Getting You Where You Need to Go!

Home Healthcare, Hospice & Community Services offers transportation programs to assist people to get to medical appointments and other daily activities.
Transportation for social services, shopping, recreation, employment, and more!

Collaborative Aspiration for NextGen Transit Moves to Next Phase

We have long been devoted to serving our neighbors with transportation services and are deeply connected to our community. We are always looking for ways to best serve our community and support other organizations in the same endeavor.

A plan to evolve transportation services, called the Next Generation Transit Project, is a community aspiration that has been researched extensively by Southwest Region Planning Commission (SWRPC) and Monadnock Regional Coordinating Council for Community Transportation (MRCC), to address gaps in service and improve transit access across the Monadnock Region, including changes to service delivery in the Keene area.

The plans that recommend service delivery changes in the Keene area require a company that specializes in transportation to make the financial investment required, which means that if the service model moves forward, HCS will no longer provide transportation services. SWRPC, MRCC, HCS, and committee of other key community stakeholders are currently assessing the feasibility of the new service as they look for vendors that can provide this service.

There are no changes planned for HCS’s existing transportation services. We will continue to provide the same consistent, reliable transportation that you need. HCS will remain fully engaged to ensure that ongoing transportation services are provided.

We will update this page over the coming months. Please check back for updates.

City Express

Get where you need to go

With service from 8 a.m. to 4:30 p.m. on weekdays, excluding holidays.

Single and multi-ride tickets are available for purchase on the bus. For information about 6 month and annual bus passes, please call the Transportation Office at 603-352-8494.

Friendly Bus

The Friendly Bus is a shared ride, door to door, community transportation service for seniors, available for adults age 60 and over.

The Friendly Bus can provide rides to get groceries, visiting friends, to medical appointments, having lunch at the Friendly Meals – any activity in the City of Keene.

Reservations are required 24 hours in advance.

Para Express

The Para Express is public transportation for people whose disability prevents them from using the City Express fixed route service. It provides complementary door-to-door para-transit services.

If you are a person with a disability, you or your care provider may request an application.

Medical Transportation

HCS provides shared ride transportation to medical facilities at:

  • The VA Medical Center at White River Junction, VT
  • Dartmouth-Hitchcock Medical Center in Lebanon, NH

MEET OUR TRANSPORTATION PROGRAM MANAGER

Charlie Pratt
Charlie PrattTransportation Program Manager

Transportation Program Manager

Charlie has managed HCS’s transportation program since September 2019. The program has eight buses, three Meals on Wheels vehicles, 13 drivers, and 2 dispatchers. Charlie is responsible for day-to-day operations of the program. He has extensive experience in manufacturing management. He is working to maximize the service that HCS delivers to the region.

Transportation Programs at a Glance

 

Services Rider Eligibility Where When Wheelchair Access Fare Reservations Additional Info
Friendly Bus Ages 60+ Keene; door to door Monday – Friday
8 am-3:45 pm
Yes Donation,
suggested $1
24 hours in advance Market Basket trips monthly; 2nd & 4th Tuesdays
City Express Everyone Keene; fixed route stops Monday – Friday
8 am-4:30 pm
Yes Fare,
$1 each way
No Route & schedule available here
Para Express Transit disability Keene; door to door Monday – Friday
8 am-4:30 pm
Yes Fare,
$2 each way
24 hours in advance Application needed, contact the Transportation office
Medical Everyone White River Jct. VA &
Dartmouth-Hitchcock
Lebanon
Wednesdays Yes Donation,
suggested $20
By noon on Tuesdays Available to make stops in Walpole

For transportation information, please call 603-352-8494.

For information on VNA at HCS’s nondiscrimination policies regarding Title VI and ADA, including procedures to file a complaint based on discrimination, please click on the tabs below.