Client Gateway – Ventus Software – Enterprise Software for Contractors & Specialty Service Contractors

VMS CUSTOMER PORTAL

Built to meet the needs of your Service & Construction business.

Welcome to the VMS Customer Portal!

The VMS Customer Portal is dedicated to you, our valued customer. Whether you are a GUI customer pulling product updates or a customer of any of products just wanting to view your software support cases/work orders, this area is devoted to support you with transparency and support related tools.

* **Ventus updates are delivered automatically, but if you need updates for our GUI or TXT products, please click VMS GUI Product Updates link below.

Our values

Integrity

We do the right thing, even when no one’s watching-building trust through transparency and ethical practices.

Innovation

We relentlessly pursue smarter solutions-harnessing technology to drive efficiency and growth for our clients.

Collaboration

We partner closely with you-listening, co-creating, and delivering with a shared vision for success.

Expertise

We bring deep industry knowledge-from accounting and job costing to service management and distribution.

Reliability

We stand by our word-ensuring our software and support are there when you need them most.

Customer Focus

Your success is our mission-every update, every call, every line of code is engineered around your needs.

Leadership

Our partnerships with industry-leading associations are a reflection of our commitment to serve our designated markets, to stay up to date with current business challenges, and to develop innovative solutions that allow industry members to meet their goals.

ACCA, PHCC, & PEI

ACCA

Air Conditioning Contractors of America

PHCC

Plumbing-Heating-Cooling Contractors

PEI

Petroleum Equipment Institute

VMS CUSTOMER PORTAL

Welcome to the VMS Customer Portal!

Our values

Leadership

Scott GriffiePresident

Matt SnyderVP of Sales & Marketing

Casey PattersonDevelopment Manager

Kymmie BergeronClient Experience Manager

Kevin WhiteTechnical Support Manager

Ray HoyleImplementation Manager

Linda KennedySenior Customer Support and Implementation Analyst

Binh VoSenior Developer

Roxann HarrodSenior Customer Support and Implementation Analyst

Bridget KellyAccount Relationship Manager

Shadi HamadehCustomer Support and Implementation Analyst

Sonja ShawSenior Customer Support and Implementation Analyst

Michael MoralesDeveloper

Lori WilsonSenior Customer Support and implementation Analyst

Halston SmithTechnical Support Analyst

Scarlett ToyamaSenior QA Analyst

Dustin GriffieDeveloper

ACCA, PHCC, & PEI

ACCA

PHCC

PEI