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CMS GUIDE Program
What is Guiding and Improved Dementia Experience (GUIDE)? A program in the Centers for Medicaid and Medicare Services, GUIDE, was set up to improve the lives of patients suffering from dementia and those who care for them. The eight-year program started in 2024 has...
The Hidden Costs of Ownership
On the surface, comparing the cost of two admissions solutions may appear straightforward. With some variations on how products are priced, the end cost calculation for each will give you the comparable direct cost of ownership. But, this only tells part (often a tiny...
A Digital Admissions Process vs Paper-Centric
Over the past few years, we’ve shared our approach to developing solutions for our hospice and palliative care customers. Applying digital transformation methodologies, we create solutions that leverage the latest benefits of technology. During recent visits to...
SMARTMD Feature Spotlight: Accelerate CRM Sales
In the world of hospice, strong relationships with referral partners and prospective partners are critical to the growth of the organization. There are many challenges to maintaining these relationships: Tracking meeting & call notes Prioritizing accounts...
That which can be measured can be optimized…is almost right.
Turning data (measurements) into actionable information is an art and a science. Every graph or report should tell a story that: Is easily understood Related to the reader's own actions (they can affect it) Provides insights for next steps/action There are many...
Before you sign that DocuSign Contract – Again
During the pandemic, companies rapidly transitioned their paper processes to digital. Hospice was no exception. In fact, the inability to sign forms online became a showstopper for patients in facilities where physical access became limited or non-existent. At the...
Whats Your Admissions Shape?
There are many steps to patient admissions, and the process can get bogged down at anyone of them. Unfortunately, for most organizations, there is insufficient access to information to uncover what needs to be done to address issues or even where those issues reside....
Hospice Admissions Index & Volatility Scores
January 2023 (2022 overview) We released the first Hospitality Index in Q3 last year, explaining the components of the index. In short, 2022 saw relatively steady admissions for hospice care, with a bump in the last half of the year for smaller facilities. This...
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