Microsoft Dynamics 365 Remote Assist is a powerful mixed reality (MR) tool that facilitates real-time remote collaboration between your field technicians and experts. Implemented by Queue Associates, it enables experts to provide visual guidance, annotate images and videos, share files, and offer remote training, generating valuable insights to enhance future operations.
Your technicians and experts, equipped with Microsoft HoloLens or mobile devices, can collaborate in a mixed-reality workspace to troubleshoot issues swiftly, significantly improving problem resolution accuracy and speed.
Dynamics 365 Remote Assist: Key Advantages
Solve Problems in Real Time
Support technicians with video, screenshots, mixed-reality annotations, and real-time calls using iOS and Android devices.
Bring Critical Information into View
Access documentation, place files in scenarios, and gain insights with Dynamics 365 Remote Assist call metrics.
Walk the Site Without Being on Location
Share real-time views from anywhere on HoloLens, Android, or iOS devices with remote collaborators to eliminate travel and reduce delays.
Unleash the Power of Microsoft Dynamics 365
If you’re interested in trying out Microsoft Dynamics 365 or have any questions, feel free to get in touch with Queue Associates. You can reach us by filling out the form or giving us a call at (212) 269-1313. For location-specific information, check out our Global Locations. We’re here to help!
