Healthcare Reputation Management for Group Practices
Unlock cost-effective practice growth, powered by your reputation.
Harness patient feedback to showcase what makes your care exceptional, uncover areas for improvement, and help future patients find you online.
Trusted by 25,000+ Healthcare Providers
Inaccurate Listings Hurt Trust and Access
Your practice delivers top-notch care, but it’s hard to compete when hospital systems dominate search results, have massive marketing budgets, and drown out your voice online.
Without a strong online presence and steady stream of patient feedback, you risk being overlooked by prospective patients and referrals who never get the chance to see what truly sets you apart. Even loyal patients cannot advocate for you if their voices are not heard.
Low Online Visibility
Patients can’t choose you if they can’t find you—search and AI results matter.
Inconsistent Information
Conflicting details across platforms damage trust and reduce access to care.
Missed Growth Opportunities
Poor digital presence limits referrals, reach, and long-term sustainability.
rater8 Helps Group Practices Rise to the Top and Stay There
Stand Out With a 5-Star Reputation
Don’t let bad reviews bury your practice. Easily manage your online presence and attract more patients and staff.
Stay in the Know With Real-Time Feedback
Spot issues early and keep improving with continuous insights from patients and employees.
Grow Faster With Credibility to Match
Break into new markets or services backed by glowing, keyword-rich reviews and optimized listings.
Testimonials
Don't Just Take Our Word For It
Loved by practices, backed by results, and trusted to enhance provider reputations.
"This partnership with rater8 has truly transformed how we engage with our patients. With rater8, we’re not just seeing numbers — we’re gaining a holistic view of our patients’ experiences. They feel genuinely cared for, and that’s what matters most to us."
Amanda Salazar
"Our online reviews skyrocketed and have continued to grow over the years, causing each of our listings to better reflect our world-renowned reputation."
Irina Ollar
"rater8 has truly helped transform our practice for the better. Their surveys and review requests are presented in a format that’s easy for our patients to understand, and their platform allows us to gather accurate patient feedback in real time. Thanks to rater8, we’ve been able to continuously and effectively improve the patient experience."
Ryan Hebert
"There was never any increase in patients coming from Google until we adopted rater8. And then it just blew up. I don't believe in coincidence. Nothing just happens. There's always a reason it happens. So I'm comfortable making that connection that our increase in new patients is directly because of rater8."
Tom Corcoran
"Honestly, it's one of the best things I've done. I'm so pleasantly surprised every day. The results are outstanding. So much happens without me doing anything. And I've also found it to be an incredible tool for engagement with my staff. When they're named, I call them out, I send an email, or it's very easy for me to just print it out for our bulletin and say, 'You did great.'"
Kelli Jo Nicholas
"rater8 makes it easy! It works exactly as promised, and the team is always there with helpful tweaks to optimize our results. Since using rater8, our online reviews have grown, and our ratings have never been better."
Christopher Bell
"rater8 gave me an early ‘win’ in managing our practice’s reputation. Before, online reviews were mostly from unhappy patients, but rater8 helped us showcase feedback from our satisfied patients too!"
Andrea Kamenca
Impact Showcase
Measurable Outcomes for Forward-Thinking Practices
Increase in online reviews in the first 12 months
Average star rating
Of reviews posted with rater8 are 5 stars
Grow Your Visibility Online
Show up where patients are actually looking. From improving your visibility in AI-powered search results to securing the top spots on Google and healthcare directories, rater8 keeps your practice front and center with patients.
- pollin8 Review Builder automates patient review requests to build a steady stream of authentic feedback across the web.
- Verified Reviews Listings boost visibility in AI-powered search with trusted provider profiles.
- Listings Management keeps your practice info accurate and consistent across all key directories.
- AI-Assisted Review Responses save time by automating thoughtful, timely replies to reviews.
Automate Patient Feedback
Get the feedback you need without the extra legwork. rater8 automatically gathers and analyzes patient sentiment, giving you clear, actionable insights to enhance patient experiences, increase patient satisfaction, and improve retention.
- Patient Satisfaction Surveys effortlessly collect real-time patient feedback across your practice.
- Advanced Analytics track key trends and uncover areas for improvement with easy-to-understand data.
- Benchmarking compares your performance against similar practices so you can stay ahead.
- AI Analysis offers smart recommendations to boost satisfaction and retention.
Keep Spirits High, Keep Talent Close
Great reviews don’t just attract patients — they energize your team. rater8 helps you celebrate positive patient feedback to boost morale, reduce burnout, and stand out on hiring sites like Glassdoor and Indeed, attracting top talent and supporting sustainable growth.
- Patient Feedback Summaries highlight positive reviews to boost team morale and celebrate wins.
- Employer Reputation Tools manage your image on hiring sites like Glassdoor and Indeed to attract top talent.
- Employee Satisfaction Surveys gather real-time feedback to reduce burnout and improve retention.
Tailored to Your Needs
rater8 isn’t just another name in your tech stack. Your dedicated client success manager will tailor our tools to your specific goals, helping you scale your group practice and maximize your growth potential. We understand the unique challenges of different group practice settings, from multi-specialty groups to large organizations.
- Dedicated Client Success Managers offer personalized support to tailor rater8 tools to your unique goals.
- Award-Winning Support with a 25-minute median ticket response time to keep you moving.
- Quarterly Business Reviews to check in and continually optimize your growth strategy.
- Proven Customer Satisfaction with a 95 NPS and top ratings on Capterra (5 stars) and G2 (4.9 stars).
Case Study
If I generate more reviews, won’t that just bring our star rating down?
Not at all! In fact, 97% of reviews generated through rater8 are 4 or 5 stars. We make it easy for happy patients to share their positive experiences, helping you build a stellar online reputation.
Is it possible to automate review responses from rater8?
Yes! You can automatically respond to Google reviews from your rater8 dashboard. There are two options to automate: AI-assisted responses and templated ZipReplies.
Which practice management and EHR systems does rater8 support?
We integrate with 100+ EHR and practice management systems. Check out our integrations page to see some examples. If your EHR/PM system isn’t on the list, we’ll add it! Speak with a rater8 account executive to get started.
What kind of support can I expect to receive after starting with rater8?
All rater8 clients have full access to our support team and are assigned a dedicated client success manager to get them set up on the platform, provide ongoing tips, and conduct quarterly strategy consults.
Ready to start growing your practice?
Onboarding takes less than 30 minutes. No long-term contracts. Trusted by thousands of providers nationwide.