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DHL U.S. Help
@DHLUSHelp
Hello! This is the official help page for U.S. customers. We’re here M-F 5am-5pm, Sat 5am-2pm & Sun 6am-2pm AZ Time. Legal notice: us.dhl.gl/3h4PnuA
US
goglobal.dhl-usa.com/get-in-touch/
Joined August 2014
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    DHL U.S. Help
    @DHLUSHelp
    Jul 9, 2020
    Your safety is important to us. Learn how to spot email phishing scams to protect your information. Submit suspicious emails here: dhl-usa.com/en/legal/fraud…
    00:00
  • user avatar
    DHL U.S. Help
    @DHLUSHelp
    Nov 16, 2017
    Replying to @BiologistDan
    Hello Daniel, DHL Express can confirm that it does not ship big game trophies on its global express delivery network. ^KB
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    DHL U.S. Help
    @DHLUSHelp
    Mar 18, 2024
    Replying to @PirateSoftware
    Oh no! That's certainly not what we like to see. Please DM the details along with, your name, delivery address and 10 digit tracking number. ^MS
    13K
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    DHL U.S. Help
    @DHLUSHelp
    Sep 12, 2019
    Replying to @gothspiderbitch and @sarahmcgphoto
    This is unacceptable. Please DM/Private Message more details, your name, delivery address and 10 digit tracking number for review. ^KB
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    DHL U.S. Help
    @DHLUSHelp
    Apr 29, 2019
    Replying to @anomalyxd
    Please see my reply to your DM for more. ^KB
  • user avatar
    DHL U.S. Help
    @DHLUSHelp
    Jul 21, 2022
    Replying to @MandyMatney
    Sure. Please DM the details along with, your name, address and 10 digit tracking number. ^KB
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    DHL U.S. Help
    @DHLUSHelp
    Apr 5, 2024
    Replying to @jehiah
    Thank you for bringing this to our attention. I have reported the incident directly to the local DHL management team for their review. I can assure you this matter will be investigated thoroughly and appropriate action will be taken to avoid such incidents in the future. ^MS
    777
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    DHL U.S. Help
    @DHLUSHelp
    Oct 28, 2021
    Replying to @amybruni and @DHLUS
    I would appreciate the chance to assist you. Please DM/Private Message the details along with, your name, delivery address and 10 digit tracking number. ^ML
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    DHL U.S. Help
    @DHLUSHelp
    Aug 19, 2015
    Replying to @RacingXtinction
    @Extinction_OPS DHL Express does not ship shark fins on its global express delivery network. ^KB
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    DHL U.S. Help
    @DHLUSHelp
    Apr 30, 2025
    Replying to @magnumdong1992
    I'm so sorry to hear about your experience and I'd like to report this right away. Please DM the details along with your name, delivery address and 10 digit tracking number. ^MS
    734
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    DHL U.S. Help
    @DHLUSHelp
    Jan 26, 2016
    Stay informed of DHL service updates & more via text message. Sign up now! dhl.gl/Xfk31
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    DHL U.S. Help
    @DHLUSHelp
    Mar 25, 2025
    Replying to @DaveEDanna
    Please accept our sincere apologies, Dave. Upon further review, an active Research File is open and more will be provided. ^MS
    324
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    DHL U.S. Help
    @DHLUSHelp
    Mar 30, 2020
    Replying to @unique_sneaks
    Hello, On behalf of DHL Express my sincere apology for the condition that your delivery was in. To gain a better understanding, please DM your name, delivery address and you DHL Express tracking number. ^ML
  • user avatar
    DHL U.S. Help
    @DHLUSHelp
    Apr 22, 2021
    Replying to @_ShootTheCore
    🤦🏼‍♂️ I am so sorry to see this. Please DM/Private Message me the details along with, your name, delivery address and 10 digit tracking number. ^KB