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Tag Archives: software
It’s a mistake to anthropomorphise machines
(AKA ‘Feedback for NatWest: a rant’) I read in a book somewhere, long ago, that ‘computers were going to make our lives easier’. I realize now that the ‘our’ in that promise didn’t include folks like me; it was addressed … Continue reading
Posted in ... wait, what?, Business, Communication, Computers and Internet, Critiques, Phlyarology
Tagged ethics, HCI, loyalty, online banking, rant, software
20 Comments
A letter to The Co-operative Bank — a rant
Dear Sir or Madam, First of all, please accept my apology for the fact that I have been so curmudgeonly of late. I attribute this to an ear infection that has been causing me grief for the last few days. … Continue reading
Posted in ... wait, what?, Business, Communication, Computers and Internet, Critiques, Phlyarology
Tagged ethics, fraud, HCI, software
8 Comments
Yet more clueless software design
Dear Gail, Many thanks for your invitation to ‘SkillPages’. Unfortunately, the idiots who built this system have clearly not even done basic testing on their platform before releasing it into the wild. This seems to be par for the course … Continue reading
Posted in Business, Capitalism, Computers and Internet, People
Tagged clueless, social media, software, wannabes
8 Comments









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