The digital housekeeping tool for maximum guest satisfaction
Why keep processes complicated when they can be solved intelligently? Our platform connects technology with hospitality, creating a seamless experience for guests and teams.
How does it work
Automated processes, personalized services, and full transparency – all in one solution. This is how you gain valuable time, optimize your resources, and simultaneously increase the quality of the stay.
Create your desired personalized housekeeping options with us
The guest participates in the survey via smartphone, and sends you their requests for their stay.
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You receive the detailed report daily, allowing you to plan your processes efficiently.
Advantages
For hotels
Cost saving
Save valuable financial resources by avoiding unwanted room cleaning. Plan your processes efficiently and avoid unnecessary downtime. We do not charge a monthly fee or fixed costs. You pay one-time setup costs, after which you will be billed a commission per use of our solution monthly.
Simple, customizable solution
You decide which options are available to your guests, perfectly tailored to your business. Room cleaning can be personalized, modified/canceled, or additional services can be booked.
Resources and Sustainability
The hotel operation requires a variety of valuable resources. Guest well-being is our priority. Even with personalized room cleaning, important financial and natural resources can be saved.
Employee Appreciation
The hectic everyday hotel life is not visible in the background but is well-known. With our digital platform, personnel processes can be planned and allocated. Idle times are avoided. And what is particularly valuable: the guest receives the desired service, and their work is greatly appreciated by the guest.
And guests
Improved communication
The guest can easily personalize their room cleaning according to their preferences with just a few selections on their smartphone. There's no need for tedious queuing at the reception or waiting times, nor for calling the front desk.
Personalized stay
As diverse as the guests are, so diverse are their needs. Guest satisfaction is every host's highest priority, and this is also our approach.
Increased guest satisfaction
Personalized room cleaning can accommodate individual guest needs.
How much can your hotel save?
You want to know how much your hotel can save? We will be happy to calculate your savings potential for you. After receiving your details, we will get back to you with a personalized offer.
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What they say about Simon & Josef
FAQ
What does our service cost?
We charge a one-time setup fee of CHF 35 per room. This includes setting up the personalized survey and providing room cards with wooden card holders. After that, you’ll only be charged when your guest uses our solution. These charges are based on your room cleaning costs. For example: Personalized room cleaning (10% applied to your base rate and 25% applied to a fully canceled or added room cleaning). We would be happy to provide you with a non-binding quote.
Can I use the S&J solution without an interface to my PMS?
Definitely. Some advantages simply require a bit more manual work, but we're happy to explain how that works. The number of guest participants doesn't just depend on the interface.
How can I use the solution for my business if I no longer offer fixed daily room cleaning?
Our solution can be customized and flexibly designed for your business. You can offer your guests individual room cleaning or personalized add-on options, giving guests the ability to adapt room cleaning to their needs.
How can I increase participation engagement?
Offer your guest a small token of appreciation, be it an aperitif drink, small appetizers, or a small goodie. Not mandatory, but always a nice gesture.
My hotel isn't made for standard solutions
Then we are a very good match. We are not a standard solution for personalized housekeeping, but rather are modularly structured. Each establishment selects the services it wishes to offer its guests.
I prefer personal contact with my guests over more IT
Hospitality thrives on personal contact. Our S&J solution is more than just additional IT software. With us, you can capture your guests' true needs in the here and now and implement them directly with your housekeeping team. Individually and personally.
I know the needs and desires of my guests
Even regular guests have different needs that can change. We know that there are different factors that influence the needs for room cleaning.
My business is too small, only larger hotels need such a solution
Size is not an issue for us. Because every guest has different needs, and with our commission model for guest usage, there are no fixed costs, only costs incurred upon use. Therefore, there is no financial risk, but rather a modern approach to querying guest needs. Anonymous and efficient.
The savings are only marginal, I still have the staff
If our personalized housekeeping solution additionally achieves 1 canceled room cleaning per day, savings equivalent to the average monthly wage of a housekeeping employee can be achieved.