by Kendra Beutler | Jun 29, 2026 | AI, ProcessCoach, Resources
New to using ProcessCoach.ai? ProcessCoach Consulting Partner Michelle Smith from TrueU put together this handy glossary of terms as a reference guide for users. Quick Reference – Five core concepts Play = your SOP Job Description = who does what Assets = company...
by Kendra Beutler | May 13, 2026 | AI, Company News, ProcessCoach, Resources
Work where you already are! Your team can now receive task notifications, complete workflow steps, and keep processes moving without ever leaving the conversation. No new dashboards to check; no extra logins to remember. When ProcessCoach assigns a step in a play, the...
by Kendra Beutler | Sep 19, 2023 | AI, Healthcare, HR, Industry News, Insurance, Logistics, Manufacturing, Resources, Retail, Technology
Automation lets computers do what computers do best, while leaving creative, strategic work to the humans (who are still best equipped for that kind of work). But what kinds of things are easy to automate? And what kinds of things are other small business owners...
by Kendra Beutler | Jun 6, 2023 | Industry News, Resources, Technology
Artificial Intelligence (AI) is a hot topic in today’s world, and small business owners are starting to realize the power ChatGPT brings. The business world is quick to embrace it but the education world is wary. And if I was a college student, I might get a...
by Kendra Beutler | Jan 17, 2023 | Industry News, Resources, Technology
From a practical standpoint, it’s hard to see why today’s businesses wouldn’t invest in automation. Benefits include saving precious time and money, keeping knowledge in-house, improving quality, and maximizing efficiency. In fact, Gartner predicts...
by Kendra Beutler | Jan 4, 2023 | HR, Industry News, Resources, Technology
Most uses for automation affect day-to-day processes, like running payroll, monitoring in-boxes, or running basic back-office processes. But as innovation skyrockets in the area of automation technology, we’re seeing more and more crazy ways to use it. Here are...