Reporting a Concern

We value all feedback about our work, our members, and our leadership. MenEngage Alliance is committed to responding to concerns and complaints in ways that center the needs, rights, and safety of those impacted — directly or indirectly — by harm, misconduct, or Code of Conduct violations.

This page explains how one can report a concern or complaint regarding any person or entity affiliated with MenEngage Alliance.

We recognize that accountability is an ongoing process. Our systems are designed to be survivor-centered, transparent, and responsive, and we regularly improve them based on lessons learned.

What Can Be Reported?

You may report:

• Harm or misconduct you experienced or witnessed.
• Concerns about members of the Alliance, both individuals and organizations, MenEngage-affiliated working groups or committees, or MenEngage-affiliated networks.
• Breaches of our Core Principles or Code of Conduct.
• Concerns relating to individual behaviours, systemic issues, leadership conduct, or organizational culture.

If you are reporting on behalf of someone else, please discuss with them first and obtain their consent, to avoid exposing them to further harm or risk.

Options to Report a Complaint

We want to offer you several options for reporting a complaint in terms of how and where (to whom) to send it.

How:

• You can submit a complaint anonymously or with your name. Also, you can file a complaint using an online form or downloading a form which you can fill out and then submit by email.

Where:

• You can submit a complaint directed at the relevant focal persons per regional MenEngage network, or to the focal persons at the Global MenEngage level. Only for exceptional cases, you could submit a complaint to an independent reviewer. 

Following we explain all these options.

Reporting to the Regional MenEngage level

If the complaint involves someone that is associated with a regional or country-level network of the Alliance, we suggest reporting directly to the respective regional focal point(s). Given our decentralized, bottom-up approach, this is how we are organized for handling such reports.

Your complaints will be received by one of the following focal MenEngage Regional Network Focal Points for complaints:

• Africa — MenEngage Africa (MEA): Josephine Mukwendi (she/​her), Regional Network Specialist, Sonke Gender Justice / Coordinator-MenEngage Africa josephine@​genderjustice.​org.​za>
• Caribbean — Caribbean Male Action Network (CariMAN): Tricia Basdeo-Gobin (she/​her), member-Executive Board, CariMAN triciabasdeo@​ymail.​com>
• Europe — MenEngage Europe (MEE): Anna Lindqvist (she/​her). Regional focal point email hidden; JavaScript is required
• Latin America — MenEngage Latinoamérica (MELA): Hernando Muñoz (he/​him), Regional Co-coordinator email hidden; JavaScript is required>
• North America - North American MenEngage Network (NAMEN): Becca Williams (she/​her),(email hidden; JavaScript is required) and Shane Joseph (he/​him), Chairperson, NAMENrudijoseph@​yahoo.​com>
• South Asia — MenEngage Alliance South Asia (MEASA): Yogesh Vaishnav (he/​him), Director, Vikalp Sastha Regional Coordinator, MEASA yogesh@​vikalpindia.​org>
• Lebanon/​SWANA — MenEngage Lebanon/​SWANA region: Lara Habib (she/​her), PSEA Coordinator, ABAAD psea.​coordinator@​abaadmena.​org>

Please submit your complaint directly by email to the focal person, use this Complaint Submission Form (Downloadable).

Reporting to the Global MenEngage level

You may report to the Global Secretariat of the Alliance in any of the following situations:

• The matter involves Global Secretariat staff, Board members, leaders of the regional networks or consultants with the Global Secretariat.
• You are not comfortable reporting at the regional level.
• You did not receive a response or were dissatisfied with a regional-level process.

Global Complaint Form (Online Form) 

Complaints submitted here will be reviewed by:

• Co-Chair of the Global Board: Samitha Sugathimala (she, her).
• Co-Directors of the Global Secretariat: Joni van de Sand (she her) & Laxman Belbase (he, him) 
• Focal points for complaints from the Global Secretariat (Oswaldo Montoya (he,him) email hidden; JavaScript is required and Paul Ruban (he,him) email hidden; JavaScript is required

If you submit a report to the Global Secretariat, and it would be more appropriate for your regional network to handle it, we will inform you and ask your consent before transferring the case.

If you prefer to submit your complaint directly by email to the focal person, use this Complaint Submission Form (Downloadable) 

Complete the form and send it to email hidden; JavaScript is required or to the focal points listed above (Oswaldo Montoya (he,him) email hidden; JavaScript is required or Paul Ruban (he,him) email hidden; JavaScript is required) via email. You may also write your own report if that is more appropriate or preferred.

Reporting to Independent Reviewer (last resort)

If you are not comfortable reporting to the regional focal points or the Global Secretariat listed above, you may use an external, independent reviewer who is not part of MenEngage (to avoid conflicts of interest).

Please choose this channel only when you have reasonable concerns about impartiality or safety with the regional or global channels — for example, if:

• the person(s) involved oversee or closely work with the focal points,
• you fear retaliation or do not feel safe using internal channels, or
• you previously reported through a regional/​global channel and did not receive a response.

Whenever possible, we encourage using the regional or global reporting options first.

Alternative Independent Complaint Form 

Prefer email? Use this downloadable Complaint Submission Form.

Complete the form and send it to email hidden; JavaScript is required

(You may also write your own report if that is more appropriate for you.)

If you have any doubts about which channel to use, you may contact email hidden; JavaScript is required for guidance

What Happens After You Report?

• If you include your contact information, you will receive confirmation of receipt within 2 business days.
• You will be invited to an initial conversation to better understand your expectations and how you wish to proceed, and we will explain our approaches and procedures of case handling or management.
• You may be accompanied by a support person during meetings or interviews, with prior notice if possible.
• You will be kept informed throughout the process on any updates relevant.
• The process can include either a restorative or disciplinary approach, depending on your wishes, the situation and our policy guidance.

In some cases, those who violate the Code of Conduct may face disciplinary action, including removal from leadership roles or membership.

Safeguarding and Confidentiality

• Your report will be handled with the strictest confidentiality.
• Reports will only be seen by the designated reviewers.
• We take every measure to prevent retaliation and to ensure the safety and dignity of everyone involved.
• Anonymous complaints are accepted and taken seriously, including following the due processes as outlined in our policy and guidelines.

Feedback and Improvements

We are committed to continuously learning and improving. All complaint-handling processes are reviewed to strengthen our accountability and better serve our members and communities.