Your trust matters. We safeguard your data with transparency.

1. Information we collect

We collect information to provide enrolment, academic, and support services. This includes:

• Personal details: name, email, phone number, mailing address, date of birth.
• Academic information: target exams, educational qualifications, previous attempt data, mock test scores.
• Payment and billing: transactional records related to course enrolments and subscriptions.
• Usage data: login timestamps, device/browser metadata, pages viewed, and support interactions.

2. How we use your information

Information is processed for the following purposes:

• Creating and managing student, mentor, or staff accounts.
• Delivering classroom schedules, online courses, and mock tests.
• Sending important notices, performance updates, and service alerts.
• Processing payments, issuing receipts, and complying with tax regulations.
• Improving content quality, platform stability, and learner experience through analytics.
• Complying with legal obligations and responding to lawful requests.

3. Data sharing & third parties

We never sell your personal information. We may share data with trusted partners for:

• Payment processing gateways to complete transactions.
• Cloud hosting, LMS vendors, or analytics tools to deliver services.
• Government or regulatory authorities when legally mandated.

All partners are bound by confidentiality clauses and data protection guidelines.

4. Cookies & tracking

Cookies, web beacons, and cache storage help us remember your preferences, keep sessions secure, and measure performance. You may control cookies through browser settings, but core features may be impacted.

5. Data retention & security

• We retain academic and transaction records for as long as required by law or for legitimate business purposes.
• Access to personal data is restricted to authorised personnel.
• Encryption, firewalls, secure socket layer (SSL), and periodic audits safeguard our infrastructure.

6. Your rights

You may request access, correction, or deletion of your personal data by writing to [email protected]. We may require identity validation before processing such requests.

7. Children’s privacy

Our services are intended for learners above 13 years. If we discover that personal data from a child under 13 has been collected without guardian consent, we will delete it promptly.

8. Updates to this policy

We may update this policy to reflect operational or regulatory changes. The “Last updated” date will indicate the latest revision.

9. Contact & grievances

For privacy-related queries, please reach out to: