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35% Faster Customer Response With Intelligent Salesforce Solutions and Automation

If bottlenecks, manual follow-ups, or inconsistent service are holding you back, our custom Salesforce solutions help your teams respond faster, collaborate better, and deliver frictionless customer journeys.

Salesforce-Certified Partner | 25+ Years Experience | 7,000+ Clients | 2800+ Developers

Key Takeaways:
Custom Salesforce Development That Fits Your Business — We design and integrate Salesforce around how your teams actually work, connecting sales, service, and marketing systems to eliminate silos and deliver measurable growth.
Task Automation That Drives Performance — Our Salesforce experts deploy Agentforce to handle repetitive service tasks, surface better insights, and keep data flowing across departments so leaders can make faster, more confident decisions.
Enterprise Results, Not Templates — Backed by 25 years of development experience, Chetu builds Salesforce solutions that adapt to complex industries—improving compliance, reducing manual effort, and scaling securely across global operations.
“Trusted By Leading Global brand

Transform Your Business with Custom Salesforce Solutions

As a certified Salesforce partner, we deliver custom Salesforce solutions that connect sales, service, and marketing into one intelligent platform. From seamless integrations and custom app development to implementing Salesforce AI Agents, we help businesses automate workflows and drive measurable growth faster.

See What We Can Do For You

Accelerate Growth with Our Top 4 Salesforce Solutions

Salesforce Agentforce


With Agentforce, we help you automate customer service, route cases intelligently, and resolve issues in record time, all while giving your teams the bandwidth to focus on what truly matters: meaningful customer connections.

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Salesforce Lightning


From sleek, intuitive dashboards to built-in feedback tools and recognition programs, Lightning helps you spark collaboration, boost productivity, and deliver insights that keep every department aligned.

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Salesforce Sales Cloud


We help you capture and qualify leads faster, forecast revenue with precision, and use AI-driven insights to close more deals with Sales Cloud. Turn every interaction into an opportunity for smarter selling.

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Salesforce Experience Cloud


Leverage Salesforce Experience Cloud and start enhancing end-user digital engagement by creating diverse, ecommerce channels with hyperpersonalized customer campaigns to drive sales and expand the scope of operations.

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Why Leaders Choose Chetu for Custom Software and AI Development

Chetu is a trusted global provider of AI-powered software and technology solutions. For more than 25 years, our experts have helped organizations modernize operations, enhance efficiency, and accelerate innovation. With vast industry expertise and a people-first approach, we build secure, scalable systems that bring real results and lasting impact.

All Salesforce Custom Solutions and Products At A Glance

Explore our full suite of Salesforce solutions, custom-built to optimize workflows, connect data, enhance customer engagement, and accelerate growth through AI-driven consulting, integration, and app development.

Salesforce Consulting

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Our experts assess your goals, uncover workflow gaps, and craft intelligent Salesforce strategies that streamline operations and maximize ROI.

  • Process Optimization & CRM Strategy
  • User Adoption & Training Enablement
  • Salesforce Implementation Planning
  • Workflow Automation Design
  • ROI & Performance Insights

Salesforce Visualforce

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We design custom Visualforce interfaces that simplify navigation, enhance usability, and fit seamlessly into your team’s daily workflows.

  • Dynamic Page Customization
  • Interactive Dashboards & Visual Reports
  • Intuitive Form & Data Entry Flows
  • Responsive Mobile UI Design
  • Workflow-Aligned Page Logic

Salesforce Integration

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We connect Salesforce with your ERP, marketing, and legacy systems to unify workflows, eliminate silos, and keep operations running seamlessly.

  • ERP & Accounting Integration
  • CRM & Marketing Tool Connectivity
  • Data Synchronization & Migration
  • API Integration Development
  • Real-Time Analytics & Reporting

Salesforce Support

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Beyond troubleshooting, we continuously optimize your Salesforce environment through proactive monitoring, security updates, and expert guidance to keep performance at its peak.

  • 24/7 Monitoring & Performance Tuning
  • Security & Compliance Updates
  • User Access & Permission Management
  • Ongoing System Enhancements
  • Issue Resolution & Knowledge Support

Salesforce App Development

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We build custom Salesforce apps that solve real business challenges—automating tasks, boosting collaboration, and driving faster growth through smarter, connected experiences.

  • Lead & Opportunity Tracking Tools
  • Workflow Automation Apps
  • Partner & Customer Portals
  • Analytics & Reporting Modules
  • Cross-Platform Mobile Access

Salesforce Service Cloud

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Through Salesforce Service Cloud implementation, deliver seamless, personalized support with AI-powered routing, automation, and insights that turn every interaction into long-term loyalty.

