Learn how to manage company data, team members, security, and more.

Business admin course

You just completed the Dropbox business admin course.

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Dropbox business admin course

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Think of a team folder as your online filing cabinet—without the paper clutter. You set the folder structure and organization system, making it easy to find what you need, when you need it. In the content page, you can organize the folder structure in your new team space.From the content page, certain types of admins can also manage membership of shared content.

How to create a team folder

Your guide to being a Dropbox admin

If you're a new admin joining an existing Dropbox team, this module is your quick-start guide. We've gathered essential resources to help you understand Dropbox from an admin's perspective.
The other modules in this course are designed for admins setting up a new Dropbox account, but you might still find some useful info there once you've completed this one.

Getting started as a new admin for an existing team

Admins can enable their Dropbox teams with sharing permissions and instance configuration. Learn more about Dropbox admin controls.

What does it mean to be an admin for Dropbox?

Everything you need to manage your team in Dropbox is available in the admin console. It saves time by displaying key insights into your team’s activity and providing shortcuts to essential admin actions, including security settings.

Enable single sign-on (SSO) through the admin console. SSO makes life easier and more secure for your team.

Enabling single sign-on (SSO) through the admin console

What can I do with the admin console?

Ready to set up your team’s Dropbox team account? Get started with these steps.

How do I get started as a Dropbox admin?

Account capture is available to Dropbox teams on an Enterprise plan.

Account Capture

As an admin, you don’t have to go it alone! Setting up admin access for others on your team is simple.

How do I set up admin access for others?

Setting precise access controls for your team’s permissions is a great way to make the most of your Dropbox team account. Keep reading to find out how to manage permissions to ensure only the right people can access the right files in Dropbox, both at the user and custom group level.

How do I set team-wide sharing permissions?

We know how important security is to you and your company. That’s why Dropbox offers plenty of features to help keep your team’s Dropbox account safe.

What can I do to make my team’s account even more secure?

Dropbox team accounts make it easy to keep track of all your organization’s data and content. They’re designed to give admins the access and visibility they need, while helping your team stay secure and find files fast.

How to use your shared Team Space to manage your organization’s content

No matter how big your team is, as a Dropbox team admin you have plenty of options for managing Dropbox access.

How do I manage my team’s access to Dropbox?

Dropbox makes it easy for you to integrate your current identity management provider with your organization's Dropbox team account—the best way to efficiently manage users and groups.

Scroll down to learn more.

Integrating with your identity provider

If you and your team are new to Dropbox or just want to learn some tips and tricks to make your job easier, enabling advanced features in the admin console can help you deploy Dropbox successfully for businesses of all sizes.

As an admin of a Dropbox business account, you can view the number of licenses and space available for your team.

View and add licenses for your Dropbox business team

Advanced features of the admin console

While we at Dropbox focus on doing what we do extremely well, we also know that there are third parties who do what they do—extremely well. Rather than trying to build out every tool, we make it very easy to connect your Dropbox account with various third-party technology partners.

Using a third-party technology partner with your Dropbox team account

There are endless possibilities to what you can do with Dropbox. The scripting community is made up of users, just like you, who use our API to create new Dropbox functionality, integrate applications, and extend Dropbox beyond our core web, mobile, and desktop apps.

Connecting to our scripting community

A large design firm just started using a Dropbox team account, and are hoping to connect the tools they use every day. Here's how they can get the most out of Dropbox.

Using Dropbox to streamline business practices

A team at a small engineering firm just started using Dropbox. Will the transition from their old system be an easy one?

Life of an admin at a small business

The team at a large marketing and sales firm has just started using Dropbox. Aniela, the IT manager, is hoping Dropbox will help make her hectic job a little more manageable.

Life of an admin at a large business

Learn how to collaborate more effectively with your Dropbox business team account. 

Business team members course

You just completed the Dropbox business team member course.

Learn how Dropbox business can help you and your team create, secure, and share content for work.

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Dropbox business team member course

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Dropbox team accounts help you maximize inspiration and minimize distraction, letting your best ideas come to life. 

It’s a tool that allows you to sync your stuff, share important files, folders, and links, and collaborate with whomever, whenever, wherever. All safely within the cloud.

What is Dropbox?

Whether you’re working from home, from the office, or travelling to a business meeting, Dropbox makes it easy to access all your files, photos and videos on the go. You can easily do this by visiting dropbox.com, or by downloading Dropbox for your devices.

How to download the Dropbox desktop app

How to use Dropbox as a team member

Dropbox team accounts make it easy for teams to safely share and collaborate, no matter where you are, or what device you're using.

Getting your account set up

Dropbox is a great place to safely share and store your content. Whether you’re using the desktop app, dropbox.com, or the mobile app, it's easy to save content in your Dropbox account.

Where and how do I save my content on Dropbox?

A Dropbox team account can help you, your coworkers, and clients collaborate and stay on top of projects. All without stressing about file sizes, version mix-ups, and lost feedback. Collaboration just got a whole lot easier.

How do I share and collaborate with my team?

Dropbox team accounts aren't just for keeping your content organized. They make it easy to find files fast and collaborate seamlessly, so your team can stay focused on the work that really matters.

How can Dropbox help my team work together?

Dropbox Paper is an online document workspace for you and your team. Each doc allows you to organize and display text, media, and files all in one place.

Create a Dropbox Paper doc from dropbox.com

How do I use Dropbox Paper?

Now you’ve got the basics down, it’s time to learn about a few more tips and tricks to help you get the most out of your Dropbox team account.

