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From here,

your career.

From here,

your career.

Let’s build the future of career-focused education together.

Allied health, cosmetology, and the trades are booming.

As the first comprehensive EdTech platform built for career schools, we provide the integrated software and services that help place more students in meaningful, in-demand jobs.

Ready to accomplish a mission that matters? Join our remote-first company where startup energy meets proven results.

Why join Portico?

  • Work from anywhere

We’re a remote-first team with colleagues across multiple time zones.

  • Collaborate with experts

Work alongside industry veterans—without getting bogged down by bureaucracy.

  • Enjoy comprehensive benefits and fair compensation

Competitive pay, incentives, unlimited PTO, and health coverage. It’s the whole (benefits) package.

  • Get professional development support

Surprise: We’re big on education. Get the budget for whatever makes you better at what you do.

  • Build equity with a growing company

High performers have the chance to earn an ownership stake in the company.

Career education matters
now more than ever.

Career-focused education is growing because students want training that leads directly to meaningful, well-paying careers.

At Portico, we support the institutions that turn students’ investments in themselves into career success.

When you join our team, you’re contributing to our mission to reshape how people think about the path from education to employment.

Get in on the ground floor of something big—and growing.

Portico brings together four established industry leaders into a new platform. We combine the startup energy of building something transformative with the credibility and expertise that comes from decades of experience.

We’re in it for the long term, and that means investing in the people who will shape our technology and our impact.

Our values.

Customer Centricity

We prioritize the needs of our customers, ensuring our solutions truly solve their challenges.

Innovation

We continuously evolve to provide the best technology for career-focused institutions.

Transparency

We build trust through open communication, integrity, and accountability.

Who thrives at Portico.

Visionaries

We care about the best idea—not where it comes from. When you bring a solution, we provide the resources to build it.

Team Players

Our environment is collaborative. Together, we’re creating the playbook as we work.

Self-Starters

In our roll-up-your-sleeves environment, industry background matters, but passion for our mission and transferable skills matter more.

What our colleagues are saying.

“Working at Portico means collaborating with teammates across different time zones, cultures, and technical backgrounds. We face challenges together, learn from one another, and build solutions stronger than any of us could achieve alone.”

–Ming Zhong, Software Engineer

“The most rewarding part of my job as a QA Analyst is collaborating with a fantastic team. It’s knowing that our collective efforts in developing great software directly contribute to a seamless and positive user experience for our customers.”

–Christian Sandoval, QA Analyst

“Portico leadership at all levels are committed to improving the work environment and experience to make team members successful. The culture is one of listening and commending.”

–Sarah Scott, Financial Aid Processor

“I love working at Portico because we’re transforming education by giving schools the power to work smarter, and students the chance to thrive. It’s inspiring to know the work we do directly impacts student success every single day.”

–Eleni Lalios Manikas, VP Channel Sales

“Having worked in higher ed, I’ve experienced what it’s like being siloed within departments. It means so much to me to offer solutions that can make our students’ lives easier, our clients’ lives easier.”

-Kristin Woods, Product Manager

“What motivates me most is when clients have our product exceed their expectations. We really want them to succeed in what they do day in and day out.”

-Todd Northup, Customer Success Manager

“I worked at a school previously, and it’s always about the success of students for me. Here at Portico, we build technology that makes their lives easier. That’s a motivator for me.”

-Siana Stewart-Mullings, Chief Operations Officer

Explore current opportunities.

We’re hiring for roles that will help us scale our impact and serve more institutions.

Entry-Level Financial Aid Reporting Specialist

Job Title: Entry-Level Financial Aid Reporting Specialist
Department: Financial Aid

We’re looking for someone who finds satisfaction in getting the details right, and understands that behind every data point is a student counting on accuracy. As an Entry-Level Financial Aid Reporting Specialist, you’ll support the integrity of our financial aid operations by keeping reports clean, systems updated, and compliance on track. If you’re organized, curious, and comfortable working with data, you’ll fit right in here.

What you’ll do.

Reporting & data accuracy:

  • Generate, run, and distribute various operational and compliance reports as needed
  • Review reports for accuracy, completeness, and discrepancies

System updates & data management:

  • Assist with updates and data entry in federal systems, including NSLDS
  • Maintain accurate documentation of updates and corrections

Reconciliation & compliance support:

  • Support reconciliation processes and help identify inconsistencies in records
  • Ensure compliance with institutional policies and federal regulations

Collaboration & administrative support:

  • Collaborate with internal teams to resolve data or reporting issues
  • Assist with additional administrative duties related to financial aid processing as assigned

What you bring.

Education and experience:

  • High school diploma or equivalent required; associate’s or bachelor’s degree preferred
  • Experience working in higher education or financial aid (preferred)

Technical skills:

  • Basic understanding of data entry and reporting processes
  • Proficiency in Microsoft Office, especially Excel
  • Ability to learn new systems and software quickly
  • Familiarity with NSLDS, COD, or other federal student aid systems (preferred)
  • Experience working with databases or reporting tools (preferred)

Professional qualities:

  • Strong attention to detail and organizational skills
  • Strong written and verbal communication skills
  • Ability to handle confidential information with discretion

Compensation.

$19.23 per hour

How to apply.

Please send your resume and a brief note of interest to Diane Williams at dwilliams@porticoedu.com.

Senior AI/ML Engineer

Job Title: Senior AI/ML Engineer
Department: Engineering

You’ll help us take big ideas in AI from “cool demo” to “real-world impact.” This role sits at the crossroads of research and production, where your work will shape both our AI culture and the future of student success technology.

What you’ll do.

Turn AI prototypes into production systems:

  • Productionize AI proofs of concept (LLMs, NLP, predictive analytics) into secure, scalable, compliant solutions.
  • Build APIs and services that integrate AI into Portico’s core platform (CRM, SIS, student success tools).
  • Deploy cloud-native AI services in AWS/Kubernetes to ensure reliability, scalability, and security.

