The future of customer centricity is effortless, instant and exciting.
Welcome to the future of customer centricity powered by AI.
Growth and great customer experiences should never be a trade-off. Customers expect support that’s instant, personal and effortless. By bringing AI to voice, chat and email, we help every business deliver the service their customers deserve.
This is what we’re building. Welcome to nuhello.
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Powering over 4 million monthly hellos with
We are building the worlds most customer centric operating system
AI that makes customers stay
From support automation to smart bookings and real-time monitoring, our AI connects every customer touchpoint — so businesses respond faster, operate smarter, and build lasting loyalty.
Helping businesses overcome the unknown
We give businesses the visibility, intelligence, and automation they need to stay ahead — even when the future is unpredictable. We do this by investing in research and development that focuses on current problems our customers are facing.
Making customer service a growth engine
Customer service shouldn’t just solve problems — it should create opportunity. We help businesses turn every interaction into loyalty and long-term value. With the right automation and insight, support becomes a powerful driver of growth.
"We started with our customers’ biggest challenges and worked backwards until AI made solving them effortless."
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Anthaeus Weir
CEO & Founder
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Where it all started
We launched as ChatFlow
We laid out the foundation to building an AI chatbot platform that could easily answer customer queries.
February 2024
United Kingdom
Where we went back to basics
Research into RAG starts
Our research teams builds over seven different Retrieval-Augmented Generation AI frameworks. This marks our first step into building agentic AI.
July 2024
United Kingdom, Germany and India
Where we achieved our first milestone
2 million interactions
ChatFlow powers over 2 million monthly interactions, solving more than 70% of customer issues.
November 2024
Worldwide
Where we started our Zero-Day thinking
Building Voice AI begins
Our engineers begin building our own Voice AI infrastructure based on our own customer success framework.
May 2025
United Kingdom, Germany and India
Where we knew we put our customers first
4 million interactions
ChatFlow powers over 4 million monthly interactions, saving our customers over 600,000 hours in support time.
October 2025
Worldwide
Where we proactively debated our future
nuAI is built
Our teams, customers and partners successfully test our brand new AI platform built from the ground up. This new platform unifies voice, email, chat and communications powered by our nuAI neural network.
December 2025
United Kingdom and Pakistan
Where we begun to operate beyond today
nuhello is born
ChatFlow is rebranded to nuhello with a mission to build the worlds most customer centric operating system.
January 2026
Worldwide
We build, operate and grow with 6 mindset principles
Customer First
We make decisions by working backward from our customers. If it doesn’t improve their success, it's not a nuhello product.
Zero-Day Thinking
We approach every problem as if nothing exists yet. No legacy thinking or assumptions. Only what delivers the best solutions for our customers.
Accountability Always
We take ownership from start to finish. Delivering for customers is our responsibility and no excuse will ever change that.
Proactively Debate
We challenge ideas early and with facts to find the best solution, not the easiest. This is how we earn and keep customer trust.
Back to basics
We build AI with simplicity. If it’s not simple, it’s wrong. Simple systems break less and deliver more value for our customers.
Operate Beyond Today
We move fast and design for tomorrow’s biggest challenges. Every decision must deliver for our customers as they grow and evolve.
Be ready for everything customer
nuhello is built on our success framework. With “Be ready in 30” we help you solve real customer challenges quickly and keep laser focused on reaching your full potential.
30 Seconds
All it takes to get started with no hassle, no complexity, just instant setup.
30 Minutes
Your AI chatbot is fully ready to support your customers with confidence.
30 Days
You’ll start seeing real results—happier customers, fewer emails and time saved.
