FREQUENTLY ASKED QUESTIONS
Got Questions?
We Have Answers
We’ve gathered answers to the questions we hear most often, so you can get a clearer picture of how NewcoUSA, Inc. works and what to expect from our products and services. Our goal is to make sure your equipment is ready to perform at its best.
Surface Engineering & Coating Solutions
Can you apply your coatings to a part at my plant (on site)?
Yes, some coatings can be applied on site. Please contact us for more information.
How long does the coating last?
The longevity of the coating depends on the application and conditions in which the coating is exposed.
Can coatings be applied to brass, aluminum, stainless steel, ceramic, plastic?
Yes.
What is your lead time for coating?
Our lead time for coating is typically 5-10 working days.
Does your coating contain contaminants?
Our coatings are semi-permanent and completely inert. They are not like release agents. They are completely safe with no outgassing.
Can you provide certification that your coatings are safe?
In an application where food grade is necessary, we can provide a chain of custody compliance letter stating the coating is FDA Compliant according to Code of Federal Regulation 21.
Reliability-Centered Repairs
Why use NewcoUSA, Inc. instead of in-house restoration?
With more than 30 years of expertise, we have the capabilities to reengineer parts when necessary. Some parts require grinding, special cleaning, and/or platings and coatings. We can make repairs to faulty equipment design and provide a less expensive alternative without sacrificing quality and performance.
Why use NewcoUSA, Inc. instead of an OEM?
As a local supplier, we are more accessible and cost-effective with quicker turnaround. As OEM equipment wears and replacement parts become obsolete, NewcoUSA Industrial Services has proven solutions to maintain and improve existing equipment to keep lines running while saving money. Also, we offer improved parts based on failure analysis that outperform OE parts.
What is your warranty for renewals?
The warranty for renewals is the same as the OEM warranty.
Can I purchase repair parts separately and send them with my melter for renewal?
Yes.
What are your lead times for the typical (module, nozzles, hose, filter) renewal?
Typical renewal lead time is 2 weeks.
High-Performance Wheel Technology
What kind of wheels do you provide?
NewcoUSA, Inc. is the exclusive North American partner for Räder-Vogel, providing high-quality wheels and castors for a variety of applications and industries such as Material Handling, Automotive Industries, Amusement Rides Technology, Mining and Aggregate Industries, Aviation Technology, and more. With a catalogue of over 30,000 different items, including drive, load, and guiding wheels, our team of experts can find the perfect wheel for your application.
Do you provide custom wheels?
Yes, our team of experts are uniquely equipped to analyze your specific application and environmental factors to develop a custom wheel that is built to last and meets your specific needs.
Do you provide wheels for Automated Guided Vehicles (AGVs) and other Material Handling equipment?
Yes. While standard high-performance wheels cannot be used for Automated Guided Vehicles (AGVs), we have a specific proprietary formulation that is best used for AGVs that competitors do not use. Thanks to our comprehensive range of wheel-tread materials, each of which features specific properties, we can optimize our drive wheels to suit your area of application.
Do you provide wheels that can reduce the amount of energy consumption in my application?
Yes – our wheels offer approximately 20% lower rolling resistance compared to other materials, meaning less energy is required to move a load leading to improved fuel efficiency or battery life in electric vehicles. With Räder-Vogel’s specific proprietary wheel formulations, you not only enjoy the benefit of lower rolling resistances, but also higher load capacities.