UX Mining

Open your next study with a checklist, not a blank page. In UX Mining you set goals, pick methods, and launch in minutes. Create tasks with clear success criteria, choose web or mobile targets, attach consent language, and schedule participants in a built-in video room—no third‑party links needed. Add screen capture, mic, and camera requirements up front, then preview the flow with an internal pilot. If recruiting is handled elsewhere, just import your panel and send one‑click invites that auto-handle time zones and reminders.

Moderated sessions feel like a control room. Start the call, share a prototype or live site, and watch the participant’s screen with crisp audio. Tag moments while you talk, drop timestamps, and mark issues by severity on the fly. Observers can join silently, post backchannel notes, and clip highlights in real time. Every call is recorded with transcript, captions, and instant rewind so you can jump to key quotes without scrubbing. Task timers, click trails, and system data reduce guesswork, and built‑in quality checks flag freezes, device switches, or flaky connections before they derail your session.

When you need scale, switch to guided, unmoderated runs. Upload Figma or code prototypes, set branching logic, and collect path data, taps, and scroll depth at volume. Heatmaps reveal where attention clusters; journey maps assemble funnels across tasks so you can spot drop‑offs fast. Test native apps with the mobile SDK to capture gestures, orientation changes, and crashes alongside screen video. Iterate motion and micro‑interactions by attaching animation variants and asking users to compare—then roll those learnings straight into your design system. For websites, drop the snippet and track behavior continuously on target pages while protecting sensitive fields.

Analysis is where UX Mining saves hours. Auto-transcripts, sentiment cues, and de‑duplication turn raw footage into structured findings. Generate a shareable report with charts, clips, and evidence-backed recommendations in a few clicks, or export data to CSV for deeper modeling. Ship highlight reels to Slack, file issues to Jira with timecodes, and paste polished insights into Notion or Confluence for stakeholder readouts. Use templates for checkout, onboarding, or content comprehension to keep teams aligned sprint to sprint. Permissions, PII masking, and audit logs keep compliance tight so you can collaborate safely across research, design, engineering, and marketing without friction.