InSite

InSite Training Videos

InSite Dashboard Overview

Add a Support Ticket

Place Accounts On Test

Place Accounts on Test in Mobile

Edit or Add a Permit

Generate a Monitoring Certificate

Check Answering Service Messages

Manage User Settings

Add a New Customer

Create Support Ticket Through Email

How to add an InSite shortcut to your device’s home screen

Get quick access to InSite on your mobiles device or tablet in a few easy steps. Download 1-page instructions for your device below

Apple Users:

Andriod Users:

Read our Latest Technology Bulletin: Email to Ticket

Learn the options you have available for submitting your support tickets to Dealer Services. Click below to download the bulletin:

Quick Facts and FAQs

What is InSite?

InSite is Dynamark’s new dealer portal designed to make managing your business and customer accounts easier to manage both in the office and from the field. Our goal is to create user friendly tools and provide a platform for us to continue to develop features our customers request.

Do I Need Another Login?

No, your current credentials allow you access to InSite.

Is There an Additional Cost for InSite?

No, InSite is provided free of charge to all customers.

What Features Are Currently Available Through InSite?

Add New Accounts
Customer Search
Accounts On/Off Test
Enter and Manage Permits
Create Monitoring Certificates
Access Cell Providers
Dealer Support Ticket System
Manage Users
Ticket Dashboard
Notifications
Answering Service
On Call Tech Management

Where Can I Get Help If Needed?

Our trained Dealer Support Team is here to assist you with any issues you may have. If you are having an issue or need assistance lease reach out to them at dealerservices@dynamarkmonitoring.com or open a Support Ticket through InSite.

Will You Be Providing Training Assistance?

We have created a series of short video clips for you on how to perform the most common tasks. We also have weekly open trainings on Tuesdays at 11am EST. Click here to register.

How Do I Get Started?

We are as excited as you are. For a quick start guide see the page below.

Quick Start Guide

Step 1: Accessing InSite

Access InSite from the home page of www.dynamarkmonitoring.com. You can also bookmark the site and access it directly at https://insite.dynamarkmonitoring.com/Account/Login

Step 2: Assigning The 1st User

Using your existing BoldNet credentials login to InSite at the link above or from our home page.

You MUST already have an account and login with us. If you do not have an account or have forgotten your credentials email us dealerservices@dynamarkmonitoring.com

Step 3: Assigning Permissions

The first time you login you will be assigned the “Dealer Standard” user access which includes all permissions. We encourage the first person who logs in to be either the owner or an office administrator to set the permissions for everyone in your office.

You will now have full access to all features and also the ability to manage access of all additional users.

Step 4:

Once permissions have been set you are in full control of your account. Additional users follow the steps above but now you can control their access and permission levels.