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Viewing 15 replies - 1 through 15 (of 86 total)
  • Thread Starter meatface888

    (@meatface888)

    Yes if I uncheck the Enable Optimized Checkout Suite the label shows as Credit/Debit Card which makes a lot more sense then saying Stripe. Thanks for your help

    Thread Starter meatface888

    (@meatface888)

    I remember this use to say Credit Card and I don’t know when this was changed or which update changed this. Under Payments > Stripe > Manage I think there use to be a place you can change the title but that option is no longer there.

    System Status Report
    https://pastebin.com/7pymyQqP

    Thread Starter meatface888

    (@meatface888)

    Are there any updates to this problem?

    Thread Starter meatface888

    (@meatface888)

    I can’t deactivate it just yet. We are investigating issues with this plugin right now. I can try that after the issues have been fixed.

    Thread Starter meatface888

    (@meatface888)

    I’ve let it run a few days now but don’t see any errors related to the wc_get_related_products error.

    https://pastebin.com/?id=3461755

    In WooCommerce I am still seeing the error though like the one from today.

    2025-10-20T00:45:12+00:00 ERROR Invalid limit type passed to wc_get_related_products. Expected integer, got string with value: “4”

    The log is filled with codesigner errors though, so I have a ticket open with them to investigate.

    Thread Starter meatface888

    (@meatface888)

    I tried opening different pages, going to product listings, cart, page, checkout page, and placing an order. Each time I went to another page I refreshed the logs and there were no new logs appearing.

    I did this on the staging site and thought maybe not everything is running on there since it’s a staging site so I tried on the production and same results.

    Where do I activate WP_DEBUG and WP_DEBUG_LOG?

    Maybe I can run this for a day and see if I can see where it is happening.

    Thread Starter meatface888

    (@meatface888)

    How do I trigger this so I can see more errors? I’m not sure the plugin I deactivated is the one if the erros aren’t being triggered

    Thread Starter meatface888

    (@meatface888)

    These files I have checked and was not able to find “wc_get_related_products”. I did a search for the file names in the folder “public_html” and searched inside the files for “wc_get_related_products”.

    single-product.php
    /public_html/wp-content/plugins/codesigner-pro/views/templates/single-product.php
    /public_html/wp-content/plugins/woocommerce/templates/content-single-product.php
    /public_html/wp-content/plugins/woocommerce/templates/single-product.php

    single-product.php
    /public_html/wp-content/plugins/codesigner-pro/views/templates/single-product.php
    /public_html/wp-content/plugins/woocommerce/templates/single-product.php
    Also checked:
    /public_html/wp-content/plugins/woocommerce/templates/content-single-product.php

    related.php
    /public_html/wp-content/plugins/woocommerce/templates/single-product/related.php

    astra/inc does not contain a folder “Woocommerce”

    Thread Starter meatface888

    (@meatface888)

    I do run plugins like Elementor, CoDesigner, FOX – Currencey Switcher, Hide Shipping Metheod for Woocommerce, Kadence Woocommerce Email Designer, Ultimate Addons for Elementor Lite, WPC Product Bundles for Woocommerrce. Are these considered custom plugins?

    Thread Starter meatface888

    (@meatface888)

    I’m not seeing the errors on the live site. I only see these in the logs under WooCommerce > Status > Logs and search for “errors”.

    I use custom code in Public_html > wp-content > plugins > Woolementor > widgets > Cart-items > cart-items.php

    line number 1844
    Replace this line:

    echo wp_kses( $thumbnail, $allowed_html );

    with:

    echo $thumbnail;

    and also in public_html > wp-content > themes > astra > functions.php

    //This is to fix currency from being converted twice on USD checkouts.

    add_filter(‘woosb_item_price_before_set’, function ($_price, $cart_item) {
    if (class_exists(‘WOOCS’)) {
    global $WOOCS;
    if ($WOOCS->is_multiple_allowed AND $_price) {
    $currrent = $WOOCS->current_currency;
    if ($currrent != $WOOCS->default_currency) {
    $currencies = $WOOCS->get_currencies();
    $rate = $currencies[$currrent][‘rate’];
    $_price = $_price / $rate;
    }
    }
    }

    return $_price;

    }, 10, 2);

    Do all the places above you want me to check still apply?

    Thread Starter meatface888

    (@meatface888)

    ok thanks. I will reach out to their team.

    Thread Starter meatface888

    (@meatface888)

    I went through the Get Support link and clicked on the Get in Touch link at the bottom of the page. It said if no one replies to me in a few minutes they will email me but no one emailed me at all. I can’t find anywhere on the site to open a ticket.

    Thread Starter meatface888

    (@meatface888)

    I tried to open a ticket on the woocommerce.com site but not really sure where to do this. I tried to contact support and ithe site was asking me to connect my store even though it appeared to be connected. I tried deleting the connection and redoing it to see if I could get it unstuck but it never gets past the subscription part. Just keeps taking me back to the start and asks me for my URL again.

    I went back into the chat and opened a chat by manually entering the website to fix the subscription issue. I have not had a response yet.

    Thread Starter meatface888

    (@meatface888)

    Sorry I don’t know how to work inside DB’s or understand how to run snippets.

    The problems look very similar on both Production site and Staging site. They both constantly run “Import Historical Data” indefinitely which drives up the CPU usage dramatically and they are all completing under scheduled actions under complete. Both sites run wc-admin_import_orders about 90,000 every 30 min.

    Also on both sites, every time I stop the “Import Historical Data” it auto starts again.

    Thread Starter meatface888

    (@meatface888)

    1. The pending fills instantly after I delete anything in there.
    2. I think you mean under Analytics -> Settings -> “Import historical data”. Status says: Initializing with wheel spinning. Doesn’t change. It use to show items importing here. Still the same after I refresh the page. The bars are not moving and says “0 of 417” imported. After I stop it from importing, the “Delete previously imported data” button does not show up a message appears below “There was a problem rebuilding your report data” but if I refresh the page the status shows initializing with a wheel spinning. It seems to be auto starting right after I click the stop. When I check the Scheduled Actions page, I see “wc-admin_import_orders” in pending, and they are appearing in complete, which grows by about 20 every second. When I click stop importing and just refresh the page the status also shows initializing.

      I remember in the past the import bar would look like it’s filling up, and when I click stop, there is a button that says “Delete previously imported data”. It could be the cpu usage is too high and it’s not updating properly. I have tried to press the delete import data but I think it starts importing again before anything gets deleted.
    • This reply was modified 10 months, 2 weeks ago by meatface888.
Viewing 15 replies - 1 through 15 (of 86 total)