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Accelerate your telecom projects with our specialized developers, delivering cutting-edge solutions for OSS/BSS, VoIP, mobile & web applications, machine learning algorithms, and AI-powered networks. With 20+ years in telecom software development, we help you: Reduce operational costs with automated workflows, enhance customer experience through AI-driven tools, and scale securely with cloud-native and 5G-ready architectures.
Streamline your telecom infrastructure with our custom OSS solutions, designed to automate and secure critical operations:
Network Inventory Management: Real-time tracking of all network assets.
AI-Powered Fault Detection: Minimize downtime with proactive alerts.
Fraud Prevention: Block revenue leaks with behavioral analytics.
Automated Billing & Reporting: Reduce errors with integrated OSS/BSS workflows.
We build custom BSS Telecom solutions to manage your products, orders, revenue stream, and customer management processes, equipped with tailor-made platforms, applications, tools, and systems, including:
Unified CRM/ERP Integration: Sync customer data across systems.
Dynamic Billing Solutions: Support 5G/IoT billing models (usage-based, subscription).
Self-Service Portals: Reduce support tickets by 40% with AI chatbots.
Predictive Analytics: Forecast churn risks and upsell opportunities.
We develop telecom business intelligence (BI) solutions that leverage critical data from your operations to maximize your ROI and foster strategic decisions through implementing the following functionalities:
Revenue Optimization: Identify untapped revenue streams with AI-driven dashboards.
Regulatory Compliance: Automated reporting for GDPR, PCI-DSS, and CALEA.
Customer Segmentation: Personalize offers using real-time usage patterns.
We engineer custom VoIP-based telecom solutions to improve automatic data conversions, data routing, and voice traffic transmissions using the following multi-faceted VoIP communications feature kit:
HD Voice/Video Conferencing: Crystal-clear calls with WebRTC integration.
Military-Grade Encryption: Protect calls with TLS/SRTP protocols.
Failover Routing: Zero downtime during peak traffic.
Omnichannel Dashboards: Unified view of voice, SMS, and email interactions.
Leverage AI-driven telecom software to cut costs, boost efficiency, and future-proof your operations. Our solutions integrate predictive AI, automation, and real-time analytics to deliver: 40% lower operational costs through AI-optimized networks, 99.9% uptime with proactive anomaly detection, hyper-personalized customer experiences via AI/ML.
Prevent outages before they happen with our AI-powered network management:
Deploy AI customer service tools that reduce support costs by 50%:
Combat telecom fraud and cyber threats with AI security suites:
Behavioral Biometrics: Block SIM-swapping with 99.5% accuracy.
Real-Time Threat Hunting: Detect SS7/DNS attacks in <1 second.
GDPR/PCI-DSS Compliance: Automated audit trails for regulators
Maximize 5G/6G performance with AI:
Dynamic Traffic Shaping: Prioritize mission-critical apps (e.g., healthcare IoT).
Cell Tower Optimization: AI suggests ideal locations for coverage gaps.
Latency <5ms: For AR/VR and edge computing applications.
Prevent service degradation and maximize uptime with our AI-driven QoS solutions:
Dynamic Bandwidth Allocation: Prioritize critical apps (e.g., VoIP, healthcare IoT) during peak traffic, reducing latency by 40%.
Auto-Correcting Networks: Instantly reroute traffic to maintain 99.9% SLA compliance—no manual intervention.
Real-Time Threshold Alerts: Get notified before QoS drops, with AI recommending fixes in <30 seconds.
Eliminate revenue leakage and churn with AI billing solutions:
Usage-Based Billing: Support IoT/5G monetization models.
Churn Prediction: Flag at-risk customers with 92% accuracy.
Automated Dispute Resolution: Slash processing time by 65%.
Turn raw data into revenue with AI-powered subscriber insights:
Customer Segmentation: Group users by behavior (e.g., "high roaming usage") to boost promo conversions by 25%.
