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I'm a sysadmin and some of our users utilize dropbox. dl.dropbox.com for sharing files. dl.dropbox.com will eventually serve a file, but on any attempt, it could take 30 seconds or longer. Sometimes, it will just time out before dropbox serves the file. I have tested this on another network with the same result. Notice…
My dropbox account won't stop trying to sync. It is stuck on either just syncing, or specifically trying to sync to 34 files. I have unticked all folders from the menu temporarily so there shouldn't be anything left to sync to. I have tried pausing and resuming, and quitting and logging in again but it isn't changing…
This discussion was created from comments split from: Files disappear from folders when I move a folder.
Currently, Dropbox Replay only sends status update notifications to the file owner (when a collaborator changes the status). There is no notification sent to project members when the file owner changes the status. Example workflow where this causes friction: File owner uploads a new version and sets status to "Needs…
Hi! I have a Dropbox folder a location of my choice on my M1 Mac Studio. I keep a lot of my files available offline using selective sync (I need direct local access to large files and simply cannot have them online only). I've noticed that I sometimes run out of disk space and now found out that this is due to Dropbox…
Just recently I have been downloading a video file with Audio but then after downloading the video loses audio and the Dropbox video in server loses audio unless I delete the app and log in again.
Hello, I had been using the quick actions on screenshots seamlessly for months. But since the latest update, it shows an error saying "WebGL not supported on your browser". I know my GPU is old, (nVidia GE Force GT 730), but WebGL works perfectly fine for all other apps, and had been working just fine for Dropbox…
I was home minding my own business when I received 2 emails from Dropbox; the first to confirm a cancellation of a trial period for Dropbox Professional and the second soon after telling me my account had been upgraded to Dropbox Professional. None of which I initiated. Two days later I see I have been charged 199usd for a…
I am finding it nearly impossible to work with Dropbox on iOS right now. To put this into perspective: seeing the folder path (project folder) alongside the file name is absolutely essential for me to quickly locate the right file. Recently, Dropbox stopped displaying folder names in the search results. This functional…
I have Dropbox installed on two Macs, as well as a few iOS devices. On one of the Macs (MacOS 15.7.4), the sync stops after a day or two, and I have to quit and restart Dropbox to get it to sync. So every day or two, I have to quit and restart Dropbox. I believe I've followed all of the advice on fixing sync issues…
It would be very helpful to have an option to delay automatic camera uploads. Right now, photos are uploaded immediately, which means I often have to delete unwanted photos twice – first on my phone and then again in Dropbox. A delay (or temporary queue/“review before upload” option) would make it much easier to sort and…
When I share a folder with someone outside my company by sending them a link the column that displays the file name is really narrow. File names are truncated, forcing the user to hover over each file to read the full name until they find the one they want. (And causing us to use absurdly short file name to avoid the…
It's very cumbersome to navigate across the old versions in the history of a file that is very frequently changed. For instance, the history of a text note edited in an application that uses auto-save (e.g. Obsidian) will look like this: (it's actually even longer, I had to cut the middle part!) While saving a copy often…