Do you work with businesses that already have internal IT?

Yes. We offer co-managed IT options where we work alongside your internal staff to fill in the gaps, whether that’s strategy, helpdesk, or compliance support.

How are managed IT services priced?

Pricing depends on factors like your user count, devices, infrastructure, and specific needs. We offer per-user and per-device pricing models for flexibility.

What’s included in your managed IT service plans?

Our plans include 24/7 monitoring, patching, helpdesk support, asset tracking, vendor management, documentation, and more.

Do you offer support after hours?

Yes. Our support team is available 24/7 to assist with emergencies and critical issues.

Business Process Optimization That Streamlines the Way You Work

Smarter Workflows Built for Efficiency, Accuracy, and Growth

At Plus 1 Technology, we believe every business process should drive productivity, not slow it down. Our Business Process Optimization services identify inefficiencies, reduce manual work, and implement smarter workflows that save time and cut costs. Whether it’s eliminating bottlenecks, automating data entry, or reimagining entire workflows, we help you create scalable processes that support long-term success.

Why You Need Business Process Optimization

When workflows are inefficient, your business pays the price. Without optimization, companies often face:

Wasted time on manual tasks

Copying data between systems, filling out paperwork, or compiling reports by hand slows down your team.

Bottlenecks that stall progress

Processes that require multiple people or approvals often cause delays and missed opportunities.

Human error and inaccurate data

Manually driven tasks increase the chance of mistakes, leading to costly rework or poor decision-making.

Limited visibility into workflows

Without documentation, it’s difficult to track performance, spot inefficiencies, or measure KPIs.

Difficulty scaling operations

Outdated processes may work for now, but they create roadblocks as your business grows.

Missed ROI opportunities

Inefficient systems cost more than money, they waste resources that could be reinvested into growth.

Our Business Process Optimization services eliminate these inefficiencies, giving you streamlined workflows, measurable results, and the freedom to focus on growing your business.

Our Business Process Optimization Offering

We provide a structured, end-to-end approach to uncover inefficiencies and redesign workflows that improve accuracy, speed, and scalability. Every engagement is customized to your business goals and key processes.

Workflow Analysis

We start by meeting with your staff and stakeholders to understand how work is currently done. This helps us identify inefficiencies, bottlenecks, and metrics that matter.

Process Documentation

Clear documentation creates visibility. Many businesses gain tremendous value just from having workflows formally mapped out.

Improvement Planning

With a clear map of your processes, we design a targeted optimization plan that aligns with your vision, budget, and ROI goals.

Implementation & Testing

We work closely with your stakeholders to put improvements into practice, testing and adjusting as needed to ensure successful adoption.

Ongoing Optimization

Business needs evolve, your workflows should too. We provide continuous improvement support to keep your operations running at peak efficiency.

Industries We Serve

Why Businesses Stick with Plus 1 Technology

Choosing a partner for process improvement shouldn’t feel like a risk. At Plus 1 Technology, we combine proven expertise with practical strategies that deliver measurable results. Our approach is built on clarity, accountability, and a true partnership designed to help your business run smarter.

Business-focused results

We align every workflow improvement with your business goals, ensuring technology and processes deliver real ROI.

No wasted effort

We cut through unnecessary complexity, focusing only on changes that make your operations leaner and more effective.

Reliable, real-person support

Our team works directly with your staff, guiding every step of the process and providing support that’s responsive and personal.

Built-in accountability

From analysis to implementation, we own the process and the outcomes — so you see tangible results, not just recommendations.

Forward-thinking partnership

We don’t just fix current inefficiencies; we help you anticipate future needs and design workflows that scale with your business.

What Our Clients Are Saying

Real stories, real results—hear from the businesses we support.

The best time and money you will ever spend “Plus 1 Technology resolves my issues in minutes and they are always just a phone call away. I used to have to wait days or sometimes weeks to get a “live technician” now it is just a simple phone call. We are totally confident and trusting…

Chris James Hector

Broker, Chris James Hector Realty

Plus 1 Technology makes the impossible possible “Plus 1 Technology takes the guesswork out. They provide all the information you need to make informed decisions. When other firms said it couldn’t be done, they made it happen!”

Swede

Honest, Value, Experts in their Industry – Just the Best “The team at Plus 1 Technology provides services I can trust with all three of my companies. Plus 1 Technology sets the bar very high for knowledgeable and efficient support. They get your company used to not having anything bad to say about your IT…

John Manidis

President, Top Shelf Closets

Put your trust in their Team. “Having Plus 1 Technology on our team gives us confidence that we can overcome any IT challenge in a timely manner. We put our trust in the team at Plus 1 Technology.”

