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Tuesday, February 23rd, 2010
9:43 am - JavaScript file stalling

aveleh
Is anyone here having problems with error messages about a script [http://l-stat.livejournal.com/js/pagestats/dRev.js:1 I think] not loading on LiveJournal? It's been occuring for me, where Firefox pops up a window asking me if I want to stop or continue the script, and we have a number of requests filed for it, but we need help with reproducing the conditions.

So, please comment with the following:

(1) If this is a problem you are experiencing.
(2) A couple of pages that you've noticed this problem on.
(3) If there are any pages you haven't noticed this problem on.
(4) Your IP address - http://www.whatismyip.com
(5) Your User Agent string - http://whatismyip.com/tools/user-agent-info.asp

bonus: a traceroute to l-stat.livejournal.com

(7 observations | observe)

Sunday, February 1st, 2009
1:42 pm

tinyjo
[Error: Invalid poll ID 1341444]

(7 observations | observe)

Saturday, September 27th, 2008
5:22 pm - Calling anyone with an SB

tinyjo
OK, I'm trying to isolate the error conditions for this request before I call it a bug. If you have a moment, please can you visit http://pics.livejournal.com/jewishconvert/pic/0004xae2, copy it into your own ScrapBook and then try to use SB's turn into a userpic feature to make a userpic. Please comment back and let me know if it works or not and your op system/browser combo either way - thanks!

In relation to this request if anyone's interested: http://www.livejournal.com/support/see_request.bml?id=916820

(3 observations | observe)

Monday, February 18th, 2008
2:36 pm - Unable to deselect email subscriptions?

afuna
Hi, I was looking at the Manage Subscriptions page of some of my other accounts, and noticed that in all except my main account, I couldn't select/deselect the email column.

The only commonality I could see was that all my other accounts are non-paid. But I'm not sure that this would be the cause, especially since there have been no reports of this on the board...so I'm trying to gather more data. Anyone want to test?

All you need to do is:
1. Log in to chose account
2. Go to Manage Subscriptions: http://www.livejournal.com/manage/subscriptions/
3. Note whether you can select/deselect anything in the email column
4. rinse lather repeat 1-3
5. List the account names you tried each on with the results (also include account status [paid, basic, plus], or if you see anything that the accounts with each behavior have in common...)

Update:

Oops! They're disabled because my test accounts are not validated. It's even in the FAQ. *silly* Thank you for testing, lied_ohne_worte <3

(7 observations | observe)

Monday, November 26th, 2007
8:40 pm

tinyjo
Can anyone using Firefox on Mac OSX reproduce the bug in these requests? Thanks!

http://www.livejournal.com/support/see_request.bml?id=820175
http://www.livejournal.com/support/see_request.bml?id=819749

(2 observations | observe)

Friday, November 2nd, 2007
9:28 am

tinyjo
Is there anyone here who

(a) has renamed with no redirect from old to new username
(b) had a Scrapbook before renaming
(c) can confirm that they noticed the Scrapbook redirect bug (so their old Scrapbook still redirected even though it shouldn't have) before their old name was purged
edit Forgot to include this one! (d) has now had their old name purged

Thanks!

(4 observations | observe)

Friday, April 6th, 2007
8:28 am - Call for help from Australia

the_cynic
If you're in Australia and have a Plus/Paid/Perm account, Mobile needs your help.

Look at this request. Please try to make a Voice Post of over a minute and see if the error is reproducible.

Thanks and bunnehs.

(5 observations | observe)

Thursday, March 29th, 2007
2:43 pm - Linux + Thunderbird

opal1159
Does anyone have access to Thunderbird on a Linux box? Could you check to see if digest auth works for viewing protected entries (that you would normally have access to) in feeds. http://www.livejournal.com/support/faqbrowse.bml?faqid=149&view=full has the info on using ?auth=digest or &auth=digest but it's basically like all the other usual parameters. Thanks!

(2 observations | observe)

Wednesday, February 21st, 2007
3:49 pm - Vista

tinyjo
Does anyone have access to Windows Vista? If so, can you have a go with the XP Publishing Wizard for Scrapbook and let us know if it works?

(4 observations | observe)

Tuesday, January 30th, 2007
5:28 pm

tinyjo
Me again! Can people try uploading the video the user has helpfully provided in their last comment on http://www.livejournal.com/support/see_request.bml?id=690615 to their SBs and comment back with browser/results info please? Also, if you were sucessful, a link to the video in your SB. Thanks a million!

