Articles

EDS Service Solutions has joined the Inside Hospitality Solutions Provider Network. The company supports hospitality and travel businesses with workforce solutions designed to keep operations running smoothly. Their services help hotels, resorts, and travel operators manage staffing needs, maintain service standards, and deliver a consistent guest experience.

From facing systemic discrimination in the 1970s to owning 60% of all hotels in the United States today, the AAHOA story is the ultimate testament to grit and the power of ownership. Discover how a generation of immigrants transformed the DNA of American hospitality and why their 2026 gathering in Philadelphia marks a historic milestone for the industry.

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Is your property part of the 74.5% seeing success with AI? From reputation management to 24/7 guest support, we decode the world of LLMs and show you how to balance digital efficiency with the human touch.

Unique Angles Photography has joined the Inside Hospitality Solutions Provider Network. Specializing in hospitality photography since 2008, Unique Angles Photography helps hotels, inns, and resorts showcase their property through compelling visual storytelling. Their customized approach captures the experience, design, and atmosphere that attract guests and strengthen online marketing.

Baby Boomers control over 50% of U.S. wealth and they are officially tired of traditional hotels. Discover how the Silver Revolution is driving a massive shift toward luxury residential hospitality and intentional international living.

Kingsdown has joined the Inside Hospitality Solutions Provider Network. With more than 120 years of mattress design and manufacturing expertise, Kingsdown supports hotels and resorts with premium sleep solutions built on research, craftsmanship, and proven performance. From flagship hospitality models to a nine-point North American distribution network, Kingsdown helps properties elevate the guest experience through better sleep.

Inside Hospitality Solutions is excited to welcome Pinnacle Live, an innovative event experience company, to the IHS Provider Network. Pinnacle Live is redefining the standard for hotel and venue event production — combining design, technology, and seamless execution to create unforgettable guest experiences. From high-impact corporate meetings to luxury galas, their team brings creativity, precision, and partnership to every project.

The LinkedIn Like is dead. With the new LinkedIn 360 Brew update, the algorithm now reads your comments to gauge your expertise. Learn how to master the “10-Minute Morning Sprint” and turn your profile into a high-conversion “Digital Lobby” for your hospitality business.

The 2026 traveler is no longer a passive observer; they are chasing personal bests, investigative spirits, and “Flex Lux” moments. We break down the latest Tripadvisor Trendcast to show hospitality leaders how to turn these high-growth niches—from marathon tourism to child-led itineraries—into actionable revenue strategies.

Despite record travel volumes and operational strain, global guest satisfaction is actually on the rise. We dive into the 2026 Shiji Guest Experience Benchmark Report to see how US hoteliers are moving the needle and why midscale hotels are the new stars of guest sentiment.

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In 2026, being on page one of Google isn’t enough—you need to be the “cited source” for AI. This guide explores the shift from traditional SEO to Generative Engine Optimization (GEO). Learn how to use the “Living FAQ” model and E-E-A-T principles to ensure your hotel or hospitality supply business is the first name mentioned by AI assistants like ChatGPT and Gemini.

Tripadvisor’s 2026 Travelers’ Choice Awards are out, and the results provide a strategic roadmap for U.S. hoteliers. From New York City’s continued dominance to Chicago’s surprising “Global Trending” status, we break down the winners and the shifting traveler behaviors—like the rise of solo travel—that will define the coming year.

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Go beyond the 2026 buzzwords and discover the specific technologies defining operational excellence. From “Digital Twins” that predict maintenance issues before they happen to the rise of “Cobotics” in housekeeping, we explore how high-touch tech is helping hoteliers reclaim the human element of service. Learn how Ultra-Wideband (UWB) is creating the truly “invisible” guest journey and why the “Product-as-a-Service” model is the future of the hospitality supply chain.

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Is your hotel ready for the era of “Radical Transparency”? As we look toward 2026, the hospitality industry is shifting away from flashy gadgets and toward high-touch tech that solves real operational friction. From the rise of “predictive hospitality” to the requirement for carbon-neutral supply chains, we explore how hoteliers and suppliers can stay ahead of the curve. Read our full 2026 outlook to discover why RevPSF is the new RevPAR and how to turn sustainability into your greatest efficiency.

Stop saying “we need a video” and start asking “which video does our audience need?” John Heffernan of RedLive Media breaks down the shift from generic “fluff” to high-value, educational video content. Learn how to match your video format to the guest or prospect journey, improve your SEO authority, and use a 7-point checklist to ensure every second of footage drives ROI for your hotel or hospitality supply business.

Boutique Design New York (BDNY) 2025 returned to the Javits Center with record-breaking energy, drawing over 16,000 professionals to explore the future of experiential hospitality. From woodland-inspired immersive stages to carbon-neutral manufacturing breakthroughs from brands like Duravit, this year’s show proved that sustainability and operational efficiency are now inseparable from high-end design. Read our full recap to discover the standout suppliers, including innovators like Simply Tables and Aquafire, and see the trends that will define hotel interiors in 2026.

Hoteliers are unknowingly paying for air in their water lines, inflating water bills by up to 30%. CMP Water’s patented valve technology permanently solves this problem by creating controlled backpressure, ensuring meters measure only water consumed. This article explores how hotels can achieve guaranteed savings, rapid ROI (3-12 months), and the risk-free 90-day trial and how to turn water costs from a fixed expense into a major profit center.

The third annual Hospitality Show 2025 in Denver provided crucial insights into navigating a volatile global market and accelerating operational excellence. Featuring over 350 exhibitors and 100+ speakers, the event emphasized the urgent need for agility. This recap covers the sobering economic assessment from Tanto Capital Partners, the essential alignment among ownership, brand, and operator, and a deep dive into standout suppliers and award-winning tech.