  • Intelligent Case Management
  • Omnichannel Support Workflows
  • Knowledge Base Development
  • Field Service Optimization
  • Customer Experience Analytics

Salesforce Marketing Cloud

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Engage customers with precision using AI-driven campaigns, personalized messaging, and data-backed insights that amplify reach and conversions.

  • Automated Journey Builder Campaigns
  • Personalized Messaging & Email Tools
  • Audience Segmentation
  • Cross-Channel Campaign Analytics
  • CRM-Integrated Marketing Workflows

Salesforce AppExchange

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Transform your ideas into market-ready Salesforce apps with secure, high-performance designs built for scalability and success.

  • End-to-End App Development & Packaging
  • App Security Review Preparation
  • Performance Testing & Optimization
  • Marketplace Publishing & Updates
  • Custom UI & Feature Enhancement

Salesforce Apex

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Extend your CRM’s capabilities with custom Apex logic that automates processes, enhances performance, and ensures seamless system scalability.

  • Apex Trigger & Class Creation
  • Business Logic Automation
  • API & Third-Party Integrations
  • Data Validation & Error Handling
  • Scalability & Performance Tuning

“The global Salesforce ecosystem is projected to create 9.3 million jobs and $1.6 trillion in new business revenue by 2026.” — IDC

Salesforce Einstein AI: Intelligent Workflows Powering Your CRM

Embed artificial intelligence across every layer of your CRM to predict customer needs, automate complex tasks, and transform interactions into actionable insights.

Salesforce Einstein AI: Intelligent Workflows Powering Your CRM

How Einstein AI delivers value:

  • Predictive Analytics & Forecasting: Analyze business data to predict outcomes, surface hidden patterns, and empower smarter decisions.
  • Intelligent Lead & Case Scoring: Automatically prioritize high-value opportunities and routes cases to the right resources instantly.
  • Custom AI Agents & Copilot: Build and deploy AI agents and Copilot experiences that automate tasks, handle routing, and surface instant answers in Salesforce and Slack.
  • Einstein Discovery: Uncover hidden insights and drivers to unlock patterns your teams might miss on their own.
  • Secure, Responsible AI at Scale: Implement governance, data privacy, and trusted pipelines to ensure compliance and operational reliability.

How We Get You There: Our Proven Agentic AI Accelerator for Salesforce

Our proprietary 5-Step Agentic AI Accelerator framework is designed to facilitate AI adoption, maximize ROI, and deliver intelligent experiences across sales and marketing.

Step 1
Step 2
Step 3
Step 4
Step 5

Here’s What Each Step Really Does

01. Determine Application

We clarify exactly where Agentforce will create impact, whether it’s accelerating sales cycles, improving lead routing, boosting case resolution, or enhancing customer satisfaction.

02. Design Objectives & Use Cases

We assess your Salesforce environment and connected systems (ERP, data lakes, support tools) to build an AI-ready foundation. This ensures your agents work on clean, integrated data, enabling accurate predictions and seamless automation.

03. Develop Agentforce Configuration

Using Salesforce’s native tools (Flow Orchestrator, Lightning components, prompt templates, APIs, etc.), we build custom AI agents tailored to your roles and workflows.

04. Deploy Multichannel Assistants

We roll agents out in controlled waves, inside Salesforce, on web chat, and within internal tools, pairing deployment with targeted training, role play sessions, and built-in telemetry.

05. Deliver Ongoing Optimizing & Scale

AI isn’t “set and forget.” We monitor usage, retrain models, refine prompts, and expand successful agents into new teams. Governance, alerting, and ROI dashboards ensure performance, compliance, and continuous improvement as adoption grows.

Custom Salesforce Development Services

We are a certified Salesforce partner, delivering tailored solutions to optimize CRM performance, enhance customer engagement, and drive business growth.

Custom Salesforce Development Services
  • Salesforce consulting to align business goals.
  • Salesforce integrations to connect platforms smoothly.
  • Salesforce managed services to balance tech support, proactive monitoring, and day to day management.
  • Salesforce implementation services for seamless Salesforce adoption, ensuring full protection of your critical data assets.
  • Salesforce data migration services to transfer data securely.
  • Salesforce custom app development to build workflows
  • Salesforce customization and configuration to fine-tune platforms

Industry-Specific Salesforce Solutions for Smarter, Faster Workflows

From healthcare to retail, our Salesforce experts deliver tailored CRM and AI-driven solutions that modernize operations, automate workflows, and strengthen customer connections.

