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Have questions about your Uphold account? Check out our Help Center or send us a message @AskUphold 💬
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AskUphold
13K posts
AskUphold
@AskUphold
Here to help with your @UpholdInc and cryptocurrency questions.
Account specifics 👉 support.uphold.com
Disclaimer 👉 bit.ly/legaluphold
- We're currently experiencing an issue affecting our services. All trading activities have been temporarily halted. Our team is actively working on a fix and we expect to restore service shortly. Thank you for your patience. Real-Time Status: status.uphold.com
- ⚠️SECURITY ANNOUNCEMENT We’ve been made aware of an email scam asking Uphold users to download a "new desktop application". Be aware this is not a legitimate ask from Uphold. Please be cautious of any such requests
- UPDATE: Service Disruption | Certain Services Affected Investigating: We’re addressing a technical issue that’s temporarily impacting certain services on Uphold and Topper. Our team is actively working to resolve it and expects to restore full service shortly.
- UPDATE: Service Disruption | Certain Services Affected This incident has been resolved. Trading has resumed.
- Replying to @allthemoneyHey there, yes we're still on for today! The feature will be available in a few hours. Thanks for your patience 👊😊
- Amazon Web Services (AWS) continues to experience intermittent issues affecting multiple apps and online services across the industry. As a result, some Uphold customers may experience delays when processing transactions or receiving SMS login codes. This issue originates
- UPDATE: Service Disruption | Certain Services Affected Monitoring - A fix has been implemented and we are monitoring the results. We appreciate your patience.
- Temporary Service Issue Some crypto withdrawals are being delayed due to issues with a processing partner. We are actively working to resolve the issue and expect a fix shortly. We will continue to monitor and update the status page here: status.uphold.com Thank you
- Replying to @XRP_ProductionsHi there, we apologise but unfortunately we don't have information on this token right now. Once our team gives us updates, we'll be sure to let you know 🙏
- Service Issue Resolved The technical issue with crypto withdrawals has been resolved. Users should see normal processing times soon. We will continue to monitor and update the status page here: status.uphold.com
- It's #FintechFriday! Today's term is 'DYOR' or 'Do your own research' 🤓 It's aim is to encourage investors to research their own investments and understand why they're buying that currency and supporting the project that goes along with it ✍️
GIF - Replying to @ScottyInkleyHi there, we're sorry to hear about the delay here. We've chased up your ticket with our support team again as urgent and they will be in touch via email to look into this. We appreciate your patience 🙏