AliExpress Customer Service (@HelpAliExpress) / X

AliExpress Customer Service

11.1K posts

AliExpress Customer Service

@HelpAliExpress

📣 Meet AliExpress’ Official Support Hub — your go-to for tips, updates & real help. DM us with any questions! 💬🧡 #AliExpressSupport #HelpAliExpress

helpcenter.aliexpress.com/s/BuyerHelp

Joined May 2025

Following

978

Followers

AliExpress Customer Service
@HelpAliExpress
Sep 12, 2025
Replying to @PaolaRiios1
Lamentamos mucho no haber cumplido con sus expectativas. Agradecemos sus comentarios y trabajaremos para mejorar. Si tiene alguna pregunta o necesita ayuda, por favor envíenos su número de pedido por mensaje privado (DM). Estamos siempre listos para asistirle.
15
AliExpress Customer Service
@HelpAliExpress
Sep 23, 2025
Thanks for contacting us. You can type the name of the product in our website [Aliexpress.com] and find out the price. All the products on AliExpress are posted by sellers. Please click “Contact” button to communicate with seller for more details.
645
AliExpress Customer Service
@HelpAliExpress
Oct 20, 2025
Replying to @mnhr__chan
Please be informed that we take Intellectual property infringement seriously and apply a sliding scale of penalties in the case of epeated violations.If you have any further question, please visit our Help Center at service.aliexpress.com/page/home?spm=…
932
AliExpress Customer Service
@HelpAliExpress
Oct 14, 2025
Replying to @maoirl
We are committed to continuously optimizing the user experience. If you have any suggestions or would like to communicate, please feel free to contact us via private message. We will listen carefully and respond promptly.
518
AliExpress Customer Service
@HelpAliExpress
Jul 21, 2025
📢 Need help? We’re just a tap away! 💬If you haven't tried our support services on our AliExpress App, this is where you get help ASAP so that you don't have to panic with any issue, we’ve got your back!
26K
AliExpress Customer Service
@HelpAliExpress
Nov 16, 2025
Replying to @uglyharlequin and @twistedlonewolf
Thank you for bringing this to our attention. Please report any issues at report.aliexpress.com/health/reportI…. We apologize for any inconvenience and assure you that we take this matter very seriously. Thank you for your understanding.
328
AliExpress Customer Service
@HelpAliExpress
Jul 19, 2025
Replying to @WyZi_lol
Nous sommes heureux que vous ayez eu une expérience d'achat positive sur Aliexpress et nous vous remercions de votre soutien continu à notre plateforme. Tous les membres de notre service clientèle continueront à travailler dur pour vous offrir un excellent service.
145
AliExpress Customer Service
@HelpAliExpress
Jul 10, 2025
Replying to @Luis_Aburto_B
Hola, hemos recibido tus comentarios y te hemos contactado por mensaje directo. ¡Gracias por contactarnos!
27
AliExpress Customer Service
@HelpAliExpress
Aug 13, 2025
📦Track Your Package in 3 Steps! Tired of guessing where your order is? With our app, you can track your package in real-time No more waiting on hold 🚀 👉 Try It Now: Find your order and click "Track Order"! #AliExpressHelp #AliExpress #TrackYourPackage
5.9K
AliExpress Customer Service
@HelpAliExpress
Jul 15, 2025
Replying to @GPUsAreMagic
Thank you for your positive feedback. We are committed to providing good shopping experience and we always hope to meet your expectations.
38
AliExpress Customer Service
@HelpAliExpress
Jun 11, 2025
Hey besties! 👋 I’m Ayi, your go for all things AliExpress 🛍️💁‍♀️ Got questions? Need help? I got you. I’ll also be dropping the hottest tips + tricks so you can shop smart and save big 💸✨ Slide into my DMs anytime... here to help! 💬🧡
738
AliExpress Customer Service
@HelpAliExpress
Oct 3, 2025
Replying to @sjchristiaanse
We sincerely apologize we didn't meet your expectations. We appreciate your feedback and strive to improve our service. If you encounter problems with orders, please send us more details via private message (DM). We are always ready to assist you.
36
AliExpress Customer Service
@HelpAliExpress
Jul 9, 2025
Replying to @Luis_Aburto_B
Hola, hemos recibido tus comentarios y te hemos contactado por mensaje directo. ¡Gracias por contactarnos!
22
AliExpress Customer Service
@HelpAliExpress
Oct 1, 2025
Hi there, if you have any specific problems during shopping, please kindly provide the order number via DM and we are always ready to help. Thank you for reaching out!
190