#1 Get Reimbursed with ONC Certification

With SMARTMD’s ONC certification, you can access additional reimbursement for work your staff is already doing. PCM, TCM, CCM, PIN are all chronic care services that you can finally get paid for.

Did we mention GUIDE? We’ve streamlined the entire process from inquiry to alignment, managing your population, and getting paid for your work.

#2 Chronic Care Management – By Design

The majority of palliative programs that can bill for chronic care services like PCM and CCM, never actually do because their EMR isn’t designed or organized for the process. SMARTMD is. We’ve made capturing those 5 and 10 minute conversations with patients and other providers trivial, so every minute get recorded. Generating the month end bills is easy with our custom time based billing report, which even recommends CPT codes based on the coding rules for chronic care.

#3 Chart Like a Palliative Provider

Forced into note formats that were built for hospice or primary care visits? SMARTMD has clinical notes designed by palliative providers just like you. Our notes include all the standard assessments that matter to you, including PPS, FAST, and ESAS. Key quality meaures (acuity, PPS score, and pain levels) get automatically extracted and plotted on a graph so you can see how your patients are trending toward hospice.

Want to dictate your narratives? Our speech engine transcribes and then summarizes your voice so you can quickly finish your notes.

#5 Make Billing Your Fan

When you’re out in the field or at patient’s home, the last thing on your mind is billing. With SMARTMD, it’s a snap to capture everything your billing team needs to submit a claim: facesheets, ID cards, charges, and diagnosis. Plus, with every visit automatically accounted for, nothing falls through the cracks.

#6 Work Offline

You need to be able to get to your charts, whether you have 5 bars or none at all! With SMARTMD, you can open charts, document visits, record charges wherever you happen to be. When you finally do get connected, your changes will get automatically backed up to the cloud.

#7 Communicate Securely & Efficiently

Taking care of a patient requires an entire team – multiple providers, social workers, chaplains, and admin staff. Open communications lines and a common picture of what’s going on with the patient helps ensure patient care. SMARTMD’s HIPAA compliant secure messaging platform ensures everyone has the information they need at their fingertips.

#8 Stop Running your Business on Excel

Are you still tracking your patients, schedules, or chronic services in spreadsheets? Its the clearest sign your EMR really isn’t working for you. SMARTMD has designed screens that help you see what’s going on and immediately take action. As you do you day to day job, SMARTMD patient boards immediately reflect that so everyone else knows what’s going on too. Plus, with everything available on your phone, providers and clinical staff in the field are always up to date.

#9 Gain Insights, Drive Behavior

Its true what they say – we improve what we measure. Dashboards for providers, admin staff, and management offer everyone insight into their direct impact on the business.

#10 A Better Scheduling Experience

If you’re still scheduling in Outlook or a spreadsheet, I feel your frustration! SMARTMD offers a more sane approach. Administrators can see the calendar up to 6 weeks at a time, and filter by provider or location. Geomap the day to make sure providers aren’t crisscrossing paths.

Providers get their schedules right on their phone. One tap to get directions to the patient’s home, or simply call the patient to let them know they are running late. Providers can schedule their next appointment right at the bedside, or, based on their clinical note, we’ll put a placeholder on the calendar automatically.

And patients are likely to forget about you because we automatically send reminders.