About Universal Assistance
Born 40 years ago, our company has been providing comprehensive assistance services to travelers ever since. Our global operations serve customers across five continents through our 24/365 multilingual call centers...
Born 40 years ago, our company has been providing comprehensive assistance services to travelers ever since. Our global operations serve customers across five continents through our 24/365 multilingual call centers located across the world. Starting March 2018, Universal Assistance is part of Cover-More Group, the travel assistance and travel insurance division of Zurich Insurance Group.
In the event of a health mishap, legal problem, loss of luggage, passport or documents, a simple phone call sets into motion the most state-of-the-art assistance system.
Previous Versions
Here you can find the changelog of Universal Assistance since it was posted on our website on 2016-12-31 19:33:08.
The latest version is 7.5.1 and it was updated on 2026-06-11 22:13:27. See below the changes in each version.
Universal Assistance version 7.5.1
Updated At: 2026-05-12
Changes: Your travel assistance app is now even more complete.
We’ve improved the app and fixed a few bugs.
Update the app and enjoy a better experience with UA.
Universal Assistance version 7.3.0
Updated At: 2026-03-04
Changes: Your travel assistance app is now even more complete.
We’ve improved the app and fixed a few bugs.
Update the app and enjoy a better experience with UA. ✈️
Universal Assistance version 7.2.0
Updated At: 2025-12-12
Changes: Your travel assistance app is now even more complete.
We keep improving so your experience gets simpler every time.
Update the app and enjoy a better experience with UA. ✈️
Universal Assistance version 7.1.0
Updated At: 2025-11-18
Changes: Your travel assistance app is now even more complete.
You can now manage your baggage inquiries right from the app. We keep improving so your experience gets simpler every time.
Update the app and enjoy a better experience with UA. ✈️
Universal Assistance version 7.0.0
Updated At: 2025-09-19
Changes: Your travel assistance app is now even more complete.
We keep improving to make your experience simpler every time.
Update and enjoy a better experience with UA!
Universal Assistance version 6.8.10
Updated At: 2025-06-24
Changes: We’ve improved our app and fixed some bugs.
Update and enjoy a better experience with UA!
Universal Assistance version 6.8.0
Updated At: 2025-04-01
Changes: We have renewed our App to bring you the latest in technology: now you can get useful recommendations for your trip using artificial intelligence with ChatGPT.
Wherever you go, we will be close: request your medical assistance 100% online by answering our triage or call us by Wi-Fi.
This release includes:
- Travel Tips powered by ChatGPT
- Mobile medical self-assistance
- Mobile credential + QR code
- Medical Telecare
- Wi-Fi Call
- VIP Delay
- Reimbursements
- Useful tools.
Universal Assistance version 4.9.5
Updated At: 2023-06-07
Changes: We have renewed our App to bring you the latest in technology: now you can get useful recommendations for your trip using artificial intelligence with ChatGPT.
Wherever you go, we will be close: request your medical assistance 100% online by answering our triage or call us by Wi-Fi.
This release includes:
- Travel Tips with ChatGPT
- Mobile medical self-assistance
- Mobile credential + QR code
- Medical Telecare
- Wi-Fi Call
- VIP Delay
- Reimbursements
- Useful tools.
Universal Assistance version 4.8.0
Updated At: 2023-04-17
Changes: Renovamos nuestra App para brindarte más seguridad. A donde vayas, estaremos cerca: solicita tu asistencia médica 100% online respondiendo nuestro triage o llámanos por Wi-Fi.
Esta versión incluye:
- Credencial mobile + código QR
- Autogestión médica
- Wi-Fi Call
- iCovid
- VIP Delay
- Chat
- Teleasistencia
- Reintegros
- Herramientas útiles
Universal Assistance version 4.7.0
Updated At: 2023-03-21
Changes: We continue to innovate in your wellness. Wherever you go, we will be close: request your medical assistance 100% online by answering our triage or call us by Wi-Fi.
This release includes:
- Mobile credential + QR code
- Mobile medical self-assistance
- Wi-Fi Call
- iCovid
- VIP Delay
- Medical telecare
- Reimbursements
- Useful tools.
Disclaimer
Official Google Play Link
We do not host Universal Assistance on our servers. We did not scan it for viruses, adware, spyware or other type of malware. This app is hosted by Google and passed their terms and conditions to be listed there. We recommend caution when installing it.
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