About SupportCenter Plus
ManageEngine SupportCenter Plus iPhone app lets your support representatives access and resolve requests from any place, anytime. This app reduces the response and resolution time dramatically, increasing the efficiency...
ManageEngine SupportCenter Plus iPhone app lets your support representatives access and resolve requests from any place, anytime. This app reduces the response and resolution time dramatically, increasing the efficiency of your help desk team. The app, designed particularly for iPhone, gives you better user experience. App features: * Filter requests based on criteria such as unassigned, pending, open etc.
* View, create, edit and delete requests.
* Perform actions (assign, close, reply, forward) for requests.
* Time entry and resolutions can be added/modified for each request. * Speech Recognition powered by Nuance. Languages Supported: English, Spanish, German, French, Portuguese, Swedish, Russian, Danish, Italian, Dutch, Brazilian Portuguese, Polish, Norwegian, Korean
Version History This update from Apple will improve the functionality of this app. No new features are included. 1. Truncation of description in Request Detail view has been fixed. 2. Minor bug fixes. 1.6.1 08/14/2018 In this update we have addressed the new general data protection regulation(GDPR) established for the European Union and have improved the overall application and data security to protect your privacy. 1.6 05/28/2018 1. Support for AD login (from server build 8105). 2. Minor bug fixes. 1.4.1 02/07/2018 Bug fix. 1.4 06/19/2015 1. New roles for technicians. 2. Bug fixes. 1.3 04/17/2015 Bug Fixes 1.2 11/12/2013 * iOS 5 support * Reply / forward for each Conversation * Supports custom fields in request * This app is compatible with server version 7917. * Bug fixes and improvements 1.1 04/08/2013 Bug Fixes. 1.0 06/13/2012 1.0 05/23/2012
Previous Versions
Here you can find the changelog of SupportCenter Plus since it was posted on our website on 2023-09-06 18:36:05.
The latest version is 1.6.1 and it was updated on 2026-06-24 08:36:03. See below the changes in each version.
SupportCenter Plus version 1.6.1
Updated At: 2026-06-03
Changes: Version History This update from Apple will improve the functionality of this app. No new features are included.
1. Truncation of description in Request Detail view has been fixed.
2. Minor bug fixes. 1.6.1 08/14/2018 In this update we have addressed the new general data protection regulation(GDPR) established for the European Union and have improved the overall application and data security to protect your privacy. 1.6 05/28/2018 1. Support for AD login (from server build 8105).
2. Minor bug fixes. 1.4.1 02/07/2018 Bug fix. 1.4 06/19/2015 1. New roles for technicians.
2. Bug fixes. 1.3 04/17/2015 Bug Fixes 1.2 11/12/2013 * iOS 5 support
* Reply / forward for each Conversation
* Supports custom fields in request
* This app is compatible with server version 7917.
* Bug fixes and improvements 1.1 04/08/2013 Bug Fixes. 1.0 06/13/2012 1.0 05/23/2012
SupportCenter Plus version 1.6.1
Updated At: 2018-08-14
Changes: Aug 14, 2018
Version 1.6.1
This app has been updated by Apple to display the Apple Watch app icon.
1. Truncation of description in Request Detail view has been fixed.
2. Minor bug fixes.
SupportCenter Plus version 1.6.1
Updated At: 2018-08-14
Changes: This app has been updated by Apple to display the Apple Watch app icon.
1. Truncation of description in Request Detail view has been fixed.
2. Minor bug fixes.
Disclaimer
Official App Store Link
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