Paul Cantello

Tri-County Contracting Corp

Confidence in a Constantly Changing Landscape “Technology can be intimidating even to the most savvy, especially in a time when major hacks are occurring. There is peace of mind having offsite daily backups with an experienced team if restoration of your work and data is ever needed. Trusting the task of scheduled updates, to assure…

Cindi Wilcox

VP of Marketing, Iron Key Properties

A Good Friend that handles IT, so I can Handle my Business “Plus 1 Technology provides peace of mind that our IT issues are managed and monitored which allows us to focus on our business and providing for our clients. Their communication skills are second to none, They listen and understand my business and staff.…

Andrew Hoff

Owner, Andrew Hoff Agency

Honest, Ethical, and Personalized service “Plus 1 Technology gives us the peace of mind that our network and computers are being monitored and protected so we can focus on growing our business. Plus 1 is responsive to our support requests and their service is more personalized than other IT firms we have worked with in…

Bret Wrigley

Owner, Wrigley’s Business Products

Prompt, Quality, and Coordinated IT Service “Our business is based out of Atlanta, GA and Plus 1 Technology provides support for our PA dental and ortho offices. It is important for us to have a local IT resource that we can rely on and Plus 1 has served us extremely well. Plus 1 Technology coordinates…

Brian Smith

CFO, Children and Teen Dental Group

A proactive approach will put you at ease “The level of service at Plus 1 Technology has been incredible. Their outside-the-box thinking and proactive approach to IT will give you the confidence that the things you can’t see are running correctly.”

Chuck Falco

President, Limerick Financial Group

Best We have Worked with. You can’t go wrong! “Plus 1 Technology addresses our support questions and concerns immediately. Plus 1 Technology is knowledgeable and able to troubleshoot issues quickly and efficiently. They are the best we have worked with!”

James Harrison

Owner, Patriot Pest Solutions

Local Trusted Partner who has our Confidence “Our department has the confidence that our IT systems will operate efficiently. Plus 1 Technology has provided Royersford Police with a level of trust we haven’t had with other IT companies. Plus One Technology communicates with our department almost on a daily basis. Their ability to detect issues…

Scot Fennelly

Chief of Police, Royersford Police Department

A Proactive approach, not sales techniques “Plus 1 is always responsive and is proactive with new products and services that are a fit for our organization. Plus 1 can communicate unfamiliar technologies in an easy-to-understand language. We would recommend Plus 1 for any growing company.”

Nester Insurance

Issues fixed the First Time “We can always ask a question, never feel like my questions or unimportant. Previous IT firms would often have to revisit an issue multiple times to get an ultimate fix, not with Plus 1. Our issues are resolved the first time. If you work with Plus 1 Technology you will…

Lisa Binder

Finance, Proto-Cast

One Comprehensive Plan “Plus 1 Technology provides us with a continuously monitored and updated infrastructure. When our server went down on a weekend in tax season, they were there for us and committed to getting us back up and running. Plus 1 Technology is professional and will not leave you without a solution to each…

Carl Lamastra

Owner, Lamastra Group

It is like having your own IT Department “Plus 1 Technology is quick and responsive to all of our IT needs. We recently purchased a large piece of equipment for our manufacturing and they interacted with the vendor on our behalf to make sure everything was up and running. Bottom Line, they are there when…

Larry Conroy

COO, Steelway Cellar Doors

Their Track Record Speaks for Itself “Plus 1 Technology always resolves the issue from beginning to end. Pls 1 worked with our customized accounting system to verify it worked correctly on new equipment. Their track record speaks for itself.”

850WP

Productivity, Availability, and Efficiency “We moved to Plus 1 Technology about 6 years ago and they are the best we have ever used. Plus 1 always has a support technician ready to resolve our issues. Our less critical issues can be addressed after hours so our employees can continue to produce.”

