About Giles

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So far Giles has created 114 blog entries.

Using AI to Amplify Learning: Inside MSCI’s L&D Transformation

2026-03-24T09:05:41+00:00

The New Era of Learning: Empowering Critical Talent in the Age of AI Discover how the MSCI Learning and Development team is using AI large language models to work smarter, faster, and with greater creative impact. In this session, we will pull back the curtain on real use cases from across the team, showing you exactly how AI is transforming the way MSCI build learning content, solve problems, and support the business. Nothing Found

Using AI to Amplify Learning: Inside MSCI’s L&D Transformation2026-03-24T09:05:41+00:00

Steve Rush

2026-03-05T09:59:29+00:00

Mark Nixon Modern Work Solutions GTM Lead, Microsoft Modern Work Solutions GTM Lead, Microsoft Steve Rush is a mutli- award-winning Chief Learning Officer. He’s currently Executive Director and Global Head of Learning and Skills at MSCI, where he spearheads global learning, development, skills and leadership transformation. Renowned for shaping future-ready organizations, Steve has led strategic learning initiatives that align workforce capabilities with evolving business needs across global markets. His expertise spans enterprise-wide learning strategy, digital transformation, intergenerational leadership, and neuroinclusive talent development. With a rich background in financial services and organizational change, Steve has successfully designed and [...]

Steve Rush2026-03-05T09:59:29+00:00

Leading the Transformation of Work in the Age of AI

2026-03-05T09:52:09+00:00

The New Era of Learning: Empowering Critical Talent in the Age of AI In this talk, Stella Pachidi will explore how artificial intelligence is fundamentally reshaping the nature of knowledge work and managerial practices. While many organisations are investing heavily in AI technologies, far fewer are prepared for the profound changes these tools bring to how work is organised, coordinated, and performed.  Drawing on research into AI and digital transformation in organisations, Dr. Pachidi will examine the challenges that knowledge workers and managers face as they integrate AI into everyday work—from shifting expertise and decision-making authority to new forms of collaboration between humans and [...]

Leading the Transformation of Work in the Age of AI2026-03-05T09:52:09+00:00

Dr. Stella Pachidi

2026-03-05T09:49:43+00:00

Mark Nixon Modern Work Solutions GTM Lead, Microsoft Modern Work Solutions GTM Lead, Microsoft Dr. Stella Pachidi is a Senior Lecturer in Technology and Work at King’s Business School, King’s College London, and Research Fellow at Cambridge Judge Business School, University of Cambridge. Her research interests lie in the intersection of technology, work and organising. Her current research projects include the introduction of artificial intelligence technologies in organisations and their impact on knowledge work and the production of knowledge, managing challenges in the workplace during digital transformation, and practices of knowledge collaboration across boundaries. Stella has published [...]

Dr. Stella Pachidi2026-03-05T09:49:43+00:00

Jon Ayres

2026-03-12T15:31:53+00:00

Mark Nixon Modern Work Solutions GTM Lead, Microsoft Modern Work Solutions GTM Lead, Microsoft Experience Jon has over 25 years’ experience in learning and transformation, working with organisations to design and deliver workforce strategies that support long-term business objectives. He partners with leaders across industries to align learning, talent, and skills initiatives with organisational priorities, helping clients build the capabilities needed to improve productivity, performance, and growth. Enterprise Strategy & Workforce Transformation Perspective Jon brings a strategic, enterprise-wide perspective to workforce transformation, helping organisations connect business goals with future skills development. As part of Accenture LearnVantage, he [...]

Jon Ayres2026-03-12T15:31:53+00:00

John Freshwater

2026-03-12T15:29:38+00:00

Mark Nixon Modern Work Solutions GTM Lead, Microsoft Modern Work Solutions GTM Lead, Microsoft Experience John brings extensive experience across enterprise learning, technology enablement, and workforce upskilling. At Udacity, he focuses on connecting business leaders with practical, outcomes-driven learning solutions that build capabilities in AI, data, cloud, and emerging technologies, closing critical skills gaps and driving measurable impact. Enterprise Strategy & Workforce Transformation Perspective John offers a pragmatic, enterprise perspective on how organizations can turn AI innovation into measurable workforce impact. He brings a deep understanding of learning platforms, AI-enabled personalization, and strategic partnerships to help organizations [...]

John Freshwater2026-03-12T15:29:38+00:00

Capita

2026-03-09T13:04:35+00:00

Mindboost Capita is the UK’s leading AI-enabled business process outsourcer, trusted by public and private sector clients to deliver essential services at scale. We simplify millions of interactions every day and create real, positive impact for communities across the UK and Europe. Our diverse team of over 34,000 colleagues operates across eight countries, primarily supporting UK and European clients, underpinned by ethical governance and advanced AI capabilities. Our story is one of transformation—moving from traditional process execution to becoming a trusted, AI-driven value partner. As we look ahead, our focus remains on delivering meaningful value, helping businesses and [...]

Capita2026-03-09T13:04:35+00:00

Vanessa Wainwright

2026-02-27T13:57:03+00:00

Mark Nixon Modern Work Solutions GTM Lead, Microsoft Modern Work Solutions GTM Lead, Microsoft Vanessa Wainwright is CEO and Founder of Abodoo, a skills intelligence platform helping organisations build the skills visibility needed to hire, develop and deploy talent effectively in an AI-accelerated economy. She works with senior Learning, Talent and People leaders to move from fragmented AI pilots to a connected, skills-first operating model. Vanessa is the co-creator of SkillsAI™, SkillSuite™ and The Skills Agent, and host of the Global Skills Podcast.

Vanessa Wainwright2026-02-27T13:57:03+00:00

Louis Bennett

2026-02-27T13:47:18+00:00

Mark Nixon Modern Work Solutions GTM Lead, Microsoft Modern Work Solutions GTM Lead, Microsoft Louis Bennett is PwC's Global Strategic Upskilling Leader and leads the firm's Network AI Academy - upskilling and driving AI adoption for our staff and Partners.

Louis Bennett2026-02-27T13:47:18+00:00

The Skills Operating System for the AI Age

2026-02-27T13:57:24+00:00

The New Era of Learning: Empowering Critical Talent in the Age of AI As organisations move beyond AI experimentation, learning leaders are under pressure to embed AI into learning strategy in a way that drives adoption, supports safe and responsible use, and strengthens human capability. In this session, we’ll explore how a skills-first approach can act as an operating system for learning and leadership in the AI age helping organisations connect strategy, behaviour change, governance and capability development. The focus will be on practical insights and critical questions learning leaders can take back into their organisations to guide decision-making [...]

The Skills Operating System for the AI Age2026-02-27T13:57:24+00:00