Practice Administrators
Keep It All Running
Streamline your operations, elevate patient experiences, and maintain a spotless online presence — all from one powerful dashboard.
Disjointed Systems Are Draining Your Time and Reputation
You’re running the entire practice — without the tools to run it efficiently or proactively.
As a practice administrator, you’re the engine behind HR, compliance, operations, and patient care. But when feedback is unstructured and workflows are manual, it’s impossible to move fast. One bad review can damage your online presence—while burnout and morale issues quietly grow behind the scenes.
No Centralized Feedback
Data lives in too many places. Consolidate insights into one platform to make smart, fast decisions across departments.
Damaging Reviews
A few negative reviews can push you down in search and send patients looking elsewhere. Automate review generation to boost ratings and protect your brand.
Time-Consuming Processes
Manual work steals hours from high-impact tasks. Use automation to eliminate bottlenecks and keep your operations running smoothly.
Here’s How We Help You Operate at 100%
Get the Full Picture
Track patient and employee satisfaction, automate review collection, and uncover hidden insights with AI.
Stay Ahead Online
Keep all your provider and location listings updated and optimized automatically with pollin8 and listings management.
Streamline Staff Feedback
Collect anonymous employee responses, analyze morale trends, and address issues before they escalate.
Testimonials
Don't Just Take Our Word For It
Loved by practice administrators, backed by results, and trusted to enhance provider reputations.
"Engaging with rater8 was one of the best decisions our practice has ever made. Excellent experience. The results are amazing. Not only did we significantly increase the number of our patient reviews, but our individual physician and overall clinic scores jumped dramatically. Both the rater8 team and their software have far exceeded my expectations."

Bill Worzala
"rater8 is an excellent platform for receiving patient feedback. One of our success stories has been our utilization of rater8 to improve our practice and attract new patients. Highly recommend."

Joe Marino
"There was never any increase in patients coming from Google until we adopted rater8. And then it just blew up. I don't believe in coincidence. Nothing just happens. There's always a reason it happens. So I'm comfortable making that connection that our increase in new patients is directly because of rater8."

Tom Corcoran
"Honestly, it's one of the best things I've done. I'm so pleasantly surprised every day. The results are outstanding. So much happens without me doing anything. And I've also found it to be an incredible tool for engagement with my staff. When they're named, I call them out, I send an email, or it's very easy for me to just print it out for our bulletin and say, 'You did great.'"

Kelli Jo Nicholas
"We reached out to rater8 to help in increasing our visibility and learned that having the reviews absolutely helped with ChatGPT. We've had several patients ask, 'Who's a doctor in Austin that does knees?' and because of the reviews we're coming up in those searches."

Yvonne Powers
Impact Showcase
Measurable Outcomes for Forward-Thinking Practices
1,559%
Average increase in online reviews in first 12 months
4.89
Average star rating
35%
Average response rate to surveys and review requests
Grow Your Visibility Online
Automate reputation growth for all providers and locations. pollin8 intelligently directs reviews to listings that need them most and sends alerts when Google Business Profiles need updates. Meanwhile, your Verified Reviews listings and testimonials widgets give AI crawlers the content they need to recommend you to patients.
Deliver Exceptional Patient Experiences
Pinpoint what’s working and what’s not using AI-powered sentiment analysis and benchmarking against 30M+ data points. Address service issues before they snowball.
Navigate Office Dynamics Like a Pro
Use real-time employee satisfaction tools to collect internal feedback and celebrate achievements. Gain visibility into staffing morale trends by role or location.
Case Study
Campbell Clinic Orthopaedics optimizes online reputation and patient experience with rater8
84%
increase in Google listings views
144.9
reviews added per physician in first year
The Problem
Prior to adopting rater8, Campbell Clinic Orthopaedics found itself frustrated with an online image that did not fully align with their award-winning reputation and a non-healthcare-focused reputation management vendor unequipped to meet their needs. Leadership at Campbell Clinic knew they needed a stronger, healthcare-specific solution.
The Solution
By the end of their first year with rater8, Campbell Clinic saw a 443% increase in online reviews, with 92% being 5-star ratings, accurately reflecting their high standard of patient care.
Do I need to change our workflows to use rater8?
No — rater8 is fully automated and integrates seamlessly with over 100 EHRs and practice management systems.
Can I control which locations/providers get reviews?
Yes — our pollin8™ algorithm lets you direct reviews where they’re needed most.
What about employee privacy in internal surveys?
All employee feedback is anonymous, with optional name-sharing for open feedback loops.
How fast can I get started?
Most practices go live within 15–21 days, and setup takes less than 30 minutes.
Ready to regain control of your practice operations?
No long-term contracts. Onboarding takes less than 30 minutes. Let’s get you up and running.