Phil White

Owner, Sign-A-Rama Limerick

I was good with being the IT person – until I wasn’t “Plus 1 took the burden off my shoulders. We operate in an industry with many compliance requirements and Plus 1 is always there to help us meet our compliance documentation, implementation, and ultimately our goals. Plus 1 Technology has the expertise needed to…

Melanie Cunningham

President, Titanium Finishing Company

Budgets, not Reactions “Plus 1 Technology provides recommendations and IT capabilities we would not even know were available. The recommendations are presented without sales pressure, just the pros and cons. The response time we have been provided exceeds that which we experienced with other firms. Plus 1 also works with planning for our budgeting process…

Michael McGann

President, Titanium Finishing Company

Plus 1 exemplifies Honesty and Integrity “Plus 1 handles all of our issues quickly and efficiently. Our office has never experienced any downtime. As a doctors office, I need to be able to respond to my patient’s needs immediately whether it be day, night, or weekends and I need an IT firm available to me…

Evan Frank

Dr. Evan Frank

Spend time Growing your Company not Technology Issues “Hammond Group benefits from having a trusted and competent service provider supporting our factory 800 miles away. Plus 1 Technology responds to our requests and informs us of any possible issues. Hammond has worked with many firms before but with Plus 1 we feel they are truly…

Stephen Paulich

Director Information Systems, Hammond Group

Physical Move Completed Flawlessly “Plus 1 Technology-assisted us moving our physical office and handled the wiring, computer migration, and ensured all our network devices were working. Plus 1 Technology always addresses your calls quickly.”

David Goldenberg

President, Reliant at Home Care

Responsive and Knowledgeable “My last IT firm struggled to respond to our issues in a timely manner. Plus 1 resolves our issues quickly and follows up on any questions we may have. Choose Plus 1 Technology for your tech needs, their service, knowledge, and response time are industry-leading.”

Jeff Grable

President, JMG Rinks

Attentive, Prompt, and Secure – Highly Recommend “Plus 1 Technology has been extraordinarily attentive to our changing technology needs and has guided us through many changing technologies. We are a law firm and our digital security must be excellent. Plus 1 can resolve a multitude of changing technical problems and circumstances as technology evolves. Plus…

Tom Wolpert

Wolpert Schreiber McDonnell PC

Direct Engagement “Plus 1 Technology provides us with direct engagement to discuss our current and future projects. Plus 1 is great at handling multiple projects at once and recommending the right solution that is best for our business.”

Joseph Zimring

CEO, Rolling Rock Building Stone

Personal touch “Plus 1 Technology has the specialized knowledge required to keep our infrastructure running so we can run our business. Our past providers were not as responsive to our support concerns. Plus 1 Technology provides quick resolutions. Plus 1 has the personal feel of a small business but the responsiveness of a large firm.”

Pat Wolpert

Get off the fence and make the right decision to go with Plus 1 Technology! “We use Plus 1 Technology for our computer hardware, software subscriptions, and VOIP phone solution. They provide us with a single point of contact for all our IT needs. Their quick response and speedy resolutions keep our business running smoothly.”

Bob List

Agent, Landstar

They take the Time to Learn your Business “We met Plus 1 Technology after a catastrophic failure and feared we had lost 20 years of data. Plus 1 was able to retrieve the data and ensure backups were in place for the future. Plus 1 Technology has take the time to learn how our business…

Gil Holley

General Manager, Patriot Land Transfer

Frequently Asked Questions

Can’t find Answers?

01 What types of processes can be optimized?

Almost any repetitive or manual task can be improved, from sales proposal creation and logistics scheduling to data entry, reporting, and customer onboarding.

02 How do you determine where to start?

We begin with a workflow analysis, meeting with your team to understand current processes, identify bottlenecks, and define KPIs to measure improvement.

03 Will Business Process Optimization require new software?

Not always. Many improvements come from streamlining how you use existing tools. If new technology is needed, we’ll recommend cost-effective options aligned with your goals.

04 How long does the optimization process take?

Timelines vary depending on scope. Some workflows can be streamlined in weeks, while broader initiatives may take a few months. We provide a clear roadmap upfront.

05 How do you measure success?

We establish KPIs during planning, like reduced task time, cost savings, or improved accuracy, and track results to ensure the optimization delivers ROI.

06 Is Business Process Optimization only for large companies?

No. In fact, small and mid-sized businesses often see the biggest gains because improvements free up resources, reduce overhead, and support scalability.

Optimization That Scales with Your Business

Whether you’re looking to streamline a single workflow or completely transform how your organization operates, Plus 1 Technology delivers Business Process Optimization services that make a measurable impact. We take care of the heavy lifting so you can focus on running and growing your business.

Business Process Optimization That Streamlines the Way You Work

Smarter Workflows Built for Efficiency, Accuracy, and Growth