ChatFlow is now nuhello. Find out more about this great change.

Hello

brilliant

marketeers

welcome to our

brand.

Find everything you need to craft stunning content using our brand voice, identity and assets. 

Our logos are just
as brilliant as you.

Explore our logo's and understand why they are the most important asset we have.

Our logo

A new way to say hello
starts here

How we build trust and confidence with our customers starts with our logo. The way in which our logo is presented and where it appears is crucial for the world to trust our mission.

Logotype

Our typographic uses custom letterforms called nuhello Delight. The typographic has been built to be bold and sharp representing our confidence in what we do. 

  • Our logo must have a minimum of 120px padding.
  • Our logo must not be smaller than 80px.
  • Our logo must be less than 10% of the content.
  • Our logo cannot be used vertically.
  • Our logo colours should not be changed.
  • This logo should be used for promotional content.
Brand Name

Our brand name is nuhello
and we're customer first

Brand Name

Our brand name is our identity. We use it across everything we do and it's important that our customers see our brand consistency from day one. 

  • Do not spell nuhello as Nuhello.
  • Our brand name should always be all lowercase.
  • Our brand name should never be all capitalised.
  • nuhello is singular so do not add "s" after it.
The Intelligence Logo

Every customer is crowned a winner
with our solutions

The consistent appearance of our icon is critical in ensuring our audience instantly recognises our brand across various channels. In many cases, this symbol is the first introduction that people have to nuhello. 

Favicon

Our icon is our face on social accounts and our partners websites, keeping nuhello front and center. It can be used at a wide variety of sizes, as small as 16px like our favicon.

  • This logo must not be smaller than 16px.
  • This logo cannot be used vertically.
  • This logo's colours should not be changed.
  • This logo should only be used on content where customers instantly recognise our brand.
  • This logo should not be used on the same content as our nuhello logotype.
AI Assistant nu Logo

The most intelligent friend
in your business

We want users to understand that we power many of their daily interactions. Our nu logo is the most likely visual our users will be familiar with which gives them confidence to engage with us.

Logo

nu powers over 4 million interactions each month and is the assistant our customers will recognise across various websites. 

AI Assistant Flo
  • This logo should is only to be used as our chat icon.
  • This logo cannot be used vertically.
  • This logo colours should not be changed.
  • This logo should not be used for promotional content.

Our colours are just
as bright as you.

Communication is a wonderful tool. We want to reflect that in the work we do, and the colours we use — that's why we've developed a bold and beautiful palette.

Our Colour Palette

The colours that underpin our
customers amazing success

Our core colours define our business which evokes trust in our customers and keeps our team focused on pushing the bar. 

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Our core colour represents growth and progress

We use this colour to reinforce our determination to make our customers succeed in everything they do.

  • HEX: #49bc31
  • RGB: (73,188,49)
  • Used to highlight nuhello

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Our core colour represents innovation and a premium service

We use this colour to reinforce our commitment to building cutting edge technology and dedication in servicing each of our customers. 

  • HEX: #3f215b
  • RGB: (63,33,91)
  • Always use when promoting nuhello

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Our secondary colour represents our modern approach to success

We use this colour to establish trust and professionalism with our customers.  

  • HEX: #22281e
  • RGB: (34,40,30)
  • Only to be used as text

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Our secondary colour represents our determination to cut through

We use this colour to relate to our individual customers reassuring them that they are not alone. 

  • HEX: #cfff92
  • RGB: (207,255,146)
  • Used in email communications

Our voice is just
as bold as you.

Our language principles emphasises that using the nuhello platform is easy, inspiring and empowering.

Our language principles builds strong connections

We use language principles across all communications and customer experience touchpoints.

We always apply restraint and never deviate from these language principles.

Simple

People don't like to feel confused so we never complicate the message with unnecessary words. 

Smart

People remember things that matter most to them so we make statements that standout.

Human

People love to communicate so we always try to be personal in the message.

Short

People don't have time to waste so we always respect the time of our readers.

Inspiring

People love to discover and that's why we invoke curiosity to explore more.

Welcoming

People love to feel supported so we delight readers with every sentence.

Actionable

People want to get something for exchange of their time so we add value through every message.

Our aesthetics are just
as beautiful as yours.

We've built our typography around our foundation with the view that from day one our customers trust us. 

The Typographic

The delightful text that
sparks innovation around the world

We're an innovative company, so the words we write and the typefaces we use is key to our brand. We've developed our unique typeface which is as bold as our mission. 

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Typography

nuhello Delight is our official typography. We use this across all content where we are trying to establish a connection with our audience. It's different and innovative - a credit to our mission. 

  • Used across all promotional material.
  • Should be used as case sensitive text.
  • Approval required to use this font.

ChatFlow Delight Typography
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Secondary Typography

We use Avenir as our secondary official typography. This font is used on documentation and agreements to reinforce our modern approach to business. 

  • Can be used where Delight is not approved.
  • Should be used as case sensitive text.
  • Always used for official documentation.

ChatFlow Avenir Typography