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About Us
In the bustling world of hospitality, our journey began with a simple question: “Why is there no exciting and easy-to-adopt solution tackling upselling in hotels?”
That query sparked the founding of UpsellGuru by three passionate individuals, each with deep roots in hotel operations and technology.
Our Founders Karl Schmidtner, Matteo Galli and Hans Schmidtner 2017 after the incorporation of the company
With no external funding, but fueled by sheer determination to innovate and transform the industry, our founders embarked on creating the first bidding system tailored specifically for the hotel sector. It was a bold move, driven by the belief that there had to be a better way for hotels to maximize revenue and enhance guest experiences through upselling.
As word spread and the demand grew, we quickly gained traction, expanding from a handful of properties to hundreds of hotels.
It became evident that we had struck upon a genuine pain point for hoteliers—one they were eager to address. This realization fueled our commitment to refining our solutions and partnering closely with hotels worldwide to continually evolve and meet their needs.
From those early days to our present standing, our journey remains rooted in innovation, collaboration, and a relentless pursuit of empowering hotels to achieve greater success through smart upselling strategies.
Today, UpsellGuru has evolved into a comprehensive upselling solution that enhances every stage of the guest journey. Beyond being a technology provider, we empower hoteliers with Upselling Training and Consulting services, ensuring they maximize their potential at every touchpoint.
With a presence in over 1,000 hotels across 50 countries, our impact spans the globe, helping hotels drive revenue, improve profitability, and elevate the guest experience.
Our mission remains clear and unwavering: to be the undisputed hospitality upsell solution. We are dedicated to optimizing the guest journey while delivering measurable results for hotels—ensuring they succeed in an ever-changing industry. At UpsellGuru, we don’t just build tools; we help shape better guest experiences and more profitable hotel operations.
Today, UpsellGuru has evolved into a comprehensive upselling solution that enhances every stage of the guest journey. Beyond being a technology provider, we empower hoteliers with Upselling Training and Consulting services, ensuring they maximize their potential at every touchpoint.
With a presence in over 1,000 hotels across 50 countries, our impact spans the globe, helping hotels drive revenue, improve profitability, and elevate the guest experience.
Our mission remains clear and unwavering: to be the undisputed hospitality upsell solution. We are dedicated to optimizing the guest journey while delivering measurable results for hotels—ensuring they succeed in an ever-changing industry. At UpsellGuru, we don’t just build tools; we help shape better guest experiences and more profitable hotel operations.
Get set up and unlock your upselling potential today.