Solutions
Solutions / Wholesale
We don’t fear complexity; we organize it. We transform fragmented, messy systems into a highly organized, efficient, and sophisticated operation.
Wholesale Commerce Platform Built for Inventory Complexity and Channel Growth
As your sales channels multiply, so does the complexity behind every order. KIBO unifies commerce and order management on one platform, giving wholesale teams the inventory visibility, allocation decisions, and fulfillment control to protect margin and keep every promise.
- Manage inventory complexity across DCs, branches, and 3PLs
- Replace manual PO and email order capture with digital self-service
- Protect margins with account-specific pricing and smarter allocation
- Deploy modularly, from one capability to the full stack
Results from the Brands That Run on KIBO
85%
Increase in Team Productivity
183%
Increase in Avg. Items Per Order
39%
Decrease in Avg. Hrs to Fulfill
Trusted to run complex, high-volume commerce at scale
Wholesale Complexity
Has Outgrown Your Tech Stack
Buyer behavior has shifted toward digital and self-service. But the complexity underneath hasn’t gotten simpler. More sales channels mean more inventory pressure, more allocation decisions, and more ways to make a promise you can’t keep.
Most wholesale tech stacks were never built for this. The result is manual workarounds, margin leakage, and a fulfillment team that spends more time managing exceptions than shipping orders.
ERP
Legacy Portals
Spreadsheets
WMS
3PLs
CPQ Tools
Common Key Challenges
- Finance-first ERPs that weren't built for inventory complexity or real-time allocation
- Sales channel growth creating inventory and demand decisions no one can make confidently
- Manual order capture via email, phone, and spreadsheets, requiring ERP re-entry that slows everything down
- EDI transactions processed manually or through brittle integrations, adding labor with every new trading partner
- Bolt-on portals that don't share catalog, pricing, or inventory data with your order capture system
- No clear answer to the simplest wholesale question: can we ship this order profitably and on time?
Meet KIBO’s B2B Wholesale
Ecommerce Platform
KIBO collapses fragmented commerce and fulfillment into a single platform. B2B Commerce and Order Management share one data model, so your buyers see the same truth as your ops team.
Unified
- One unified commerce solution for inventory, orders, pricing, and fulfillment that works alongside your ERP.
- What your buyer sees in the portal matches what your warehouse acts on.
Complete
- Commerce, Order Management, Auto-Replenishment, Dropship, and EDI on one platform.
- Every wholesale revenue model, without stitching systems together.
Modular
- API-first solutions you can adopt incrementally and integrate easily.
- Start with inventory promising or a buyer portal, and expand without a big-bang replatform.
Turn Wholesale Complexity
into a Growth Advantage
Protect Margins with Contract-Aware Pricing and Catalogs
- Unlimited price lists and contract pricing
- Account‑specific catalogs, product entitlements, and buying rules
- Volume and tier pricing, MOQs, and buying increments
- Approval workflows aligned to account hierarchies and credit rules
Promise Accurately, Fulfill Profitably
- Real-time and future inventory across DCs, branches, and vendors, with batch allocation and inventory segmentation to protect your highest-value accounts.
- Intelligent routing to minimize split shipments and premium freight.
- Post-order changes, partial shipments, and backorder management without spreadsheets.
Unify Your Channels Into One Experience
- Branded B2B portals and key account storefronts, counter sales and branch experiences
- Rep-assisted ordering alongside self-service
- EDI integration via open APIs
- Buyer-created POs flow directly into fulfillment without anyone keying it in manually
Turn Repeat Orders into Predictable Revenue
- Offer schedule‑based or usage‑based reordering
- Tie replenishment to account‑specific pricing and approvals
- Combine recurring orders with one‑off orders in the same cart and invoice
A Complete Wholesale Toolkit
Core B2B commerce platform, add‑ons, and packaged microservices
Core platform: Commerce + Order Management
B2B Commerce
- Account-specific catalogs & pricing, account hierarchies, and multi-site/multi-brand storefronts.
- Quick order, purchase order, credit terms, and saved lists.
- Quote negotiation, approval workflows, search, and complex product modeling.