Design and optimize LLM-powered applications:

  • Train and tune applications such as retrieval-augmented generation, classification, and summarization.
  • Research emerging architectures and frameworks, applying them to practical challenges in education technology.

Embed AI across Portico’s products:

  • Collaborate with product and engineering teams to weave AI-powered workflows into financial aid, student engagement, retention, and reporting features.
  • Establish safeguards that align with compliance requirements (Title IV, FERPA) and build institutional trust.

Ensure responsible AI at scale:

  • Develop monitoring and analytics pipelines to track fairness, accuracy, and performance in live environments.
  • Bring a compliance-aware, responsible AI mindset to every design decision.

What you bring.

Education and experience:

  • 7+ years of experience in software engineering or applied machine learning, with a strong record of delivering AI/ML systems into production.
  • Experience building and deploying cloud-native applications on AWS or Azure, using Kubernetes and containerization.
  • Experience with cloud-native AI services such as AWS Bedrock or Azure ML.
  • Demonstrated ability to solve for latency, scale, cost and reliability when taking models from research to production.
  • Strong understanding of compliance-aware AI in regulated domains (FERPA, Title IV).

Skills:

  • Extensive hands-on experience building and deploying LLM-powered applications (RAG, summarization, classification) in real-world environments.
  • Solid understanding of embeddings, vector databases, and modern AI/ML frameworks (e.g., Hugging Face, OpenAI API, LangChain, LangGraph).
  • Proficiency in backend development with Python with experience in ML/AI frameworks (e.g., PyTorch, Pandas, TensorFlow). Familiarity with TypeScript or C++ is considered a plus.

Professional qualities:

  • A responsible AI mindset, ensuring transparency and safeguards in every design.
  • Strong communicator, able to explain complex trade-offs to technical and non-technical peers alike.
  • Collaborative by nature, energized by cross-functional work with product, data, and customer-facing teams.
  • Mission-driven, motivated by building technology that reduces friction and improves student outcomes.

How to apply.

Please send your resume and a brief note of interest to Nelson Naissant at nnaissant@porticoedu.com.

Senior FA Processor

Job Title: Senior FA Processor
Department: Financial Aid Administration
Supervisor: Account Manager

The Senior Financial Aid Processor reviews and processes school documentation and financial aid awards with accuracy and compliance, ensuring alignment with Title IV regulations and Portico policies and procedures. In this role, you’ll help maintain efficient workflows, support team goals, and contribute to consistent, high-quality service for the schools we serve.

What you’ll do.

Drive accurate and compliant financial aid processing:

  • Review and authorize student’s Financial Aid awards in a timely manner
  • Assist in interpreting Federal, State, accrediting agency, and institutional regulations, policies, and procedures

Support team performance and workflow efficiency:

  • Support Account Manager in overall success of team goals and deadlines
  • Prioritize responsibilities to achieve deadlines and team goals
  • Assist Account Manager with various reports in Portico Financial Aid Software that are viewed weekly and needed to maintain client satisfaction and workflow efficiency

Collaborate and strengthen team execution:

  • Assist Jr team members with finding resolution to complex awarding issues
  • Contribute to the overall success of the department and participate as an active team member ensuring active communication and cohesive working relationships with teammates and with all other departments within the organization

Deliver reliable service and support:

  • Provide exceptional customer service to both internal and external customers who have limited verbal communication with clients
  • Other duties as assigned

What you bring.

Education and experience:

  • At least 3 years of experience in a financial aid department of an accredited college or university with direct responsibility for advising on or awarding Title IV activities or programs preferred.
  • Associate degree or comparable work experience required. Bachelor’s degree with coursework in math, business, finance, auditing or accounting preferred.

Compensation.

$20.00—$24.04/hour

How to apply.

Please send your resume and a brief note of interest to Rosha Harrison at rharrison@porticoedu.com.

Technical Support Specialist

Job Title: Technical Support Specialist
Department: Customer Success

At Portico, we know that great support is more than solving problems. It’s about helping people move forward with confidence. As a Technical Support Specialist, you’ll be the steady hand our customers rely on, translating complexity into clarity and ensuring they get the most out of our platform every step of the way.

What you’ll do.

Support and guide customers:

  • Provide timely, accurate, and professional support to clients via email and video call
  • Guide customers through product features, configurations, and best practices
  • Support client onboarding processes

Troubleshoot and resolve issues:

  • Troubleshoot software issues and clearly document findings
  • Manage and prioritize support tickets to meet SLAs and customer expectations
  • Collaborate with Engineering and Product teams to escalate and resolve complex issues

Improve systems and knowledge:

  • Contribute to internal knowledge bases and customer-facing documentation
  • Identify trends in customer issues and provide feedback to improve products and processes

What you bring.

Education and experience:

  • 2+ years of experience in a customer support role, preferably in SaaS or enterprise software
  • Experience supporting enterprise-level clients
  • Experience with B2B environments

Technical skills:

  • Strong problem-solving skills with the ability to diagnose technical issues
  • Experience using ticketing systems (e.g., Freshdesk, Jira Service Management, Zendesk)
  • Familiarity with APIs or integrations
  • Knowledge of CRM, SIS, or other enterprise platforms

Professional qualities:

  • Excellent written and verbal communication skills
  • Customer-first mindset with a high level of empathy and professionalism
  • Communication and interpersonal skills
  • Technical aptitude and curiosity
  • Attention to detail
  • Time management and organization
  • Team collaboration

Compensation.

$56,000—$58,000 annually

How to apply.

Please send your resume and a brief note of interest to Joshua Robinson at jrobinson@porticoedu.com.