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Need help with your account? The fastest way to get support is at venmo.com/help — our team is ready to assist you. Please note this channel is not actively monitored
Venmo Support
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Venmo Support
@VenmoSupport
Official support handle for @Venmo. Need help? Tweet us M–F, 8am–10pm; Sat–Sun, 8am–5pm CT; or send us an email → venmo.me/support
Joined February 2011
- Replying to @slizagnaWe're very sorry to hear that you're having issues with your account. DM us your name, email address & phone number on file with your account so that we can further assist you. You can also call us at 855-812-4430 (M-F, 10:00am-6:00pm EST), or chat with us in the app.
- Replying to @slizagnaWe're here to help! Once you reach out, we can start looking into this further for you so that we can resolve this as soon as possible!
- We're pleased to report that an internal issue has been resolved by our engineers, so you shouldn't experience further issues. Thank you all for your understanding and do not hesitate to contact us if you have any other questions or concerns!
- Replying to @deanie_babiesHi Dean! Please DM us your full name + email + phone # on your account so we can look into this transfer for you! Thank you!
- We are currently experiencing an interruption in service on the Venmo mobile app. Our teams are currently working to resolve the issue. Our priority is to ensure we're giving our customers the best experience, and we apologize for any inconvenience.
- Replying to @sandibachom and @VenmoHey There! Sorry for the troubles. Can you DM us with your name, number and email and we can look into this for you?
- Our engineers have confirmed the issue has been resolved. If you were having issues during this time, please try again. Thank you all for your patience here and please DM us if you continue to have issues!
- We’ve begun restoring our instant transfer feature for some of our users. We’re sorry for any inconvenience. Our standard bank transfer option is still available as another option.
- Replying to @tamrratHappy to look into that. Can you DM us the phone number on file with your Venmo account?
- Our engineers are aware of an issue affecting app performance and are working on a fix. We're very sorry for any inconvenience this may cause. Stay tuned for updates and please DM us if we can help with anything else in the meantime!
- Replying to @MASTERBTCLTCHey there! Litecoin is one of our supported currencies! You can learn more about our Crypto feature here: help.venmo.com/hc/en-us/artic…
- @DanOligney Hi there! We're sorry to hear that you're having issues with your account. Please DM us your name, email address & phone number on file with your account so that we can further assist you.
- Instant Transfers are up and running. If you experienced issues during this time, please try again! Thank you all for your patience.