IHS is proud to welcome LOC USA, a leader in hospitality equipment and access solutions, to the Provider Network. Serving more than 10,000 clients globally, LOC USA offers over 1,000 products, along with white-glove installation and expert guidance on energy-efficiency rebates to help properties improve guest satisfaction and operational efficiency.
Browsing: Operations
News, features and articles written by the IHS team and our knowledgeable contributors on the topic of Operations, specifically in the hospitality sector.
TripAdvisor’s 2026 Summer Travel Index is here. With Myrtle Beach leading domestic searches and Cancun maintaining its international dominance, we break down the statistics every hospitality professional needs to know to capture summer demand.
AI agents don’t surf the web. They ingest it. For independent hoteliers, this shift from search bars to conversational AI represents a massive opportunity to outmaneuver big brands. Discover the five channels of AI visibility and use our exclusive audit checklist to ensure your property is the one being recommended.
EDS Service Solutions has joined the Inside Hospitality Solutions Provider Network. The company supports hospitality and travel businesses with workforce solutions designed to keep operations running smoothly. Their services help hotels, resorts, and travel operators manage staffing needs, maintain service standards, and deliver a consistent guest experience.
Is price still the king of hospitality? Not according to new research. Discover why 83% of travelers now prioritize trust over the lowest rate, and how early loyalty recognition is changing the game for brands like Choice Hotels.
Is your property part of the 74.5% seeing success with AI? From reputation management to 24/7 guest support, we decode the world of LLMs and show you how to balance digital efficiency with the human touch.
Kingsdown has joined the Inside Hospitality Solutions Provider Network. With more than 120 years of mattress design and manufacturing expertise, Kingsdown supports hotels and resorts with premium sleep solutions built on research, craftsmanship, and proven performance. From flagship hospitality models to a nine-point North American distribution network, Kingsdown helps properties elevate the guest experience through better sleep.
Despite record travel volumes and operational strain, global guest satisfaction is actually on the rise. We dive into the 2026 Shiji Guest Experience Benchmark Report to see how US hoteliers are moving the needle and why midscale hotels are the new stars of guest sentiment.
Go beyond the 2026 buzzwords and discover the specific technologies defining operational excellence. From “Digital Twins” that predict maintenance issues before they happen to the rise of “Cobotics” in housekeeping, we explore how high-touch tech is helping hoteliers reclaim the human element of service. Learn how Ultra-Wideband (UWB) is creating the truly “invisible” guest journey and why the “Product-as-a-Service” model is the future of the hospitality supply chain.
Is your hotel ready for the era of “Radical Transparency”? As we look toward 2026, the hospitality industry is shifting away from flashy gadgets and toward high-touch tech that solves real operational friction. From the rise of “predictive hospitality” to the requirement for carbon-neutral supply chains, we explore how hoteliers and suppliers can stay ahead of the curve. Read our full 2026 outlook to discover why RevPSF is the new RevPAR and how to turn sustainability into your greatest efficiency.