Reduce no-shows, maximize provider utilization and improve access to care. With Mend.
All while your waitlist is kept waiting. See how much no-shows are costing you.
“The Mend Team is truly remarkable, and it shows through their collaboration and in their end platform. They have consistently adapted to our needs, collaborated with creativity, and delivered quickly, ensuring that the platform remains user-friendly, relevant, and focused on responsiveness and client-centered design.
As a leader and a Queer individual, I have found their team to beimmensely responsive and welcoming, working to ensure the design of Mend meets the unique needs of our clients. I am confident that Mend will continue to be a valuable asset in our efforts to provide inclusive and effective behavioral health services.”
Owen Love, MHA MA LPC LAC ACS
Director of Contracts & Commercial Services
Jefferson Center
With Mend, you can integrate bi-directionally, so you can:
Let clients book 24/7 while your scheduling rules make sure they match with the right provider. Your front desk can finally focus on client care instead of phone tag – and your providers stay productive with maximized billable hours.
Send automated appointment reminders, deliver forms and even share care instructions in 8 languages—including English, Spanish and Arabic. Finally reduce the communication burden on your staff—and expand the community you serve.
Your team spends too much time collecting forms and chasing payments. Now you can automate your check-in workflow. So you can start visits on time with everything you need—no matter whether the visit is virtual or in-person.
Give clients secure one-click access to virtual care—all they need is their date of birth. No patient portal, app download or passwords required. Clients get continuous care, just like they would in your office. Finally.
Mend’s AI assistant handles everything from scheduling and rescheduling to virtual visit technical support—so your staff has time to focus on helping those who need help most.
25M+ client visits
(and counting)
Every 5 Minutes
a client connects with care using Mend
Up to ↓43% no-show rate
after adopting Mend
↑30% client satisfaction
after adopting Mend
Mend is guaranteed to pay for itself—or we credit the difference.
“Transitioning to Mend for our Patient Engagement and Telehealth needs proved to be a pivotal decision for our team. This experience solidifies Mend as our preferred partner in delivering efficient and accessible healthcare services.
Meghan Phillips
Chief Operations Officer
Therapeutic Solutions
If you don’t see the return, we credit you the difference. (We’re the only mental healthcare software that offers this level of assurance.)
“Our implementation has gone very smoothly and on time. The implementation team is extremely knowledgeable about the product and workflows and has been enormously helpful throughout the process.
Christina Wolfe
Quality Improvement Health Informatics Manager
Henry J Austin Health Center