Order Management
- Enterprise inventory management with future inventory and segmentation
- Advanced order orchestration with order routing rules (cost, SLA, inventory aging, channel protection)
- Reverse logistics and returns management to keep buyers informed and margin protected
Add‑ons that matter to wholesalers
- Agentic Commerce: Deploy API-ready, commerce-trained KIBO AI Agent for shopping assistance, service, and replenishment. →
- AI Vector Search: Native vector + keyword search powered by modern LLMs; conversational queries with merchandiser controls. →
- Auto-Replenishment: Maximize recurring revenue with flexible, contract-specific automated billing. →
- Dropship: Expand catalog depth without inventory risk; vendor self-service with OMS-level control. →
- CMS: Content management and visual page editor for rapid updates and brand control. →
- Connect Hub: Pre-built connectors and accelerators for ERP, WMS/3PL, PIM, payments, and more. →
- MCP Server: Let buyers interact with your catalog through modern AI surfaces. →
Packaged microservices you can buy even outside of Core Platform
- API-Driven Cart & Checkout: Supports POs, tax, and payment integrations that can sit in front of existing systems. →
- Catalog, Pricing & Promotions: Centralized pricing, contract catalogs, and promotions that can power multiple channels. →
- Inventory Visibility: Real‑time, network‑wide stock and future availability that can feed any ecommerce, marketplace, or ERP. →
- Inventory Promising: Combine inventory + locations + order routing rules to give accurate delivery promises. →
Built for Developers
Your developers shouldn’t have to fight the platform to deliver great experiences. KIBO provides a Developer-Centric Environment that ensures speed, stability, and extensibility:
Modern dev tooling: Dev Center, SDKs, CLI tools, and generators.
Headless reference architectures: Starter kits for React Storefront, Next.js, Vue Storefront, and more.
Event notifications & extensions: Hooks into order, inventory, and account events.
Cloud-native, multi-tenant SaaS: Bi‑weekly releases, SOC 2 and PCI compliance.
Reserve inventory
// POST /commerce/inventory/v5/refresh
{
“locationCode”: “PLANT-NA-01”,
“items”: [
{ “productCode”: “VALVE-600PSI”, “quantity”: 120 },
{ “productCode”: “GSKT-40C-SET”, “quantity”: 480 }
]
}
Create order draft
// POST /commerce/orders/v1/order
{
“customerAccountId”: “ACME-INDUSTRIAL”,
“currencyCode”: “USD”,
“items”: [
{
“productCode”: “PUMP-9000”,
“quantity”: 2,
“fulfillmentLocationCode”: “DC-NA-01”
}
]
}
Apply account price list
// GET /commerce/pricelists/v1/price
// ?productCode=PUMP-9000&accountId=ACME-INDUSTRIAL
{
“productCode”: “PUMP-9000”,
“currencyCode”: “USD”,
“price”: 4200,
“priceListCode”: “ACME-IND-CONTRACT-2025”
}
Proven Results for Complex Wholesale Organizations
What wholesale and B2B leaders achieve with KIBO
167%
Return on Investment
65%
Avg. Reduction in Implementation vs. Multi-Vendor Stacks
<6 Months
Typical payback period for organizations deploying cloud‑native KIBO OMS
- Accelerated revenue: richer search, contract-aware pricing, and unified B2B portals drive higher order values
- Reliable promise accuracy: better allocation decisions and real-time inventory visibility cut premium freight and protect margins
- Lower cost to serve: touchless workflows, self-service ordering, and KIBO AI Agent reduce manual work and order exceptions
Start Where Wholesale
Feels the Most Friction
KIBO is designed to support your growth strategy. For wholesalers, three strategic entry paths are most common:
Inventory Promising & order orchestration
- Deploy inventory visibility/promising in front of existing systems.
- Improve promise accuracy and stop costly overselling.
- Tame premium freight using accurate promise capabilities.
Best when: operations and finance are feeling the pain of stockouts, expediting, and margin leakage.
Wholesale Portal & Digital Sales Enablement
- Accelerate launch of modern B2B account storefronts.
- Implement contract pricing, quotes, POs, and account hierarchies.
- Unify sales reps and buyers on the same platform.
Best when: you need visible digital wins for customers and reps, with minimal back‑end disruption.
Unified Commerce + OMS transformation
- Consolidate ecommerce, order capture, and re-orders in one platform.
- Use phased rollout for flexible implementation and growth.
- Mitigate risk and see value much faster with lower TCO.
Best when: your current stack is blocking growth and every new channel or region feels like a multi‑year IT project.
Ready to Get Orders Out of Your Inbox and Into a
Modern Wholesale Commerce Platform?
KIBO helps wholesalers move from siloed portals and manual workarounds to a unified platform that handles inventory complexity, demand variability, and channel growth at scale.