1Information We Collect

Information You Provide

When you create an account or use our services, we may collect:

• Account Information: Name, email address, company name, and password when you register for an account
• Billing Information: Payment details processed securely through Stripe (we do not store full credit card numbers)
• Contact Information: Information you provide when contacting support or submitting inquiries
• Query Data: Domain names, IP addresses, and email addresses you submit for lookups and verification

Information Collected Automatically

When you use PayToolbox, we automatically collect:

• Log Data: IP address, browser type, operating system, referring URLs, and timestamps
• Usage Data: Pages visited, features used, lookup queries performed, and time spent on the Service
• Device Information: Device type, screen resolution, and unique device identifiers

2How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our DNS lookup, blacklist monitoring, and email verification services
• Process transactions and send related information, including purchase confirmations and invoices
• Send technical notices, updates, security alerts, and administrative messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities to improve user experience
• Detect, prevent, and address fraud, abuse, and technical issues
• Enforce our Terms of Service and comply with legal obligations
• Implement rate limiting to ensure fair usage of our services

3Data Storage and Security

We implement industry-standard security measures to protect your personal information:

• Encryption: All data transmitted between your browser and our servers is encrypted using TLS/SSL
• Secure Storage: Personal data is stored on secure servers with restricted access
• Password Protection: User passwords are hashed using secure one-way hashing algorithms
• Access Controls: Access to personal data is limited to authorized personnel only
• Regular Audits: We regularly review our security practices and update them as needed

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

4Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Session Cookies: Maintain your login session and remember your preferences
• Security Cookies: Detect and prevent fraudulent activity and security threats
• Analytics: Understand how users interact with our Service to improve functionality

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of the Service.

5Third-Party Services

We may share information with third-party service providers who assist us in operating the Service:

These third parties are contractually obligated to protect your information and use it only for the purposes we specify.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

6Data Retention

We retain your information for the following periods:

• Account Data: Retained while your account is active and for up to 2 years after deletion request
• Usage Data: Aggregated usage statistics retained for up to 1 year
• DNS Cache: Lookup results cached for up to 24 hours for performance
• Log Data: Server logs retained for up to 90 days for security and troubleshooting
• Billing Records: Transaction records retained for 7 years for legal and tax purposes

You may request deletion of your personal data by contacting us. Some data may be retained as required by law.

7Your Rights

Depending on your location, you may have the following rights regarding your personal data:

To exercise these rights, please contact us using the information provided below.

8Children's Privacy

PayToolbox is not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete that information.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:

• Posting the updated policy on this page with a new "Last Updated" date
• Sending an email notification to registered users for significant changes

We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Service after any modifications constitutes your acceptance of the updated policy.

10Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: