Last updated: 01/09/2025
Introduction
WPCreatix (“us”, “we”, or “our”) operates https://wpcreatix.com (the “Service”). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our website, products, and services, as well as the choices you have associated with that data.
Information Collection and Use
We collect different types of information to provide and improve our Service, deliver customer support, and enhance your overall experience with our products.
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Business name
- Address, State, Province, ZIP/Postal code, City
Usage Data
We may collect information on how the Service is accessed and used. This Usage Data may include information such as your IP address, browser type, browser version, the pages you visit, time and date of your visit, time spent on pages, device identifiers, and diagnostic data.
Information from Direct Contact
If you contact us directly, we may collect your name, email address, phone number, and the contents of your message or attachments.
How We Use Your Information
We use the collected information for purposes including to:
- Provide, operate, and maintain our website and services
- Improve, personalize, and expand our offerings
- Understand and analyze usage trends
- Develop new features and products
- Communicate with you (support, updates, marketing)
- Process payments and manage licenses
- Send promotional or transactional emails
- Detect, prevent, and resolve fraud or security issues
Third-Party Services
We may use trusted third-party services to operate and support our Service:
- Google Analytics – To analyze website traffic and usage. Google Privacy Policy
- Freemius – To manage plugin licensing, subscriptions, and payments. Freemius Privacy Policy
- Stripe & PayPal – To process secure online payments. Stripe Privacy Policy | PayPal Privacy Policy
- Facebook Pixel – To measure ad campaign effectiveness and deliver targeted ads. Facebook Data Policy
Disclosure of Data
We may share information with service providers, business partners, or contractors who perform services on our behalf, such as payment processing, website hosting, or analytics.
Security of Data
We take the protection of your data seriously. While we employ industry-standard practices to secure your personal information, no transmission over the internet or storage method can be guaranteed 100% secure.
Your Rights
You have the right to:
- Request access to your personal information
- Correct inaccurate data
- Request deletion of your data
- Limit or object to the processing of your data
We will respond to your request within one month. Please contact us if you wish to exercise these rights.
Children’s Information
WPCreatix does not knowingly collect personal data from children under 13. If you believe your child has provided personal information, please contact us immediately.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Updates will take effect immediately upon being posted on this page. In the event of significant changes, we will provide notice on our website.
Contact Us
If you have questions about this Privacy Policy, you can contact us:
📧 Email: [email protected]