Me again! Can people try uploading the video the user has helpfully provided in their last comment on http://www.livejournal.com/support/see_request.bml?id=690615 to their SBs and comment back with browser/results info please? Also, if you were sucessful, a link to the video in your SB. Thanks a million!

Oh, another thought. If you have any kind of video editing software on your computer, I'd be interested to know if you can find anything unusual about the video file - thanks!