Ecommerce Web Design Vancouver and the Comox Valley

Rather than adding a generic shopping cart, we integrate ecommerce functionality directly into your website and tailor it to your brand, content structure, and sales process. The result is a seamless experience that feels considered and intentional — not bolted on.

These ecommerce and catalogue solutions are commonly used within our website design and branding work.

For manufacturers, resellers, home builders, developers, and trade-based businesses, we design shoppable catalogues and wish list tools that allow prospects to explore options, select products of interest, and submit informed requests for follow-up. These tools support consultative sales conversations by giving your sales team clear insight into buyer intent before the first call.

Customers need to be able to quickly find what they are looking for. On-page search engine optimisation is paramount.

When you have a lot of different options, you need to put thought into how to best organise them for your customer experience. Our experience is your advantage — we’ll set things up so your customers can quickly find what they are looking for.

Being able to show product options such as colour, size, or customisation ‘at a glance’ is a major plus for your customers. We’ll set up drop down menus, radio buttons, check boxes and more to help you to flexibly and clearly display the different product options available.

You want to be able to add products, modify item information, and change prices yourself on the fly – even from your smart phone! And how about order fulfillment, shipping and inventory management – your administrative teams will all be able to work effectively and accurately. We can also recommend a solution that can integrate with your in-store POS system if you need it.

Inventory tracking will be super easy. You’ll know when it’s time to re-order well before you run out, what’s taking the longest to sell, and what’s turning over quickly. That means you can make smarter decisions about ordering, keep stock on hand, and plan successful sales and promotions.

We can fully customize any administrative or customer communications triggered by a customer purchase. Your customers will appreciate the extra effort to take care of them, and your employees will receive the info they require for timely and accurate order fulfillment and shipping.

We can integrate your store with a number of different payment gateway options so you can accept credit cards and online payments that will play well with your existing merchant services company or bank.

For retail businesses, contactless curbside pickup may be important and it can simplify payment interactions by processing them in advance from your online storefront. We see this as a service likely to increase in popularity. Need us to set up multiple curbside pick up options on different dates with varying time ranges – no problem!  

There’s nothing as disappointing to your customer as finding out an item they just ordered won’t actually ship immediately, or that the cost is much higher than expected. We can set up clear ‘real-time’ shipping rates, so your customers stay happy and informed. You’ll be able to offer flexible shipping based on carrier-calculated shipping methods (Fedex, UPS, Canada Post, USPS etc.), flat rate, free shipping, and custom shipping based on weight or subtotal, or shipping rates per product. 

Keeping track of order status is important to your administrative process. Wouldn’t it be great to update each order as you fulfill it AND notify your customer at the same time with no extra steps involved?

Discount coupons, tiered pricing, volume discounts, and limited time promotions are all excellent ways to grow your sales. We can help you plan and implement specific ecommerce campaigns to promote your products.