Track key time KPIs with precision
✔️ Measure Cycle Time, Lead Time, Time in QA, and more — fully customizable.
✔️ Set working hours and calendars for accurate metrics.
✔️ Instantly detect SLA and time limit breaches with color-coded indicators.
✔️ Export clean XLS/CSV files with all time tracking data for reporting
Analyze performance with real-time dashboard gadgets
✔️ Use the Agile Metrics gadget to display Cycle Time and Lead Time by issues.
✔️ Detect delivery trends and outliers using the Scatter Plot visualization.
✔️ Filter reports by project, sprint, assignee, or status for focused analysis.
✔️ Keep stakeholders informed with always up-to-date Jira dashboards.
Find bottlenecks in your workflow with a glance
✔️ Use the Histogram chart to visualize how many issues fall within each time interval.
✔️ Instantly detect where delays occur by spotting bars of long-duration tasks.
✔️ Drill down into each bar to view exact issue counts and status breakdowns per time range.
✔️ Compare average performance to identify slow phases in your Jira process.
Frequently asked questions
Use a FAQ list to find answers on the most common questions
What does Time Metrics Tracker measure?
The app calculates how long issues spend between statuses in Jira. You can track Cycle Time, Lead Time, Time to Resolution, Time to Market, and any custom transition.
Can I use Time Metrics app with my existing Jira workflows?
Yes! The app works with any Jira workflow configuration. You define which status-to-status transitions you want to measure — no need to change how your team works.
Can I customize how time is calculated?
Yes. You can choose to measure the first entry, last entry, or total time between statuses. You can also exclude weekends and set custom working hours.
Is my data secure?
All data is processed inside your Jira instance. Time Metrics Tracker is built on Atlassian Forge, SOC 2 compliant, and part of Atlassian’s Bug Bounty program.
Does Time Metrics Tracker show historical data?
Absolutely. The app reads your Jira issue history, so you can get insights from all existing tickets — even those created before installation.
Where can I see my reports?
Reports appear in grid views, Jira dashboards, and built-in gadgets like the Agile Metrics table, Histogram, and Scatter Plot.
Can I export time reports from Jira?
Yes, you can export any report in XLS or CSV format for further analysis or stakeholder sharing.
Does Time Metrics Tracker work in Jira Cloud and Jira Service Management?
Yes. The app supports Jira Software Cloud and Jira Service Management Cloud.






