Problems with registration

  • mlight56

    (@mlight56)


    1 year, 1 month ago

    Hi folks,

    I did play with LiteSpeed Cache plugin before all of this started. Now when you go to sublimatorwarrior_ca/my-account/ with a phone and try to register the page just sits there for a while and then I get the message “THIS PAGE ISN’T WORKING”, “sublimatorwarrior.ca didn’t send any data”, ERR_EMPTY_RESPONSE. I deactivated the LiteSpeed Cache plugin after all this started to see if that would help resolve the problem but apparently it did not!

    I tried checking with my server support team and this is what I got from them …

    “my sitesupport

    21 hrs ago

    Hi,

    We checked but did not find any issue from our server end. In this case, you will need to get in touch with the WooCommerce support team and ask them for further details as that will certainly help.”

    • This topic was modified 1 year, 1 month ago by mlight56. Reason: It seemed to tagged as spam!
    • This topic was modified 1 year, 1 month ago by mlight56.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Zee

    (@doublezed2)

    1 year, 1 month ago

    Hello mlight56,

    Thank you for contacting Storefront theme support.

    I understand you are facing an issue at the My account page when trying to register.

    I noticed you have already posted this issue at the WooCommerce forum and already made some progress.

    Please note that Storefront does not have any code that interacts with the Registration feature. Therefore, it would be best to continue troubleshooting over at WooCommerce forum.

    I appreciate your cooperation. 🙂

    Best regards.

Viewing 1 replies (of 1 total)

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