user avatar
Southern Water
@SouthernWater
This is our official account. We're here to help Monday-Friday 8am-6pm with your billing queries, and 24/7 for everything else.
UK
Joined May 2010
Posts
  • user avatar
    We're thrilled the government is calling for the industry to develop plastic-free wipes! Wet wipes are one of the biggest causes of sewer blockages, which can have a huge impact on the environment & the quality of our bathing waters #BeautyOfTheBeach
  • user avatar
    Repairs to the pipe in #Hastings area are complete & we're now recharging the network. This will take a few hours as it's a very large pipe and complex burst. We’re sorry for the disruption caused while our #keyworkers do everything they can to keep water running during lockdown.
  • user avatar
    We’re pleased to say we’re seeing water supplies increasing and stable in #SouthHampshire, which means we've started putting more water through our network. You should begin to see your water supply returning through the morning.
  • user avatar
    1/2 We’re really proud to have worked through the night alongside @Hants_fire tackling the #OcadoFire in #Andover, #Hampshire. We supplied over 2 million gallons of water from our network to help fight the fire – enough to make around 6 million cups of tea!
  • user avatar
    We’ve fixed the burst on the #IsleofSheppey and are slowly refilling the network, to protect the water quality. Please check all your taps are off in case your supply returns in the night. Discoloured water is normal after a burst, isn't harmful and usually clears in 24-48hrs.
  • user avatar
    Have you seen the huge #fatberg our friends at @SouthWestWater have been busy clearing from Devon's sewers? 😱 Avoid blockages by only flushing the 3ps and binning fat, oil, grease and #TheUnflushables.
    Devon’s largest #fatberg has been discovered in Sidmouth. It's a whopping 64 metres long, that's over 6 double-decker buses back-to-back 🚌🚌🚌🚌🚌🚌😷 #ThinkSink 👉 Don't pour cooking oil, fat and grease down the sink #LoveYourLoo 👉 Only flush the #3Ps - pee, paper and poo
  • user avatar
    Looking for resolutions that’ll be hard to break? Small changes to your daily routine can help you save water in your home – and save money on your bills! 💧 Turn taps off when brushing teeth 💧 Take shorter showers 💧 Fully load the washing machine #ThursdayThoughts
    GIF
  • user avatar
    It’s the start of one of our favourite weeks - #WaterSavingWeek! Water is essential for life - from washing and cleaning, to the food we eat and the clothes we wear. Today’s topic is #MeatFreeMonday and did you know you could save water by swapping meat for veg one day a week?
    GIF
  • user avatar
    We've been made aware that this fake post is being shared on social media. It is NOT an official statement from us and is incorrect. Our plans are progressing well. Only posts on our official channels will provide you with the most up-to-date information.
  • user avatar
    Operator Graham found a whiskered bat in a bit of a flap recently, at our #Barcombe treatment works. He scooped it up, made a comfortable bed for the little guy and called the @_BCT_ where it's been recovering from a broken tail. Well done to all involved 🦸‍♂️ #FridayFeeling
  • user avatar
    Thanks for the patience of customers in #TN31 #TN33 #TN34 #TN35 #TN37 #TN38. Repairs to the burst nearby is now complete and water is starting to flow through our treatment site and to homes. This will take time and we’re continuing to deliver water to vulnerable customers.
  • user avatar
    We're thrilled to be in partnership with @Battersea_ this year! As part of our work together, we're helping support their new laundry facilities for amazing animals like Monty and his siblings. #CharityTuesday
    Our staff and volunteers couldn’t provide the round the clock care that puppies like Monty and his siblings need without access to the necessary equipment. That’s why we’d like to thank @SouthernWater for supporting the new laundry facilities in our Brands Hatch centre. 💙
  • user avatar
    We are deeply sorry for the distress and inconvenience that this incident is causing, and that you’re still without water this evening. We’ll be working through the night to fix the burst water main and return supply to everyone. Here’s what we’re repairing...
  • user avatar
    Replying to @Webbyb1970
    @Webbyb1970 Hi Paul, can you please DM me your full address? ~Richey