Churn Prediction: Flag at-risk customers with 92% accuracy and trigger retention offers automatically.
Data Monetization: Sell anonymized insights (e.g., "peak usage hotspots") to advertisers, adding 5-15% revenue streams.
Scale IoT deployments effortlessly:
AI-Driven Network Slicing: Dedicated bandwidth for smart cities/autonomous vehicles.
Predictive IoT Maintenance: Alert technicians before sensors fail.
NB-IoT/LTE-M Support: For low-power, wide-area devices.
Optimize network assets and slash costs with AI automation by using an inventory management system:
Predictive Restocking: Cut excess inventory costs by 30% with AI demand forecasts.
RFID Asset Tracking: Reduce manual logging errors by 90% using AI-powered audits.
5G Deployment Planning: AI models identify optimal equipment locations, saving 20% on rollout costs.
Unlock new revenue from your data with AI-driven tools:
Personalized Upselling: Recommend plans using 20+ behavioral signals, lifting ARPU by 12%.
Compliant Data Products: Generate GDPR/CCPA-ready datasets for urban planners and retailers.
Dynamic Pricing: Adjust data-pack costs in real-time based on AI-driven demand elasticity models.
We deliver tailored software solutions for Communications Service Providers (CSPs) to reduce costs, generate new revenue streams through AI-driven diagnostics and system optimization. Our expertise spans end-to-end telecom ecosystems, from legacy modernization to 5G-ready architectures, ensuring seamless user experiences and rapid issue resolution.
We develop custom telecommunications software, including Operations Support Systems (OSS), Business Support Systems (BSS), Network Functions Virtualization (NFV), Software-Defined Networking (SDN), Web & Video Conferencing platforms, and network management applications for both on-site and cloud-based IT infrastructure.
Our network management tools help your team effectively manage your telecommunications functions for front-end and back-end, including network configuration & provisioning, network inventory management, Order Management, CRM, charging & billing systems, and so much more.
Our expert telecommunication software developers create scalable network applications and communication portals with CTI, performance monitoring, connectivity management services, performance monitoring , and computer telephony integration effectively streamlining your communication processes across the board.
Chetu’s experts integrate IP management, security modules, performance data collection, , information modules, network layers, fault detection solutions, and diagnostic tools to enable teams to monitor and maintain network efficacy.
We develop custom call accounting software into your existing telecommunication infrastructure to track different kinds of calls without interrupting the flow of calls. This software captures, records, documents, and assigns all costs associated with telephone-usage to optimize your network, security, and PCI-DSS compliance.
Our developers implement security measures to prevent SIP hacking, caller ID scams, Signal System No.7 (SS7) attacks, Domain Name Security (DNS) breaches, and more, utilizing IoT best protocols like secure authentication, Layer Two Tunneling Protocol (L2TP), and data encryptions (NASH, DES, RSA, AES).
We deliver end-to-end support services for telecom applications, ensuring peak performance, security, and scalability for your mission-critical systems. Our team specializes in proactive monitoring, rapid issue resolution, and future-proof optimizations—minimizing downtime while maximizing ROI.
Our dedicated application support experts provide end-to-end telecom application support. We make sure your telecom software solutions fit your business needs and run smoothly. We provide legacy system migrations to real-time interoperability testing, seamless implementation, integration with your other software systems, product administration, and other support services to ensure optimized functionality and reliability whether it’s CRM integrations, billing system upgrades, or API harmonization, we bridge gaps for flawless operations.
Our support team is available around the clock, 24/7. We can promptly address issues and ensure uninterrupted service by leveraging advanced OSS telecom systems. Our remote assistance services powered by our advanced ticketing system allow us to diagnose and resolve issues without delay. We use cutting-edge remote tools to ensure a quick and efficient resolution to keep your operations running smoothly.
We provide extended support, continuously monitoring telecommunication applications to identify potential issues before outages occur. We ensure high reliability and performance with software proactive maintenance—guaranteeing system optimization with the latest features and security enhancements. We manage regular updates to guarantee compatibility and security hardening for your applications.
