FAQ
Licenses & Activation
After installation, open your DAW and, if necessary, rescan your plugin folder. Then, search for the plugin in your DAW and load it onto a track to open the GUI.
If you still have a few days left in your trial, click on the rectangle that appears in the middle of the plugin window. You will then be prompted to enter your license. Enter the license, submit it, and then remove the plugin from the track and reload it.
If your trial has already ended, the plugin will immediately prompt you to enter your license. Enter your license, submit it, remove the plugin, and launch it again.
No Activations Left on the License
If there are no activations left on your license, log in to your account at login.noiseworksaudio.com. Go to the **Licenses** section to view your license and the devices it is linked to. Remove a device from the list to free up an activation and use the license on another device.
Used the Wrong Form to Enter the License
If you purchased your license from noiseworksaudio.com, you do not need to enter the license in the form on the user login dashboard. This form is only required for customers who bought plugins from a third-party store. Instead, enter the license directly into the plugin once you’ve opened it in your DAW.
Licenses purchased from a reseller are disabled by default. To enable your license, follow these steps:
1. Create an account at login.noiseworksaudio.com.
2. Log in to your account and enter the license in the form displayed on the dashboard.
3. Click Submit and wait a few seconds.
4. Once the popup appears, reload the page.
After reloading, the installer will be available on the dashboard, and your licenses can be viewed by clicking on Licenses.
- Log in to your account at login.noiseworksaudio.com
- Go to “Licenses” in the menu on the left
- Find the license and the device you want to deactivate
- Click on “Reset Device”
Login / User Portal
You Created Your Account Before 2024
We introduced a new user login system in 2024 and were unable to transfer older accounts. But don’t worry—your data is not lost.
Follow these steps to access your account:
1. Go to login.noiseworksaudio.com.
2. Create a new account using the same email address you used for your purchase.
3. Verify your email address.
4. Log in to your account.
Wrong User Credentials
Make sure you are using the correct email address and password. If needed, use the Forgot Password option to reset your password.
Email Address Not Verified
After signing up, you need to verify your email address. Check your spam folder if you can’t find the verification email.
If the verification link has expired, sign up again to receive a new verification email.
1. Go to login.noiseworksaudio.com.
2. Click on Reset Password.
3. Enter your email address.
4. Check your inbox and spam folder for a password reset email.
5. Click on the link provided in the email.
6. Enter a new password and confirm it.
You should now be able to log in with your new password.
1. Go to login.noiseworksaudio.com.
2. Create a new account using the same email address you used for your purchase.
3. Verify your email address by clicking the link in the confirmation email.
4. Log in to your account.
You should now have access to your licenses and downloads.
1. Click the contact button in the bottom right corner and send us both your old and new email addresses.
2. Create a new account at noiseworksaudio.com/signup using your new email address.
Once your request is processed, your licenses and data will be linked to your new email address.
Purchase
All licenses are available in your user account at noiseworksaudio.com/account
1. Log in to your account.
2. Click on Licenses to view and manage your licenses.
The latest installers are available in your user account at noiseworksaudio.com/account
1. Log in to your account.
2. Go to the Dashboard.
3. Click the download buttons to get the installer for your operating system.
Once downloaded, follow the installation instructions to set up your plugin.
1. Open the checkout by clicking on a Buy button.
2. In the checkout window, locate the discount code field on the left-hand side.
3. Enter your discount code and apply it before completing your purchase.
The total price should update automatically once the discount code is applied.
1. Open the checkout by clicking on a Buy button.
2. Enter your email address and zip code.
3. Click Continue
4. On the left side, click Add VAT number to enter your VAT number and company address.
Make sure all details are correct before completing your purchase.
Please use the contact form in the bottom right corner to request a refund.
Click the contact button in the bottom right corner and send us the following information.
1. A copy of your student ID.
2. Proof that you are a teacher at a music production school, such as SAE or HOFA
Once verified, you will receive further instructions on how to claim your EDU discount.
Plugins
The latest installers are provided in your user account at noiseworksaudio.com/account
Steps:
1. Log in to your account.
2. Go to the Dashboard.
3. Click the download buttons to get the installer for your operating system.
Once downloaded, follow the installation instructions to set up your plugin.
Check the requirements first. Most of our plugins require:
1. macOS 12 or later.
2. Windows 10 or later.
If you need further assistance, contact us at
support@noiseworksaudio.com.
System Requirements:
Most of our plugins require macOS 12 or later, or Windows 10 or later.
Special Case for Pro Tools, Luna, Studio One:
Our plugin DynAssist/ DynAssist-Lite works exclusively with the ARA and cannot be used as a standard insert. (2024)
Default Installation Locations:
If you have customized your plugin installation locations, we recommend reinstalling to the default locations:
Windows VST3:
C:\Program Files\Common Files\VST3
Mac VST3:
***yourUserName***/Library/Audio/Plug-Ins/VST
Macintosh HD/Library/Audio/Plug-Ins/VST3
Mac AU:
***yourUserName***/Library/Audio/Plug-Ins/Components
Macintosh HD/Library/Audio/Plug-Ins/Components
DAW Rescan:
– Rescan audio plugins in your DAW.
– In Studio One, delete plugin data if you’ve changed your plugin location.
Windows: 64Bit VST3
Mac: VST3, AU, AAX
1. Go to noiseworksaudio.com/account
2. Log in to your account.
3. Use the provided buttons on the Dashboard to download the latest version.
4. Install the downloaded file by following the on-screen instructions.
If you need more help, just click the contact button in the bottom right corner to get in touch with us
