Two Important Terms: Rematch and Pre-Match
INSPIRATION
Two Important Terms: Rematch and Pre-Match

28 August 2025
While “rematch” isn’t exactly a new term in the au pair world, it’s worth revisiting what it really means.
A rematch happens when an au pair feels uncomfortable with a host family, or the relationship just isn’t working out, and the agency (Nedsa) has already done everything possible to try to solve the problem. As a last resort, the agency in the Netherlands will search for a new host family for the au pair.
However, a rematch isn’t always easy, and it comes with some conditions:
- The current host family must give permission for the rematch.
- The au pair must not have been guilty of irresponsible behavior, endangering the children, breaking local laws, etc.
- The au pair must understand that she may need to move to another town, city, or province.
- The new placement may involve caring for more—or fewer—children.
- An au pair can only be rematched once. If that second placement doesn’t work out, she will need to return home.
- Rematching means starting over with another adjustment period, as it’s a completely new family.
- If Nedsa cannot find a new family from their own database, they may reach out to another agency. In that case, the au pair will become part of that new agency and will no longer be represented by Nedsa.
Because of these challenges, a rematch should never be taken lightly. Before requesting one, think carefully about whether it’s the right step.
In recent years, another concept has become more common: the pre-match.
A pre-match occurs when a host family already knows a potential au pair through friends in South Africa, or they discover her profile on a website and decide to invite her to join their family. If both sides agree, she is “pre-matched” with the family.
However, Dutch regulations require that all au pairs and families work through a recognized agency. That’s why agencies like Nedsa often become involved with pre-matches.
Here’s how it typically works: Sometimes, a South African agency can’t provide an au pair for a certain time period. Families then search for their own au pair and approach the agency only to handle the paperwork and formal process.
It’s important to note:
- A pre-matched au pair is not pre-screened ahead of time.
- She must still upload her profile to the portal and go through the standard application procedure like everyone else.
While pre-matching may sound like the perfect way to secure an au pair position, it can come with its own challenges. Some au pairs in pre-match arrangements still decide to return home early.
The biggest drawback of a pre-match is that the au pair will never truly know whether she would have passed the official screening process had she applied the normal way.













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