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DOCUMENTATION Purpose This guide describes how to transition your Microsoft Cloud Solution Provider (CSP) services to Netrix Global. Audience Microsoft 365 tenant administrators with the Global Admin role. Note: If you are not a Global Admin, provide this guide to the appropriate administrator to complete the authorization. Step 0 (Recommended): Enable
DOCUMENTATION nVX Cloud Phone platform supports a wide range of SIP-compliant physical IP phones, along with native WebRTC-based softphone. It also offers mobile apps for iOS and Android, enabling consistent communication across desktop and mobile environments. Please note that this list may not be exhaustive, additional models may be compatible.
DOCUMENTATION This guide provides a step-by-step process for registering and accessing the Netrix CSP Portal, making it easy for users to navigate the registration system. It simplifies the potentially complex steps involved, ensuring that users can efficiently complete their registration without confusion. By following this guide, users will gain quick
DOCUMENTATION Get up and running fast. This quick-start shows you how to order CSP licenses, pick monthly vs annual billing, co-term new seats with existing renewals, assign licenses to end users, and add teammates with proper portal permissions—everything a new admin needs to manage licenses confidently. How to Order Licenses
DOCUMENTATION A & J: Line Keys Use these keys to activate lines and assign various features B: Hookswitch Picking up the handset from the handset cradle, the hookswitch bounces and the phone connects to the line, laying the handset down on th handset cradle, the phone disconnects from the line.
DOCUMENTATION To logout of the nVX User Portal, click on and then click on logout icon at the bottom left of the navigation panel. Note: When logged out of the nVX User Portal, users will no longer receive inbound calls to their nVX Websip phone. All phone calls will be
DOCUMENTATION To choose the same device for both microphone and speaker use: Step 1: Select the Additional Settings icon in the bottom left of portal to open a pop-up. Step 2: Click on the Microphone icon. Step 3: Select the devices from the options listed. (This is pulled from windows)
DOCUMENTATION Call Detail Records (CDRs) show information on individual calls. To view your Call Detail Records, click the Call Detail Records menu icon, on the left panel of the dashboard. Records can be filtered and sorted. Available information in Call Details Each record contains the following details: Type – Direction of
DOCUMENTATION Emergency services are supported both through the User Portal and when dialing 911 using an IP phone SHARE THIS