Healthcare

Automate and secure patient data across care teams while optimizing billing and compliance workflows for faster, HIPAA-ready operations.

Finance

Unify client data to deliver personalized financial guidance and ensure seamless compliance across all wealth and banking processes.

Retail & eCommerce

Unify online and in-store experiences while using AI-driven personalization to boost loyalty, repeat sales, and campaign results.

Real Estate

Centralize property and tenant data for better visibility, and automate marketing campaigns to close deals faster.

Flexible Salesforce Support: Block Hours or Pay-As-You-Go

Get help on your terms. Whether you need quick fixes or ongoing enhancements, our flexible support plans keep your CRM running smoothly.

Salesforce Consulting
Integration
Automation
Data Migration
Customization
Optimization
Technical & Functional Support
User Training
Bug Fixes & Troubleshooting

Real Results: Our Salesforce Success Stories

Case Study 1
Integrated POS Systems & Analytics with Salesforce Lightning

We partnered with Wild Birds Unlimited to overhaul its legacy POS system, integrating Salesforce Lightning and advanced analytics for real-time visibility.

“The new software tools have given our WBU franchise store owners a new sense of 'empowerment' over their business at the local level, and help provide system-wide insights and analysis to the staff, plus the leadership team at the corporate level.”

— Charles Braganza, Executive Information Systems Manager

Wild Birds Unlimited logo
Case Study 2
Modernizing Vehicle Processing With Salesforce Automation

We partnered with Leadec, to replace manual yard workflows with a unified Salesforce Service Cloud platform that supports VIN scanning and railcar operations.

“Thanking you for your recent work. The quality of the work is outstanding; our users and customers are delighted. You have far surpassed all of our expectations. We’re looking forward to a long and successful partnership with Chetu!”

— Gareth Crawford, Manager of System Development

Leadec logo

Hear What Our Clients Have to Say

Testimonial

"The team has done an excellent job resolving issues quickly and providing the information we need. Their hard work and dedication truly show."

— Michael S., Occupational Medicine Specialist

Testimonial

"Working with this talented team has been a pleasure. Their expertise in coding, debugging, and delivering robust solutions made every project successful and enjoyable."

— Fareeha K., Senior Business Systems Analyst

Testimonial

"The team consistently achieves sprint goals, delivers complex coding tasks, manages deployments, supports cross-team operations, and ensures high-quality solutions with a collaborative, can-do attitude."

— Roula L., Lead Scrum Master

Let’s Drive Your CRM Success Together

Schedule a FREE 30-minute consultation to see how Salesforce and AI solutions can transform your workflows and accelerate growth.

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Frequently Asked Questions About Salesforce Consulting

Salesforce is a Customer Relationship Management (CRM), cloud-based platform that assists organizations to handle customer relationships, automate customer sales, services and marketing systems, and extract meaningful insights through analytics, integrations and CRM applications.

Custom Salesforce development enhances operational efficiency, automates processes, is scalable, and easily connected to other systems to form one, data-driven business platform.

Salesforce implementation timelines vary based on complexity, integrations, and customization needs. A basic setup can take 4–6 weeks, while enterprise implementations with custom apps, AI agents, and multi-system integrations typically take 3–6 months. We follow a phased delivery model so you start seeing value early while scaling securely over time.

Salesforce delivers strong ROI across industries that rely on customer data, workflows, and automation, such as healthcare & life sciences, financial services & insurance, retail & eCommerce, manufacturing & construction, and education & real estate.

Standard implementation is based on the inbuilt tools, whereas custom implementation is tailored to fit a given business objective by developing specific applications, workflows and reports to meet the specific business requirements.

It assists in the integration of Salesforce with other systems, automation of complicated business processes, enhancing the user experience, and meeting the requirements, which are industry-specific.

Apex, Visualforce and Lightning Web Components (LWC) are used as logic, UI and modern interface tools, respectively, with the help of APIs, SOQL, and Salesforce DX.

Yes. Custom Salesforce apps integrate seamlessly with ERP, marketing automation tools, and financial software via APIs and middleware for unified data visibility.

Salesforce Einstein provides AI features like predictions, insights, and recommendations. While Agentforce goes a step further by enabling autonomous AI agents that take action, routing cases, responding to users, triggering workflows, and operating across channels.

Backed by decades of CRM innovation, Chetu redefines what’s possible with Salesforce. Our experts architect AI-powered solutions that unify data, streamline decisions, and scale securely, helping you deliver connected customer experiences and real business outcomes.

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