File requests allow you to collect and receive files (up to 50 GB) from anyone, right in your Dropbox account.

How to create a file reques

Dropbox team account tips & tricks

Designers and creators are always moving, whether they’re working through the creative process at their desk, out looking for inspiration, or visiting clients and collaborators. A Dropbox team account can help make all of those tasks move smoothly.

How designers and creators use Dropbox

The team at a big marketing firm has just started using Dropbox, and they’re hoping it’ll help them stay organized and collaborate both internally and with their newest client.

How project leaders use Dropbox

Summit Realty Group is handling the sale of a luxury condo in downtown Miami. After weeks of negotiations, the buyer and seller have agreed on terms, and the final purchase agreement is ready. The buyer, a busy executive, is traveling internationally and can't attend an in-person closing. Both parties are eager to close the deal quickly.

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Learn how to use the essential features of your Dropbox account.

Dropbox fundamentals course

You just completed the Dropbox fundamentals course.

Learn how to create, securely store, and share your most important files with friends, family, and clients.

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Learn how to use Dropbox on Mac, Windows, and the mobile app. Share files securely, scan and upload documents, and get tips for using Dropbox.

You can manually upload files, photos and videos to your Dropbox account using the mobile app. The steps you take to manually upload files on your mobile device will vary slightly depending on the type of device you use.

How to add a file using the Dropbox mobile app

How to use Dropbox - a guide to your account

Dropbox helps you maximize inspiration and minimize distraction, letting your best ideas come to life. 

It’s a tool that allows you to sync your content, share important files, folders, and links, and collaborate with whomever, whenever, wherever. All safely within the cloud.

Dropbox makes it easy for you to safely share and collaborate, no matter where you are, no matter your device.

Dropbox is a great place to safely share and store your content, whether you’re using the desktop app, dropbox.com, or the mobile app.

Where and how do I save my stuff?

Dropbox can help you collaborate with others and stay on top of your projects. All without stressing about file sizes, version mix-ups, and lost feedback. Collaboration just got a whole lot easier.

Easily share, rename, and move files and folders without breaking your flow. Learn how to share a folder in your Dropbox account.

Sharing a folder

How do I share with others using Dropbox?

Dropbox isn’t just for keeping your content organized. It makes collaborating easy, so you can stay focused on the work that really matters.

How can Dropbox help me collaborate with others?

It’s simple. With file requests, you can request files from your coworkers and clients and collect them all in one folder—right in Dropbox.

How do I request content from others?

Sometimes we just need a little help. With Dropbox, there are lots of ways for you to get the support you need.

How can I get help?

Looking for a way to seamlessly collaborate with others? Create documents, tables, and more in one place with Paper.

How do I use Paper?

Now you’ve got the basics down, it’s time to learn a few more tips and tricks to help you get the most out of Dropbox.

Dropbox tips & tricks

Learn how to support your team to troubleshoot day-to-day Dropbox issues.

Help desk course

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As your team’s main contact for support, you’re there to help troubleshoot problems that might come up. It’s a big responsibility, but Dropbox team accounts have the tools you’ll need to keep your team going!

How can I support my team's users with Dropbox?

So, one of your team members has run into a problem with Dropbox and has a question for you. Now what? Take a look at everything Dropbox team accounts have available to make your job easier.

What tools are available to me to help my team members?

Dropbox team accounts make it easy for teams to safely share and collaborate, no matter where they are, no matter the devices they use. But sometimes with all those people collaborating, accidents occur and you’ll need to step in and help.

Solving team challenges: from sync issues to conflicted copies

If someone loses track of a shared folder or simply can’t find it, there are different ways you can help track it down.

Troubleshooting shared file issues

Sometimes the sync function is interrupted, and because of that, team members may not be seeing the latest version of a file. When files won’t update, there’s a couple of steps you can take to fix the problem and get back on track.

Troubleshooting file update and sync issues

Links are super easy and quick to create. Shared links can be created by anyone with access to a Dropbox account.

Troubleshooting a shared link error

Sometimes in the rush of the moment, files can be accidentally deleted. That’s why Dropbox has made it quick and simple to recover those deleted files and folders, and you can get back to work.

Troubleshooting accidental file deletion

When you work with really large files, you can use up a lot of space on your computer. Dropbox can help you with that—selective sync can help store what you absolutely need.

Troubleshooting storage space issues

Build your knowledge of Dropbox with self-paced, easy-to-follow courses.

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Quick videos for the basics and beyond. Get confident in minutes.

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Open the folder where you’d like to save your files.

Tap Browse and find the file you’d like to upload.

Select the location where you’d like to save the file in your Dropbox account.

Once Dropbox is installed on your computer, you’ll see a Dropbox icon in the taskbar (Windows) or menu bar (Mac) and a Dropbox folder on your hard drive.

You’ll be prompted to sign in with your Dropbox business account credentials. You should use the same email address and password that you signed in with on dropbox.com (this will be the same for all your devices).

The Dropbox desktop app is available for Linux, Windows, and macOS operating systems. Find out more about using the Dropbox with Windows 10 in S mode or on Linux.

Sign in to dropbox.com with your admin account.

Choose if you want everyone on your team to have access to this folder or only specific people.

Choose if members should have Can view or Can edit access to the contents of the folder.

Dropbox Dash team member onboarding guide

Dropbox Dash admin onboarding guide

Hub Hero

Get the most out of Dropbox with free self-guided courses and live instructor-led sessions.

Get comfortable with Dropbox

Dropbox training and self-guided courses | Dropbox learn

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