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CEOemail.com Home
| Contact the Editor
| FAQ
| Hints & Tips
| Professional Use
| Press & user feedback
| Books
| Privacy | |
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Frequently Asked Questions (FAQ) about CEOemail.comQ. What is this website? A. This website is https://www.ceoemail.com - It provides email addresses for the CEOs of many companies and other organisations worldwide. You can obtain the email address of any CEO listed here by clicking on his/her name. We have lists of UK Companies, US Companies, European Companies, Asian Companies, African Companies, Australian Companies plus many governmental contacts and NGOs worldwide. You can find what you need in a list or search for a CEO email address. Q. Who can use this site? A. This site is intended for use by people wishing to contact CEOs by email. It can be used by anyone who has Internet access. Q. For what purposes can I use this site? A. We recommend contacting CEOs to escalate consumer issues which have not been resolved through the usual channels. You may also wish to contact CEOs for sales and marketing in connection with your business. For professional use of this website - any purpose not related to resolving consumer issues - you must please pay. Please do not contact CEOs about job hunting. Q. What about charity and sponsorship requests? A. Please direct charity or sponsorship requests to the Corporate Social Responsibility (CSR) department of a company, rather than the CEO. Please read our page about Emailing companies about charitable donations and sponsorship for projects. Q. Are the email addresses on this website real and do they work? A. Yes, the email addresses are real and you should receive a response from the CEO or one of her/his close staff, if it's a consumer issue. Q. How can I find what I am looking for? A. Browse the site or type what you are looking for into the search box. Just type one word of the company or organisation name. Do not use words such as "Limited", "Corp" or "Inc". Once you have found the company, please click on the name of the CEO to show her/his email address. You can search by: company name, person's name (first name then last name), postcode, company number, UK charity number. Q. I have not found the CEO I'm looking for. What can I do? A. Please contact us, including the full name of the company, what it does and its location, if you know it. We will then endeavour to find the email address for you. Q. How should I word my email to the CEO? A. Please see the Hints and Tips page. Q. Do I have to pay? A. Access to the site is free for non-business use. But there is a daily access limit to ensure fair use. For business/commercial/professional use you must please pay. Q. Can I use this information for professional purposes? A. If you are using this information for professional purposes, please be aware that we require payment. "Professional" use means that you, or your organisation, would expect to gain financially or benefit in other ways from the contact you are making. This includes activities such as sales, marketing, commercial research, academic use, job hunting or requesting internships. Your payment helps to support ongoing research, as well as the hosting and maintenance of the website. Q. How does the payment system work? A. You can buy 10, 20 or 50 credits at a cost of one pound per credit. You can then use them to view the email addresses in which you are interested, at one credit for each email address viewed. We also sell lists of email addresses for the FTSE 100, FTSE 250 and NYSE 100 companies. Q. I am not using the website for business and I urgently need another email address today. What can I do? A. Please contact us, including full details of your enquiry. Q. What must I not do? A. You must not write to CEOs asking for money, sponsorship or a job. You must not use this website for illegal purposes, such as spamming or phishing. You must not copy information from this website for use on any other website. You must not use any kind of "scraping" or "robot" software on this website. You must not use VPN or anonymous proxy systems to access this website nor use multiple internet connections to attempt to bypass our "fair use" system. We will deny access to anyone abusing our website. Q. Can I use this website for job hunting or requesting internships? For job enquiries please see our UK HR Contacts or European HR Contacts or US HR Contacts or African HR Contacts pages. Please do not email the CEO about jobs - it is not his/her role to recruit new employees. Q. Why email the CEO? A. The CEO is the Chief Executive Officer of the organisation. She/he is ultimately responsible for the day-to-day running of the organisation and the people who comprise it. He/she can make a difference by making decisions that others, in customer services, often cannot make because they are not empowered to do so. She/he also knows the best person to whom issues should be delegated, if necessary. The key is to establish who is the most senior person within the organisation who has executive power: The power to execute actions and to ensure that they are correctly performed. These are the people who can make a difference to your consumer issue. A direct approach to the CEO, when necessary, can bypass "customer service" and the unwieldy procedures and processes that prevent your issue from being dealt with effectively. It is worth remembering that top person in an organisation may have a title other than Chief Executive Officer, depending on the type of organisation and its geographical location. Q. What titles might be used? A. Here are some of the titles that might be used for the Chief Executive function:
Q. Who are the people who report directly to the CEO? A. This depends upon the structure of the company but they will often include one or more of the following:
Q. Can you help me to find the email address for someone who is not a CEO? A. It may be possible, as long as they are associated with an organisation of some kind. Please contact us. We will then endeavour to find the email address for you. Q. I have written to the CEO but not yet received a reply. What can I do? A. Send a copy of the email again, with the same subject, followed by " - reply requested" and a note asking the CEO to reply. Q. What has been the reaction to the site? A. You can read some of the comments from users and from the press. Q. How is the website funded? A. The website is funded through a combination of donations, paid subscriptions and Pay Per Click (PPC) advertising. Q. Can I contact you with an idea to improve the site? A. We welcome all constructive input about the site and its contents. Please contact us for further information. Q. Does this site use cookies? A. Yes, this site uses cookies for operational purposes. Q. My details are listed on CEOemail.com. Where can I find further information in respect of your data processing practices? A. You can find further information about the way in which we obtain and process data on this page. Please address any questions, comments and requests regarding our data processing practices to the website editor, Marcus Williamson, using the email address privacy@connectotel.com Q. Who is the company running the site? A. The site is run by Connectotel Ltd (Company number 03188992), a British company founded in 1996. Q. Who is the Editor? A. The Editor of this site is Marcus Williamson. Q. Whom can I contact if I have further questions? A. Please contact us for further information. |
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