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Danger: A new AI duopoly is forming, and hoteliers are about to become permanent renters in the next digital age. As AI assistants and marketplaces rapidly become the core of how travelers search and book, Booking.com and Expedia have seized a commanding first-mover advantage. This groundbreaking analysis by Brad Brewer reveals the catastrophic policy loophole: if the EU’s Digital Markets Act (DMA) is not immediately extended to cover standalone AI assistants, hotels face a future where they must pay commissions just to be visible to guests in AI-generated travel plans. Learn why this oversight threatens to lock out independent hotels forever, and the 10 critical steps industry leaders and policymakers must take now to keep distribution competitive.

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The Destination AI Hospitality Summit 2025 signaled a major shift: AI is moving from theory to production. Industry leaders at the event, including AWS, Deloitte, and Agilysys, stressed that AI won’t replace people, but it will replace tasks—freeing staff to focus on the human connection that defines hospitality. This deep dive covers the pivotal takeaways, from leveraging AI to reclaim the guest journey from OTAs to maximizing REVPAGuest over simple RevPAR. Learn why now is the time to start your AI transformation.

The luxury hotel market is set for massive growth, projected to hit $181.5 billion by 2034. IHS breaks down the Allied Market Research findings, focusing on the two strategic forces driving this expansion: the rise of ‘bleisure’ travel and the demand for experiential, remote ‘micro-destinations.’ Learn why Business Hotels and Chain brands are leading the charge, and how industry suppliers must adapt their products to meet the evolving needs of the high-end traveler.

The timeshare industry faces a generational mandate: evolve or lose relevance. Mike Kennedy (KOALA CEO) breaks down the essential shifts—from prioritizing ‘Time to Value’ and AI-driven utilization to embracing owner rentals and flexible subscription models. Learn how to redefine the timeshare value proposition from selling assets to selling experiences for the modern traveler.

The pre-arrival window is the most overlooked phase of the guest journey. Learn the four critical messaging mistakes—from poor timing to fragmented data—that cost hotels revenue and hurt loyalty. Discover the IHS fix: implement the 3-4 day rule, perform a ‘Digital Honesty Audit,’ and match messages to the right channel for guaranteed engagement and higher upsells.

Inside Hospitality Solutions proudly welcomes GFL Cosmetics, an industry leader in sustainable, Italian-made personal care products for hotels. Founded in 1995, GFL specializes in creating eco-friendly amenities, dispensers, and accessories that reflect the values of quality, innovation, and environmental care. From global hotel brands to boutique properties, GFL offers both signature and custom-designed collections that elevate the guest experience while promoting responsible luxury.

The 2025 Independent Hotel Show Miami experienced a 30% surge in attendance, confirming its status as the premier event for boutique, luxury, and independent hoteliers. Read the recap for highlights on the dynamic seminar program—featuring sessions on AI-powered guest experiences and F&B strategy—and discover the innovative supplier solutions, from water savings technology to linen tracking, that are driving efficiency and profitability across the independent sector.

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In the face of relentless Zero-Click Searches and AI Overviews, relying solely on Google search traffic is no longer a viable strategy. This article lays out the urgent pivot required for hospitality businesses and suppliers: shifting from chasing rankings to owning your audience and building brand demand. Discover actionable multi-channel strategies—including creating unique content, prioritizing transactional keywords, and leveraging owned media—to build a resilient marketing ecosystem that guarantees visibility, regardless of Google’s next algorithm update.

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In the face of relentless Zero-Click Searches and AI Overviews, relying solely on Google search traffic is no longer a viable strategy. This article lays out the urgent pivot required for hospitality businesses and suppliers: shifting from chasing rankings to owning your audience and building brand demand. Discover actionable multi-channel strategies—including creating unique content, prioritizing transactional keywords, and leveraging owned media—to build a resilient marketing ecosystem that guarantees visibility, regardless of Google’s next algorithm update.

New data from the AHLA confirms that half of all Americans plan overnight leisure travel before the end of the year, with hotels remaining the top lodging choice. Crucially, nearly four in five hotel guests plan to stay at midscale or high-end properties. However, this positive demand is tempered by economic reality, as 45% of respondents cite rising costs as the main reason for scaling back travel plans. This report provides a clear outlook for hospitality professionals and suppliers navigating the final months of 2025.

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The era of clicking blue links is over. The rise of Zero-Click Searches and AI Overviews means nearly 60% per cent of Google queries now deliver an answer directly on the search results page. For hospitality businesses and suppliers, maintaining visibility requires an urgent shift: you must move beyond Page One rankings and focus on becoming the precise, authoritative source the AI chooses. This article breaks down the essential technical and content prerequisites, like E-E-A-T and structured data, necessary to thrive in this new search reality.

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Inside Hospitality Solutions is proud to announce that Levee has joined its Provider Network. Levee’s AI-powered operations intelligence platform is designed to revolutionize housekeeping workflows, bringing a new level of efficiency, accuracy, and productivity to hotels. With their technology, properties can deliver cleaner, more reliable rooms while lowering operational costs and eliminating manual data entry.

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AI Overviews are presented as the next big thing in search, but for many marketers, they feel like digital marketing’s Emperor’s New Clothes. While they are a flashy innovation, they often fail to deliver meaningful traffic or conversions. This article looks beyond the hype to discuss what AI Overviews really mean for your business and why building a resilient brand is the best path forward.