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Yes. You may apply directly yourself through the VA, or you may work with a VSO to assist you with your claim at no cost.

VBG has helped more than 55,000 Veterans file their VA disability claims since 2015. More than 70% of Veterans who work with VBG have either tried the free options or tried on their own. Despite those efforts, 9 out of 10 Veterans who use VBG’s services receive an increase in their rating. More than 450,000 Veterans receive the wrong disability rating from the VA, and VBG was created specifically to correct those errors. Let our independent provider network, case managers and claims team take the confusion out of the equation to make sure you file your claim correctly the first time.

VBG is not a law firm, and our staff who help Veterans compile medical evidence and file their disability claims are not attorneys.

In order to provide you with the highest level of customer service and ensure the availability of our trained staff, appointments are strongly recommended, but VBG does accommodate walk-ins. You can visit us at our locations in San Diego or Las Vegas.

VBG doesn’t charge any upfront fees. If you receive a favorable decision from the VA, there will be a one-time fee assessed as outlined in the terms of our client service agreement. Veterans are not charged if they don’t receive an increase in their VA disability compensation benefits.

The fee is due in full upon notification from the VA of a favorable decision or, at the company’s sole discretion, the company may offer a payment plan that allows the client to make installment payments.

The average timeframe typically ranges between 8 to 10 months. Veterans should note that the VA’s caseload fluctuates, which may lengthen the wait time. This, of course, is outside of VBG’s control. See the VA’s current turnaround time.

Submitting an ITF form to the VA officially notifies the VA of your intent to file a disability claim. Once the VA receives your ITF, you have one year to submit a VA disability claim. If you receive a favorable decision, the VA may pay the Veteran from the date that the ITF was filed as opposed to the date the VA received the disability claim. A Veteran’s backpay or lack thereof has no effect on company fees or when it’s due.

The VA uses a complex formula (Descending Efficiency Scale) to calculate a Veteran’s overall disability rating. This takes into account the severity of each service-connected disability, as well as how those disabilities interact with one another.

VBG offers its services to U.S. residents, except those living in Colorado, Maine, New Jersey, New York and Utah. VBG does not offer services to residents of U.S. territories or other countries at this time.

It’s crucial to have our team review your active-duty medical records to determine which of the Veteran’s disabilities are underrated or should be service connected. A private practitioner’s comprehensive review will also satisfy the VA’s requirement that the Veteran file an accurate claim. The more comprehensive the evidence, the more likely the Veteran will receive an accurate and favorable decision from the VA.

This can take up to 6 months, sometimes longer. You only need your active-duty medical records to establish service connection. Veterans do not need their medical records to obtain an increase for a disability that has already been deemed service connected.

No. It is against VBG policy for any employee to ask for or use any of your personal login information, including your username or password. If an employee requests this of you or uses your login information, please report it immediately.

No. VBG only provides guidance on initial claims. If you need representation before the BVA, you can contact a VSO or attorney. Visit the VA website for a list of resources.

VBG is not accredited, nor are our case managers accredited agents or attorneys. Nonetheless, VBG is committed to ethical business practices and is platinum certified by the National Association for Veteran Rights. VBG’s proprietary business model is effective, as evidenced by its 10 years of providing outstanding results to more than 55,000 Veterans.