Oh, another thought. If you have any kind of video editing software on your computer, I'd be interested to know if you can find anything unusual about the video file - thanks!

(1 observation | observe)

Tuesday, January 23rd, 2007
9:06 am

tinyjo
Does anyone have IE5.5? If so, can you try uploading an MPG video for me? Also, if you've uploaded one sucessfully recently, comment and tell me what browser you used? Awesome - thanks, guys.

(1 observation | observe)

Thursday, January 18th, 2007
4:59 pm - Scrapbook uploading test

tinyjo
Please can people go to http://pics.livejournal.com/manage/upload and select "Choose Gallery" in the gallery selection and comment back with (a) the result and (b) their op system/browser combo. So far it seems that IE6 and IE7 are superimposing the list of galleries over the existing page in an un-readable/usable way. Thanks, folks!

(7 observations | observe)

Saturday, December 2nd, 2006
10:07 pm - bloggish bug

magic_beans
We have some requests in Styles at the moment about shrinking userpics in Bloggish that no-one can reproduce.

These users say occasionally the icons on their friends page and recent entries page shrink to around 1/4 of the original size. But it would be a lot easier for us to try and troubleshoot if we had a screenshot of what's going on, or some possible ideas of what has to be done to force this to happen.

One user says they don't get it using IE 7 or Firefox 2, but do get it in IE 6. I can't reproduce in Firefox 1.5 on top of that. So, if anyone hasn't upgraded to IE 7 and has a couple of minutes to spare, could you try refreshing the users' journals from either request 1, request 2, or request 3 and see if you can catch this and get a screenshot for us?

Thanks!

(2 observations | observe)

Thursday, October 26th, 2006
4:38 pm

tinyjo
Can anyone with Opera for Mac please try to reproduce the problem with the Annotate page described here and leave an IC (or screened if you're not able to IC) with the results. Thanks :)

(1 observation | observe)

Tuesday, October 3rd, 2006
8:58 pm

tinyjo
If you've used the xp publishing wizard for Scrapbook, can you comment here and tell me the following:

(a) did it work? If not, what was the error?
(b) are you using XP pro or XP home? What service packs etc?
(c) do you have IIS installed (you'll find it under administrative tools if you have)

Thanks in advance!

(4 observations | observe)

Friday, September 29th, 2006
10:09 am - Testing the Windows XP publishing wizard

tinyjo
Some users are getting a file type error from the Windows XP publishing wizard when they try to upload any files, even ones we do allow. I've been poking around in the code and this seems to be being caused by the file having a content type that we don't recognise (I've quoted the code section here - http://www.livejournal.com/support/see_request.bml?id=639903).

I'd like to find out what content type we are getting but I have no idea how to go about that - anyone have any suggestions?

code sectionCollapse )

(4 observations | observe)

Monday, September 11th, 2006
11:35 am - Tag limits

isabeau
If anyone has either lots of tags with 100+ entries, or lots of time and a low boredome threshold, plz to be testing the workarounds in http://www.livejournal.com/support/see_request.bml?id=635508 (viewscreened needed; anyone that wants to test it but can't see the screened answer, comment and I'll summarize). It might work but I'm not sure, and I'd rather not give an answer that we don't know whether or not it actually is useful. :) Thanks!

(observe)

Tuesday, August 8th, 2006
10:01 am

tinyjo
Can someone with Safari try using the plain text insert image option to insert a Scrapbook image and see what happens? We have a report that it makes it crash and I'd like to see if it's reproducible :)

(3 observations | observe)

Wednesday, June 14th, 2006
12:50 pm

tinyjo
If you've done a rename and got a Scrapbook, can you try using the "Create userpic" feature of Scrapbook, as per http://www.livejournal.com/support/see_request.bml?id=598249 and see if you get the error? If so, can you bung the full text either here or on the request?

(7 observations | observe)

Saturday, April 15th, 2006
10:41 pm

tinyjo
Can someone with a Mac (and safari, if poss) have a go at reproducing the gallery moving bug here (http://www.livejournal.com/support/see_request.bml?id=567867) - if it reproduces then we can RT it :) If you don't reproduce, still let me know which browsers you tried, 'k?

(observe)

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