Quality assurance and testing are paramount to having high quality telecom software. We have a rigorous approach and thorough process to ensure the highest quality solutions. With cutting-edge tools powered by the latest technologies along with meticulous protocols, we ensure optimal performance and security for your telecom applications.
We develop custom IoT platforms to bridge 4G and 5G networks using NB-IoT and LTE-M protocols. Our solutions enable secure device connectivity for asset tracking, remote monitoring, and smart infrastructure while ensuring cellular-satellite redundancy.
We integrate Artificial Intelligence (AI) Solutions to automate critical business processes for your telecom organization. We incorporate virtual assistant solutions, Robotic Process Automation (RPA) software, network monitoring software, predictive maintenance, fraud detection systems, and network optimization tools to boost overall efficiency and automation while ensuring cellular-satellite redundancy.
Our support team custom Value Added Service (VAS) solutions, consisting of highly advanced non-core services designed to promote telecommunications operators’ organizations. We implement services, such as IVR systems, voicemails, SMS voting, message recording, dynamic ring back tones, balance check capabilities, and more for an enhanced customer experience and seamless deployment.
We develop custom computer telephony integration software, cloud PBX, SIP trunking, and legacy migration tools to facilitate interconnectivity, Centrex Software Systems using compatible lines for continuous service with minimized downtime, and Session Initiation Protocol (SIP) Trunking Systems to provide IP protocol-based connectivity with PSTN networks.
We integrate third-party telecommunications APIs, cloud platforms, and enterprise systems to your existing infrastructure, driving operational efficiency and cost savings. Our integrations unify communications, data, and workflows across your organization.
We integrate flexible and robust telecom APIs from global telecommunications industry leaders to your existing business solutions to optimize workflow efficiency.
We integrate with cloud communication platforms, including Twilio integration that offer fast, simple, and scalable ways for companies to modernize business communications.
We integrate custom expense management solutions designed to help businesses manage and control their expenses and assets.
We connect Genesys, Five9 and custom solutions to your CRM and knowledge bases, enabling intelligent call routing, sentiment analysis, and 360° customer views for your agents.
Enhance customer service using CRM software with telephony integration by streamlining communication. Our CTI solutions embed click-to-call, screen pops and call analytics directly into Salesforce, Zendesk and HubSpot.
We bridge WhatsApp Business, RCS and enterprise chat apps with your support systems for secure, auditable messaging across sales, service and operations teams.
The team at Chetu consistently exceeds our expectations. They resolve issues quickly and efficiently, and their communication throughout every project phase is outstanding. It's clear they prioritize both technical excellence and customer satisfaction.
Tyler J., Director of Information Technology
Telecom software solutions are customized platforms that streamline OSS/BSS, customer billing, and network management. For example, our AI-driven tools reduce operational costs by 30% while ensuring 99.9% uptime, unlike generic ERP systems.
Yes! Our solutions include NB-IoT, network slicing, and edge computing integration. For example, we specialize in deploying scalable 5G and IoT platforms that optimize asset tracking and data security.
CTI (computer telephony integration) software integrates telephony and computer applications for enhanced call management, customer service, and operational efficiency. It streamlines communication processes, routing, and data management. Boost productivity and deliver exceptional experiences.
AI transform telecom operations through smart fraud detection (blocking threats while reducing costs), predictive maintenance (identifying network issues hours before outages), and intelligent chatbots (resolving 80% of routine customer inquiries instantly).
Implementing AI in telecom requires overcoming data complexity, legacy system integration, and talent shortages. Security and privacy remain top priorities, which is why we use zero-trust frameworks in all deployments.
Our support covers 24/7 troubleshooting, security patches, and performance tuning for OSS/BSS, billing, and network apps, all delivered by certified telecom engineers.
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Drop us a line or give us a ring with any questions on software for telecommunication. We love to hear from you and are happy to answer any questions.
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