    Important read.

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  • JLB
    4 out of 5 stars
    Compassion, humility and Integrity are the garments of grace worn by successful leaders
    Reviewed in the United Kingdom on 28 February 2025
    Format: Paperback
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    Full content visible, double tap to read brief content.

    Essential reading for all in leadership

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  • Nursey VSG
    5 out of 5 stars
    Definitive Book on Compassionate Leadership
    Reviewed in the United Kingdom on 5 March 2024
    Format: Paperback
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    This is the definitive book on Compassionate Leadership in healthcare. I have worked with Professor Michael West and this book is the embodiment of what he teaches. I have sent this book to friends and colleagues in the past also. I cannot recommend this book highly enough!!!

    One person found this helpful
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  • S
    5 out of 5 stars
    Compassionate Leadership - The head, heart, tone and voice for leadership and management practice
    Reviewed in the United Kingdom on 3 August 2021
    Format: Paperback
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    Full content visible, double tap to read brief content.

    I’m really enjoying reading this book on compassionate leadership. It’s so timely, relevant, packed full of practical as well as evidence based insights. It really brings together so much of what I’m hearing, seeing and working with as someone who works with health and social care professional in a range of different roles (clinical, practitioners, leaders, managers) and this feels like a ‘go to’ at the moment when working with teams. What ever sector you are from, what ever professional background, the principles and practice of leadership with backbone and heart will resonate.

    6 people found this helpful
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  • Tessa Buckfield
    5 out of 5 stars
    A must read for those working in health and social care!
    Reviewed in the United Kingdom on 21 February 2022
    Format: Paperback
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    Not finished the book yet but from what I've read so far its a must read. I will be recommending all the leadership in my organisation give it a read!

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  • Randeep Sundar
    5 out of 5 stars
    Leadership skills
    Reviewed in the United Kingdom on 2 September 2024
    Format: Paperback
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    Bought this book as a resource for leadership programmes and it is an easy and informative book to read. Would recommend but only if you are studying leadership programmes.

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  • Ciaran concannon
    4 out of 5 stars
    Inspirational
    Reviewed in the United Kingdom on 2 November 2024
    Format: Paperback
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    Really interesting exploration of leadership. Relevant to my role as a consultant working in the HSE.

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